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Customer service and performance
The Burger King in Creve Couer, Mo off of Olive Blvd is the worse one I have ever been too. The customer service is horrible. When ordering they rush you to get through the order. They never get the order right when you let them know they seem like it is a burden. The other day they forgot my cheese burger when I asked about it the employee with the long...
Read full review of Burger Kingstore closing before 7 pm on multiple occasions
multiple times i have gone to burger king by my work only to find its closed before 7pm.
Sandwich, price and size
This is a $6.80 sandwich I selected from the menu board at Burger King. Unless I've lost my mind, this has no comparison to what I saw on the board. Most dine in restaurants around town sell a sandwich for around that price with lettuce and tomatoes which this doesn't have. This is beyond a rip off. Do you think they can seel that garbage in the US?
Horrible workers all should be fired
If I can give this place a big fat zero i would. Today with my 5 yr old child who is now traumatized was disrespected in the most bad way. At the drive thru the guy never welcome us he had a bad attitude from the jump. Once I placed my order he didnt say the cost or pull up. When I pulled up to the window I asked for his name he said Chris then I ask if he...
Read full review of Burger KingWhopper
No cheese on my burger both fries cold because they made us and another car wait and the steakhouse burger barely had any topping on it we normally come to this location and it's great fast service but this time was awful there were two men working and the one working the drive through was touching his phone then proceeded to get the fries soon after no gloves
Was lied to about the special 3 for 3 meal
My family and I had recently stopped at the Burger King in Royce City, Texas. My daughter and I wanted to order the 3 for 3 deal meal and was told they didn't have that, they are out of it. So we both ordered the double cheeseburger, fries and a drink, which is what is on the 3 for 3 meal, but we were charged the more expensive prices. I believe if they are...
Read full review of Burger KingFood and service
#[protected] US Hwy 19 N Tarpon Springs FL [protected] Host T2 Cashier Tuarus 10-11-2020 5:22 p.m. Drive Thru Orfered Original Chicken sandwhich, 2 me3d fries 1 Bacon Cheeseburger Oreo shake, Med. 2 Rodeo Burgers 1 Cheeseburger 1 Soft Serve Cup Waited 10 min in line to place order Then another 5 min to the next window.. Cashier was trying his best...
Read full review of Burger Kingfood
To much su ger in all your food. I am a diabetic, &when I fond out how much suger was in all your food, I stoped eating them all together. I am not alone I wonder how much business you r loosing. Threre is no reason, why it should contain so much.
General location & drive thru
I have lived in Nanaimo, BC Canada for the past 50 years and remember when the BK restaurant opened in the early 80s. An observation I've had with this location is that the Drive Thru board and system has never changed (microphone/speaker system). It seriously sounds like the teacher from Charlie Brown and wonder why as an International Corporation, they...
Read full review of Burger KingRudeness and cold food
This complaint is in regards to Burger King number 10755 located in Holmen Wisconsin. I picked up my food at 3:42 p.m. on October 5th through the drive-thru. I was on my way to another appointment so I started eating my Burger King meal number one right away. To my surprise the fries were cold the Whopper was barely warm plus I never heard one please nor thank you during the time I ordered nor the time I was at the drive-up window. If I wouldn't have been in a hurry for another meeting I definitely would have went back and demanded my money back. this is not the first time this has happened but it's the first time that I'm issuing a complaint. The workers there to me seem lazy and rude not only to me but a lot of my friends have also experienced the same issues.
Product ordered not received
I ordered and paid for bacon cheese whopper no onion received received regular whopper no bacon or cheese with onion only discovered at home.
Read full review of Burger King$1 shake not received, no thank you, can't read receipt to do survey
I ordered off the $1 menu: 2, 8 piece nuggets, 1 Whopper Jr, and 1 strawberry shake I did not get my shake although I paid for it Drive Thru lady handed me my food and shut the window, no thanks, no have a good day, nothing said at all. I tried to fill out survey but I cannot read the receipt, needs new ribbon.| Store # 671, Order 399, Date 10-3-20, Time...
Read full review of Burger KingQuality of service and homeless harassment to customers
Place is filthy and deplorable. Bathrooms often devoid of hand soap and employees use them as well. Homeless vagrants often harass customers inside the building, all while laying down on seats taking off their shoes and watching tv, as well as also camping within the premises' parking lot, setting down their baskets full of garbage and sitting on folding...
Read full review of Burger KingInconsistency
I am some what a regular right now at bk 1278 el camino san bruno ca.94066 the inconsistency at this location is ridiculous when the man works the window my egg - normous burrito is sloppy but complete when the lady works the window the burrito looks like its out of a taqueria but it is short the sauce and the sausage this morning, I asked the lady why i...
Read full review of Burger KingBig fish sandwich
I purchased this sandwich and when reached home 4 miles away open to eat my meal discovered an old stale sandwich that was made hours ago Terrible I didnt even bother to eat it I can send you phots Order #9 Store at 177 west cambell Richardson tx 75080 Sunday sept 27 2020 04.23 pm t=10l I c-822 Code on receipt Paid $5.41 cents for 2
No product
I think you guys should still give Senior citizens discount. After all if not for us citizens there would no young guest coming in Burger king to order a famous whopper. so please put it back on our orders and if not there will be a lot of us go to McDonald to eat. now days even a little change saved is still good. thanks, sue. a lot of us are just riding around and we go by Burger king and look over and can smell the whoppers so we pull in and order food
Milkshake machine
Starting 14 months ago, the Burger King location in Erie, CO, started having trouble keeping their milkshake machine running. The problem continues through today and has only gotten progressively worse. They need either a new milkshake machine or a new franchisee. The area is developing and fast food competition is stiffening. It's getting easier to get out of the drive-up line and go elsewhere.
Lobby complaint
Bay Minette Burger King has a sign stating the lobby is open. When approaching the door there were signs indicating which door was the entrance and which was the exit. Both doors were locked. If the lobby is still closed then take down the signs saying it's open. Thanks
Read full review of Burger KingParking
I was at the store downtown windsor and when I went to park the guy cutting the grass was blocking the only 8 spots in the whole parking lot. I was forced to park in a non parking spot with my motorcycle. I went in ordered my food and decided to sit across the street from the store. While eating I saw at least seven cars pull in and leave because there wa...
Read full review of Burger KingDrive thru online order
I did an online order for drive thru and they wanted me to park in the front to receive my order. They could of easily given my order through the drive thru window. This is normally what they do. It's not a big deal, but I didn't think burger king employees would be incompetent.
Read full review of Burger King1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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