Brave New Look
San Francisco, California
United States - 94108
Brave New Look is an online pop-up store that produces each order on demand. Every order is handmade and is being sent by the company directly to you - no middlemen involved.
How can I contact Brave New Look?
As it is mentioned on the company website - Brave New Look can be contacted via email [email protected]
Various sources also claim that the company can be contacted by phone - +1 (855) 559-4445 & +1 (415) 404-6469 (This contact number is accessible Monday through Sunday from 8:30 am to 10:30 pm).
Where is the company located?
Brave New Look is located in San Francisco, California
How long does it take to ship?
Company states on their website that they ship with USPS, and the approximate delivery time is ~3 days, however, as it is mentioned in many reviews - delivery times might differ, and sometimes it can take weeks for the item to actually arrive.
What is the production time?
Production times can range from 2–9 business days, sometimes longer depending on the complexity.
What is the refund policy?
Since all products are custom made per order - refunds are not being provided, but the company offers free replacements if you contact them via email.
What are the payment options?
You can pay with Visa, Mastercard, American Express, Discover, and PayPal.
Are there any alternatives to Brave New Look?
Of course, Brave new look is not the only online shop that provides hand made products.
Probably one of the most well-known alternatives would be Etsy, which offers a wide range of custom goods.
Is Brave New Look a legitimate business?
We leave that for you to decide! On their website they provide a whole page with positive testimonials, however, they are rated F on BBB and as you can see in many reviews on our portal - people are experiencing various problems with them ranging from bad item quality to to delivery, customer service and many more.