BAERSkin Hoodie

I have called multiple times and have gotten hung up every time.

2EZXLT8U I paid for these items (shirt/beanie) at the same time I ordered 2 Hoodies. They are not here but the hoodies are. I have not been able to track the order, as I’ve been given zero tracking information.

I would like these items I paid for sent immediately as they are Christmas gifts to go with the hoodies. Please reply!

THANKYOU

[protected]@gmail.com

Ordered a hoodie and never got any sort of tracking information for my order. I have tried calling their customer service several times but it just hangs up on you after about a minute every single time. I have also tried using their chat feature on the website many many times and no one ever responds at all. I put in a dispute with my bank to cancel the charge. They certainly do a great job marketing their hoodies, but I would urge everyone not to buy from them.

Received my order approximately 2 weeks ago and was not surprised to see they shipped the wrong size. Ordered a 3X and got a Large. Since then I have been unable to contact them to return the product for a right size. Dozens of emails sent as well as tried their phone number but while you’re waiting to speak to someone it automatically hangs up on you. How do i contact a company that doesn’t want to deal with customer complaints.

over a month ago I purchased a baerskin hoodie 3.0. i never received it. i submitted a non-receipt declaration. i filled it out 11/27/23 my tracking number is 4px3000801737553cn and the order number is kfj9fkxx. I want to know the status of this. i tried contacting them about this matter but can not get through to them on the phone. i tried their chat box but was connected to an answer site where i have to pay money for this service. i do not see why i have to pay for this when it is not my fault that i never received my hoodie. i appreciate your looking into this matter. robert roth.

Hello

As a first time buyer im very dissatisfied and disappointed with the response I've gotten and yet still haven't heard back since I emailed not receiving my package.

This package was delivered on 11/18 a buisness facility in which was closed due to the weekend.

This package was stolen due to the carelessness of being left outside in the open with pedestians.

It should have been placed inside a facility, in a mail box, or someone to sign off on.

This was a Christmas gift and would like this resolved asap as I've been patient enough.

Either refunded or redelivered.

Please advise!

I ordered 3 of your hoods order no qvoww2a3 they were set on my porch and stolen 17 minutes later before I could even get them I filed a police report and want to know what is your policy on this it was 300 dollars and I think the customer should at least be notified of a delivery date and time what happens now delivered Friday 11 24 at 1221. Stolen 11 24 1238

I ordered a hoody around the first of this month, first the address was wrong on the first attempt. The " North" was left out of my address and returned to you. I was not advised of the problem. I called your offices to ascertain why I hadn't received the garment. The correction was made and I was advised I should have it a couple of days. I still have not received anything. Help! I am constantly receiving your email sales info, too many, I might add, but I'd rather receive what i ordered! I'm not impressed Bearskin!

I ordered sweatpants in error after I ordered hoodie I thought was in cart looked at sweatpants wasn’t intending on purchasing when I clicked to complete order I saw sweatpants

There was no way to cancel the order so I would love to change to black xl hoodie

Order#X03LRL11

James Moran

[protected]

In October of 2019, my wife ordered me a Black BAERSkin Hoodie. Two Years Ago! I emailed someone there at the BAERSkin Tactical Supply Customer Service and they expressed unexceptable service and reordered the product to be sent to 308-B South Main Street, #191, Farmville, Virginia 23901. The Order Number is 1973677. We received information via our email ([protected]@gmail.com), that it would be sent this time, however, the tracking number of the reordered product could not be verified by our mailing service. We checked a few times with our mailing service and they could not verify, nor validate the supposedly resent Blk BAERSkin Hoodie product! Simply Put, It Never Got Sent To Us! Is The BAERSkin Tactical Supply Company a sham company instead! We forked out $99.95/$100.00 for a product we have never received, and I’m tired of you alls deceptions. Either give us back our money, or send us the product, but don’t lie to us anymore! Please! I want to recommend you to my friends and family, but frankly, your services are making it very difficult to even acknowledge you people right now!

Sincerely Frustrated and Very Unhappy with BAERSkin,

Faith and Anthony Brown, Farmville, VA; [protected]

I ordered 3 THREE jackets on 9/3/2023. I have no order as of TODAY 9/25/2023!

A copy of my order is attached! This is awful and I have No tracking number or anything! Once I ordered the three I took the offer for a FOURTH at a discounted rate! NO ONE HAS DELIVERED OR CONTACTED ME! I was told that it would be 10-14 days shipping! We are currently at day number 22! I also took advantage of your “special” code to get a $20 credit and ordered a bag…it came on time. However, my jackets have yet to arrive and no email or track or phone call to explain why

I order the BAERSkin Hoodie on Sept. 6 and have yet to receive it. On Sept 21 received confirmation the the hoodie was ready to ship and would arrive on 10-14 days, 30 days to fill and order is unacceptable. I continuously receive email offers. Why would I purchase another item if I can’t evaluate the quality and service level of what I already ordered?

Promised and NOT DELIVERED - BIRTHDAY GIFT! I have sent 2 emails since and still NO RESPONSE OR DELIVERY. PLEASE SEND GRAY AT NO COST AS PROMISED URGENTLY.

On 27 Aug 2023, at 10:38 pm, Mynuve Support wrote:

Dear Leanne,

I am truly sorry for the inconvenience.

We know how frustrating this must be for you, however, regarding the new replacement, there will no need to return the initial order. And we will be send you a new replacement if you still wish for the color Grey.

We appreciate your patience and understanding.

