Burger King
reviews and complaints

I had to sit in the line for 40 mins with a total of 4 cars in the drive through. My burger was not cooked all the way through but more Importantly I am allergic to cheese. I tried to report this to the manager Amy who was very unhelpful. I had to wait for 10 mins for her to come out disoriented and all over the place, just for her to tell me I cannot have my money back and think it's okay for me to wait another 20 mins to get another burger.

The chicken nuggets for way over cooked, literally hard as bricks, bricks!. How? When they are set to a timer store 1170 on Pulaski highway is not being ran properly at all. Horrible customer service, I want my money back for the burger and chicken nuggets I purchased which is a total of 4 dollars, It's not the money it just the point that it is not okay to provide people with something that is not safe, No I don't want another burger.

Visited 2 separate B.K.s in 2 day. None of the employees were wearing there masks. Some had a mask down around their neck. My main concern was the young man actually preparing the food! Maybe extensive training in needed!? I understand the frustration involved in this situation. I, also have to wear one at work. But preparing food should be extra import!

I frequent BK several times a week. I moved to another BK location as the one I usually go to was slacking on customer service. Today I went to the one off S Dupont Hwy. My receipt has no store number or manager name. I am so disappointed in BK. It is not all the girls. Just a few have made me not want to go back. Todays experience was over a cup of ice. I asked for a large and was given a baby cup. I asked for a bigger cup of ice . The girl told me you have to pay for it. I said"ok" she told I cannot take your money here. Than slammed the window shut in my face. This is very disturbing as the temp today was very hot and just asking for a cup of ice should not have caused so much tension from this girl. I asked for a large, they should have charged me when I was paying. The only number I have is a survey code [protected]-001658. Like I stated no other information is on the receipt regarding, store #, phone number, Manager name etc. I can be reached at [protected]. I am just finished with BK. I don't feel like this is a proper way to treat customers.

I went through the drive-thru in East Hartford, CT, USA. There was a tag on the bag stating what I had; which was 1 Big Fish (1 light tartar), 1 sm O-ring and 1 sm Disp Water. I decided to do the survey because my sandwich was oozing tartar sauce when I unwrapped it. I had to wipe off most of the sauce before I could eat it. When I went to complete the survey, I realized that I couldn't use the tag because the store number was not on it. There was no receipt in the bag. My meal cost $7.71, at least that was what I was told. In any case, I wasn't happy with my meal or service.

I walked in Burger King on mission in Oceanside CA and I ordered my food. The cashier which was the manager didn't change her gloves, which were used at the drive through with other customers handling money. I asked what the purpose was to wear these gloves if she's not changing them when she handles the food. She got very defensive I'm sure it's because she didn't take a food handlers course. She then scooped my fries and put her dirty fingers on my fries with the same dirty gloves! Gross .. she told me she was only to change the gloves if she touched something very dirty. Well money is filthy so someone needs to train these people. That's beyond ridiculous...

I went thru drive thru 2 weeks ago, and after 22 minutes, finally ordered 2 crispy chicken sandwiches an a 9 piece mozzarella sticks. Another 10 minutes, I finally got my order (without a thank you). When I got home, I gave my 2 grandkids their sandwiches, and to their, and my, dismay, they were spicy chicken sandwiches, much to then, on top of that, too spicy for little kids to eat, then, on top of that, we only got 4 mozzarella sticks! I also never got a receipt, needless to say I wasted over 9 dollars for 4 cheese sticks and 2 disappointed little kids. This burger king is at 6261 n. Lincoln ave. In chicago. I will never go to that one again. I just wanted to let you know of the poor service I got there. Judith stark 6636 n. California chicago, il. 60645

I had ordered by drive threw and kept repeating myself to the cashier that I had coupons to use. I get to the window and I was completely ignored for a few minutes then I tell the customer service girl to get my coupons that I have coupons to use and she replied to me telling me that she don't need them. I was like ok then. I waited at window and for my food and at this time she had already taken my debit card and charged me. I got my food order all wrong. At this time they hand me my debit card with out a receipt. I checked my order and it was all wrong. I honked several times to get there attention while they are all looking at me and ignoring me and finally one of them comes to the windows and I tell them they that I am missing some fries and that I wanted my receipt. They hand me the missing fries and my receipt and I see they over charged me. Once again I was honking at them to get there attention and finally a worker opens the window and I tell her they over charged me and did not take my coupons how I had request to do so. The lady in charge at time told me that they do not issue refunds back that they can give me a gift card or free food to match dollar amounts. Then I said ok she then asked me to come inside the store. I go inside the store and I am standing on the counter waiting for her. I that time I was completed irritated with their customer services so I decided to take my phone out and take of picture of their store number location at that time the manger swung at me to hit my hand for me not to take a photo. I quickly responded back and moved away from her so she wouldn't hit me on my hand. At that time she yelled at me to get out the store and a coworker right away took video of me and the incident and he even took photos of my vehicle license plate. She continued to yell she walked out of the back counter to continue to yell and to attack me once again. I waited outside for the police to show up to file an assault charge on her. My point here is I was over charged, I was treated wrongfully, I was assaulted for taking a picture of the corporate information while the incident was happening the coworker was videoing everything and taking pictures. So they can take pictures and video but us as a customer are not allowed to take a picture. I had to call the police and file a complaint assault charge on the employee. The police said anyone can take pictures but they don't have the right to attack you for taking a photo. Watch out and becareful with that employee she attacks you!

Front empolyee handling money, taking orders, then moving to kitchen area and handling food, no gloves, no mask, everyone else has them on, moves back to register, never cleans hands, even took outside and order and came back without cleaning hands, likes to stroke his beard and sweat from face while working. Nasty so now you know if you care. This store is in jefferson city tenn.

At this time of crisis. People are looking for cheap deals to feed them selves. I personally loved BK but this is ridiculous. I've been reading a comments about missing a food on delivery. I never thought it will happen to me. I've ordered a 12.99 deal for 3 whoppers, 3cheeseburgers, 3 small fries. I only received 3 whoppers 2 cheeseburgers, 3 small fries. I mean, it's not much but it adds up if most people doesn't get their order correctly. It really disappoint me especially while we are stuck with quarantine. Shame on you BK.