Charged for a free burger
To whom it may concern, I noticed on my receipt that I was charged $3.48 for a Whopper..I had completed a survey for a free Whopper and it was not subtracted. Plus the cashier did not give me the larger coke which I thought was packaged up too. Is there any chance I can get the money back for the overcharge? Thank you very much. Pictures attached. [protected]@live.com
2 for 5
Ordered 2-5 menu whopper and crispy chicken got a whopper but chicken is not a crispy chicken it's fake chicken poster shows the right chiken sandwich and in the corner is the whopper fish and chicken hiding behind flase advertizing no bk for me see ya
Customer service drive thru
Burger King #2505 Railroad Ave Pittsburgh CA on 8-23-20 I arrived in the drive thru at 2:15 pm I was the 5th car from pick up window after sitting in line for 30 minutes I finally got to the order point at 2:47 pm I tried to place order with coupon #8971 I was told that the grill was down and all I could order was crispy chicken or fish yukk I was very upset because I wasted over thirty minutes of gas and was told they had NO MEAT ! No one came out to let us know that the grill was down nor did they compensate me in no way finally at 3:10 pm I got my order after 50 minutes of wasted gas I had to spend $24.76 but if the grill was working and I ordered what I came for the cost would have been less than $20.00 I am a disabled over 55 displaced due to the COVID 19 Pandemic living in my car I was so frustrated and crying .hot smoke from the fires sitting in the drive thru at Burger King for Almost a complete hour .I would like some type of compensation it costs money to get gas it was very inconvenient please help resolve this matter
Burger King Motto (WHERE'S THE BEEF)
ThankYou God Bless Us
All Nora
Open product
My order was #986 upon receiving my order my ranch dressing was already opened I contacted the store and told them of the issue they said maybe the driver squashed it well that is not the case because it was torn opened the person said that they could make me another salad but could not deliver well I can't pick it up because im working this is very...
Read full review of Burger KingDining room
Now that all NH restaurants are back to 100% will the Stratham, NH restaurant be full service again? I expect it is the franchise that is the issue. I can see why they would not be open don't have to clean the dining room have not taken out the soda machine, Don't need a counter person and last but least you don't need to clean the bathroom I don't like...
Read full review of Burger Kingwrong food & bad service
Hello, at 8:36 am today 8/21/20 I ordered 2 items. The first item was an Egg normous burrito with NO Sauce. Of courcse for the third time in last 2 months they got it wrong. Once again they put that spicy sauce on it, which my girl friend hates. Really how hard is it to make a burritto with "NO Sauce". Thus I have to drive all the way back to the BK and...
Read full review of Burger KingParking lot full of deep potholes
The Ironwood Michigan Burger King parking lot has so many DEEP Potholes. They are about 5 inches deep. The Potholes are unmissable in the entrance/exit to the shopping center and mall. A truck could make it in. A car will bottom out in the terrible Potholes covering the entrance/exit to the Shopping Center Complex... This lack of respect for the customer has been taking place for YEARS!!!
Read full review of Burger KingPOTHOLES (1410 E. CLOVERLAND ST., IRONWOOD, MI, 906.932.7232)
Hello, The Burger King restaurant in Ironwood, MI, 906.932.7232. There are yard-sized potholes in the entry/exit drives at the alley exit/entry driveway. These potholes are 4 to 5 inches deep. They are about a yard-sized proportion round. I almost blew my tires as I tried to drop into and then climb out of the potholes. THEY ARE IMPOSSIBLE TO MISS. EVERYBODY HITS THEM!!!
Read full review of Burger KingOrder prep no covid-19 hygiene
When it was time to deliver my order, the staff blew into the bag to open it. No masks or gloves in sight. Staff was very surly about not wearing mask and refused to refund or remake my order until I made a fuss about it. Restaurant was at or near 1376 International Speedway Drive, Daytona Beach, FL 32114 I guess its back to McDonalds, although I did like their onion rings, but I won't get sick over them.
Read full review of Burger KingNon refunded for being charged twice and not even given compensation
We gad used the app for the first time and when we got home I check my card and see the same transaction number twice. My wife contacts them through the app and they say 3-5 business day that was ten days ago. We contacted someone else and they say just to wait longer
I selected inheritance scam because them holding my money collects on their interest in their bank
Drive thru service
In the past, I had managed burger king and never had a manager under my staff or not working under my management, treated me so rude as I had been treated yesterday by manager jessica at 1515 w. Dundee rd in buffalo grove, il 60089. It all began at the drive thru, while I was trying to order when the manager jessica kept saying that she couldn't understand...