Kind regards,

Fatima

On Sun, Aug 27, 2023, at 12:39 PM, leanne Edmiston wrote:

Thank you, it is very disappointing but if this is the best you can do, I guess that’s it, I think you need to focus on fixing this going forward. I am in WA Australia, this is a birthday gift and now I have to

Muck around sending one back and waiting for the next when it hasn’t even been despatched yet!

On Sun, Aug 27, 2023, at 11:03 AM, Mynuve Support wrote:

Dear Leanne,

Thank you for your response.

As of this moment, it is not possible for us to change the color at this moment for it is now being processed in our facility.

However, to rectify this inconvenience, we will send a new replacement for you once the initial Hoodie is delivered to you please let us know if you wish to change the size and color and we will be more than happy to send a replacement at no additional cost to you.

We truly apologize for this Leanne.

Kind regards,

Fatima

On Sun, Aug 27, 2023, at 07:52 AM, leanne Edmiston wrote:

Not good enough! I sent this request twice before this to request colour change! You can do it, just push harder for your customers or cancel

My order and refund …Thanks

Leanne!

On Sat, Aug 26, 2023, at 02:28 PM, Mynuve Support wrote:

Dear leanne,

Thank you so much for contacting us!

As much as we would love to assist you right now, it looks like your order is now being processed in our facility.

Once an orderis being processed or has been shipped, it becomes impossible for us to change any order details or recall the package back at the warehouse. We are really sorry for the inconvenience!

What we can do instead is wait for the package to arrive, and then, in case you still want a different color, please contact us by email within a maximum of 14 days after receiving the package.

Thank you for your understanding, and please let us know if there is anything else that we can do for you!

Kind regards,

Fatima

So, my wifey was thinking about my present for Christmas and she got me the B?RSkin Hoodie. Enjoyed the style of it when I first saw it. But, apologetically, it came a bit late. Not that biggy, tho. But I was bummed when it did not fit me right. This prompted us to send it back right away. My better half carefully followed the instructions for returning and she even got a signature from UPS for the receipt of it by the shop. But then, the biz said they didn't get it and denied us a refund. Such a crummy experience, I must say!

So, I'm kind of annoyed right now. I placed an order for the B?RSkin Hoodie on their website baerskinhoodie.com in early December and received tracking information a couple of days later. But, the hoodie never arrived! Can you believe it? The tracking information keeps saying that it's "processing in the facility" but it never moves anywhere.

I tried sending a couple of emails to their customer service team but I haven't received any response. It really looks like I got scammed! This is so not cool, man.

The thing is, this hoodie is all over the internet and social media. Their marketing team is doing a great job of promoting it. But, it seems like they don't really care about their customers. They should at least respond to my emails and give me an update on my order. It's a real shame, you know?

I hope this doesn't happen to anyone else who wants to order this hoodie. Just be careful, guys.

So, I was lookin' for a new hoodie and thought I'd give B?RSkin Hoodie a try since they had a pretty cool lookin' one. I clicked on the black one, but when it came in the mail, it was grey. Was kinda bummed out about that, ya know? But, even worse, when I tried calling up the customer service number, nobody ever picked up! I even tried callin' at all different times of the day, but nothin'. And don't even get me started on the "contact us" button on their website. Every time I clicked on it, it just took me right back to the same page. What a bummer, man.

But, what REALLY ticks me off is that I got charged AGAIN and another grey hoodie showed up at my door. And I definitely didn't order two of 'em! I feel scammed, ya know? I mean, the hoodie itself isn't too shabby. It looks pretty good and it's comfortable enough. But, dang it, the customer service is just non-existent.

Overall, if you're gonna order from B?RSkin Hoodie, just be prepared for some serious frustration if you need to contact 'em. The hoodie itself is fine, but I woulda liked to get the color I ordered and not to be charged for something I didn't even want.

So, I thought B?RSkin Hoodie is a big scam. I placed my order in the mid of the last month, and I haven't received it yet. When I inquired about it via email, all I got was a canned response stating that my order has been sent out for delivery by the local carrier. This was the same update I received a week ago. You know what's strange? None of the emails have mentioned the location of my delivery.

I am starting to suspect that they might be sending out mass emails with the same order number. Perhaps some of you out there have received the same order number as mine- *** in your emails?

What's worse is that they aren't responding to my requests for a refund. This has only confirmed my suspicions that B?RSkin Hoodie is a total sham. I would recommend staying away from this place and looking elsewhere for your shopping needs. Don't waste your precious time and money on a website that can't deliver your order on time, let alone answer your queries.

I purchased the B?RSkin Hoodie from baerskinhoodie.com as a sweet gift for my spouse. I was eagerly waiting to surprise him with the hoodie after a couple of months of receiving my package. However, a dark cloud covered our joy as we rinsed the hoodie for the first time - the zipper tabs gave way.

At that time, I contacted Baerskin, and they told me that I had a mere 14 days to return the package. Feeling disappointed and let down, I expressed my astonishment at the poor quality of their product. Fortunately, after snapping a photo of the hoodie after one wash and sending it to them, they revealed that they had a six-month guarantee for their products.

However, since I had presented the hoodie to my partner on their birthday, we were left with an expensive garment that could not zip up. I must say, I am extremely displeased with Baerskin, and I wish I could give them a 0-star rating for their inadequate service.

Despite this thorn in my side, I applaud Baerskin for their style and design. It is easy to see why I was drawn to their collection. Nonetheless, in the future, they must elevate their fabrics' quality and focus on customer satisfaction.