Donna Karan New York / DKNY Complaints & Reviews

Donna Karan New York / DKNY / ladies silver coloured crossover watch

Sep 27, 2019

Donna Karan New York / DKNYI have a silver coloured crossover watch which I only wear on special occasions. It was bought for me as a birthday present by my husband and has a lot of sentimental value to me as he passed away very suddenly 6 months ago aged 55. Because of the sentimental value I have been wearing...

Donna Karan New York / DKNY / suitcase

Sep 02, 2019

Donna Karan New York / DKNYDear Madam, dear Sir, I purchased a beautiful DKNY suitcase in Sep. 2018 at TK Maxx in Hamburg, Germany, for the price of EUR 99, 99. After traveling with this suitcase the first time this year, the suitcase showed numerous wear and tear (see photos). It's not the fault of the airline...

Donna Karan New York / DKNY / dkny - platform sandal, black strapped top with soft white platform

Aug 26, 2019

Donna Karan New York / DKNYI absolutely loved this sandal/shoe that I purchased in late June at Macy's New York. After wearing it a very short time, the sole detached from the white platform and the white platform cracked. They are a US 6 K2933662 ZH-1903 CA#31127 I am requesting a replacement or refund if shoe i...

Donna Karan New York / DKNY / shoes

Jun 11, 2019

Donna Karan New York / DKNYSir/Madam, My sister bought two pair of shoes for me. The letters DKNY is written on them. They were quite expensive, almost 90 dollar of each pair. I got these shoes almost 8 or 9 months ago from one of the Masses mall in Texas. I was using them carefully because they were expensive. It was the...

Donna Karan New York / DKNY / Product locate - help

Feb 19, 2019

Hello DKNY I wonder if someone can please urgently help. I bought DKNY Ladies watch from Ernst Jones back in 2004 or 2005. It has a sentimental value (insured), it has been stolen from my place and unfortunately I do not have any pictures of it. I have looked at your website but it does not...

Donna Karan New York / DKNY / flap card case

Feb 17, 2019

Hi DKNY, I bought my 1st DKNY Flap Card Case on your DKNY Outlet Mall- Barga. since DKNY is a well known brand and consider as one of the luxury brand all over the world, i wasn't expecting that it will easily torn. it was such disappointing that in just 1 month and half, the thread or...

Donna Karan New York / DKNY / watch

Feb 04, 2019

I had bought my watch about 2 years ago and worn it a few times only on special accaions and yesterday by accident it hit against a table not so hard but then I noticed the little handle has came out if place and 2 studs had dropped. I'm so disappointed as it has not been dropped from any...

Donna Karan New York / DKNY / girls jumper top

Jan 02, 2019

Donna Karan New York / DKNYWe have just purchased a size 6 girls pink jumper from house of Fraser in Glasgow uk. My daughter has only worn this item today and it is all bobbly already. This is not the standard of the clothing we have had from yourselves before. It has DKNY stuck onto the front of the garment. I...

Donna Karan New York / DKNY / girls jacket

Dec 15, 2018

We bought a long coat for my granddaughter and after wearing it once, the zipper broke. Please let me know what the policy for this would be. I am hoping the company will stand by their products. Thank you for your assistance in this matter. Love the jacket - disappointed in the...

Donna Karan New York / DKNY / dkny sport

Nov 21, 2018

Hi dear I purchased dkny sport legging and shirt as well then travelled overseas to united arab emirates When I wore them I found the low quality of the legging that it opend from the middle of nowhere and the shirt stitching from the arm is also low quality as well Iam very disappointed...

Donna Karan New York / DKNY / handbag

Jul 16, 2018

Donna Karan New York / DKNYI was brought this handbag for Christmas last year and I love the bag 2 bits only the colour has started to change like in the corners and near the zip I'm really disappointed as it looks dirty and old and I've had it for 6 months and didn't even start to use it straight...

DKNY / watch

Apr 07, 2018

DKNYI bought the watch in 3march 2018 from link store in city stars mall, Cairo. It was not a modern model but it had a discount and was tried by the salesman. I put in my closet for one month as I have another DKNY watch. I decided to wear it at 6April but I found out that it isn't working. I...

DKNY / jacket

Mar 31, 2018

Hi I purchased a jacket from your store in Kildare village Ireland about 1 month ago and it cost me 120 euro since then any time I wear the coat and go shopping I set the security alarms off when walking out of stores . So yesterday white out shopping I was searched and it wasn't the...