Read full review of Burger KingDidn’t get entire order
I Went through the Drive-Thru at the Chambersburg PA Lincoln Way West location at approximately 1500 today. I ordered the 3 for 3 bundle and in addition two cookies. Everything came up on the screen and the total came to $4.77. With the change situation I paid $5.77 to help out and the Manager gave me a $1.00 chance and my food. After I got home and checked...
Read full review of Burger KingService no mask and statewide policy
I went to 101 west euless boulevard on saturday august 8th at 9:55 a.M. To burger king and the lady in the drive thru. Didn't have on a mask. I asked her aren't you supposed to have on a mask. She said she didn't need one and then I asked for the manager and when she came to the drive thru window and I told her. She slammed the window shut. This is how they treat lifetime customers. It's very sad
Read full review of Burger KingBurger and chicken nuggets
I had to sit in the line for 40 mins with a total of 4 cars in the drive through. My burger was not cooked all the way through but more Importantly I am allergic to cheese. I tried to report this to the manager Amy who was very unhelpful. I had to wait for 10 mins for her to come out disoriented and all over the place, just for her to tell me I cannot have my money back and think it's okay for me to wait another 20 mins to get another burger.
The chicken nuggets for way over cooked, literally hard as bricks, bricks!. How? When they are set to a timer store 1170 on Pulaski highway is not being ran properly at all. Horrible customer service, I want my money back for the burger and chicken nuggets I purchased which is a total of 4 dollars, It's not the money it just the point that it is not okay to provide people with something that is not safe, No I don't want another burger.
Poor customer service-assistant manager
On 08/03/20 I went to the Burger King located at 7E May St Winder Ga 30680, on my way to work. At approx. 8:20pm. Ordered a Whopper meal pulled around to the drive through pickup window, paid and was handed my drink. So then I'm sitting there watching the person put the topping on the burger wrap it and hand it off to the person who handed me my bag through...
Read full review of Burger KingBurnt food
Last Wednesday 7/29/2020 visited and ordered the following - Received No receipt. I was missing both orders of 8 piece chicken nuggets and l was also missing my large french fry. Too much trouble to drive back. Visited today. Monday 8/3/2020 - No receipt again. I believe this is intentional. I received rotten lettuce and no tomatoes on Whoppers, burnt and...
Poor handling of fast food.
Visited 2 separate B.K.s in 2 day. None of the employees were wearing there masks. Some had a mask down around their neck. My main concern was the young man actually preparing the food! Maybe extensive training in needed!? I understand the frustration involved in this situation. I, also have to wear one at work. But preparing food should be extra import!
Bacon king burger that came with 1 slice of bacon
On july 30, 2020 at 7:28 pm me and my boys went to burger king store #3714, to gab a diner for the night, I ordered 3 bacon king sandwiches and 2 large fries, needless to say that my bacon king came bacon-less, my sandwich came with 1 slice of bacon on it. I was so disappointed because I wanted so much to enjoy my burger. When I got home and I opened my...
Read full review of Burger KingCustomer service
I frequent BK several times a week. I moved to another BK location as the one I usually go to was slacking on customer service. Today I went to the one off S Dupont Hwy. My receipt has no store number or manager name. I am so disappointed in BK. It is not all the girls. Just a few have made me not want to go back. Todays experience was over a cup of ice. I asked for a large and was given a baby cup. I asked for a bigger cup of ice . The girl told me you have to pay for it. I said"ok" she told I cannot take your money here. Than slammed the window shut in my face. This is very disturbing as the temp today was very hot and just asking for a cup of ice should not have caused so much tension from this girl. I asked for a large, they should have charged me when I was paying. The only number I have is a survey code [protected]-001658. Like I stated no other information is on the receipt regarding, store #, phone number, Manager name etc. I can be reached at [protected]. I am just finished with BK. I don't feel like this is a proper way to treat customers.
Drive thru menu board
So today 07/17/2020 at 6:30, best guess because the rude manager refused me of a receipt I placed an order for a number 7 meal deal for my son, as Advertised $5.71 for the meal on the exterior menu board. When I arrived at the window to pay it was over six dollars. So even though I already knew this info I politely asked does the state of Oregon have sale...
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