DKNY / product quality

Mar 05, 2018

Hello, I am contacting DKNY Customer Service in regards to a poorly made jacket I purchased last December. I bought the DKNY Double-Breasted fit and flare black peacoat in a size 4. All of the buttons have fallen off (except the top neck button,) in less than 3 months. I find this completely...

DKNY / dkny sheets

Jan 09, 2018

I purchased DKNY sheets at Homesense in St. Albert, Alta and played 79.99 for queen size. I washed them once and they thinned out, almost see thru in a spot the size of a grapefruit. They were a high thread count and paid more than I've ever paid for sheets and therefore never kept the...

DKNY / incorrect billing charged to my card no ending with 6603

Nov 26, 2017

DKNYHi, I made a purchase of a merchandise from DKNY outlet, Pottstown PA on 23rd Nov amounting to $103.25. I had returned it on 24th Nov. What I am finding in my credit card account an additional amount of $76.97 has been charged to my card whereas I made no other purchase of this amount. I...

DKNY / broken handbag. poor customer services!

Nov 08, 2017

After the leather bag handle of my Sutton chain bag snapped after only having this 8 weeks I contacted customer services. The lady on thr phone took my email address and told me someone would get in youch with me in regards to this issue. I did receive an email asking for photos and my...

DKNY / grey saffiano bag

Oct 06, 2017

DKNYI have been emailing since 3 weeks and I have gotten no reply. Disappointed in your customer service. Will make sure I tell all my friends and family to not buy any dkny products ever again. Your quality has fallen so has your service. I am extremely disappointed in your company's customer service and the fact that no body has the decency to reply back

DKNY / perfume

Aug 15, 2017

I reverently bought 2 bottles of your Dkny perfume 100ml the 1 that is printed in pink glitter writing on a clear bottle they were £19.99 each I am very disappointed in this product has I always get this or the one with the purple glitter Dkny written on it I wear this has a regular Purfume...

DKNY / ladies hand bag

Jun 08, 2017

I purchased a hand bag online from Amsterdam. After using it for few times, it started getting black marks in the corners of the bag and its in a condition to be used. Although I haven't used it for more than 5 times. The issue is I have been writing to DKNY from April about my problem...

[Resolved] DKNY / women's soho gray enamel and rose gold-tone stainless steel half-bangle bracelet watch 24mm ny2359

Apr 05, 2017

I absolutely love this watch but less than 24 hours of wear, the gold is rubbing off and there are scratches on the glass. I have an office job and live a pretty relaxing life so I would understand if the watch endured the elements but nope, I can't say that's the reason. I am a watch...

DKNY / clothes

Jan 11, 2017

I bought several cloths during sales from the online DKNY site. Around 1/3 of my order was never delivered, although I was charged. When I sent an email presenting the missing items, they tried to confuse me with receipts and packages, apologized, said that I will get refunded and then... / fake promises, but I still haven't received my order

Mar 12, 2015

I bought jacket from the website I received all necessary info. They charged me really fast and only promised to provide my ordered stuff, but nothing. After that all my emails were returned back and when I tried to reach these scammers, no reply. Maybe someone ha...

DKNY Watches / damanged watch

Feb 14, 2013

I have purchased two watches out of which one was DKNY ladies watch and other Tommy Hilfiger gents watch on 1st February, 2013 to be presented as a gift for my parents on their 25th wedding Anniversary from Lifestyle showroom located in Oberoi Mall in Goregaon (East), Mumbai. The scanned... Bag / mis-sold


I bought a DKNY bag and they sent me the completely wrong bag and now telling me that they won't give me all my money back.

DKNY watch / diamonds coming out


DKNY watchi bought dkny watch in india bombay but now i am in leicester and i live in this city. my watch's diamonds are coming out thats really upsetting me its my favourite watch.i bought this watch as its branded and its dkny watch i dont expect this from your company i am not happy with...

DKNY / non communication!


I have been progressing a complaint about a substandard item of clothing, via Selfridges (store purchased from) and DKNY itself (brand). I purchased a jumper in December 2010 at a cost of circa £100. And, despite only wearing on about 4 occassions, several holes have appeared on the...

DKNY / loose button on infant clothing


I place my 5 month old in a shirt from DKNY that had snaps on it. The snaps have a false button which is enclosed in the metal casing. The very first day she was wearing it I noticed she was sucking on her shirt (which most babies do!) I pulled her shirt out of her mouth and I noticed that...

DKNY / poor service


I brought a down puffy DKNY white coat that I loved. When it was time to wash it I looked over the instructions and it said to machine wash. I followed the instructions completely. When it was done the coat smelled funny like wet feathers so I dried it some more. The coat is no longer...