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1-800-Flowers.com Customer Care Service

1-800-Flowers.com Inc.

One Old Country Road Suite 500
Carle Place
New York
United States - 11514

Customer Support Phone Numbers

+1 800 356 9377 0 0
Work days:

1-800-Flowers.com Complaints & Reviews

1-800-Flowers.com / displeased

Jason on Sep 11, 2017
What's wrong with your delivery on time? It's very important for almost all the people. I wanted my mother to get her flowers on her special day and she didn't. I contacted customer service several times just to make sure that they understood what I wanted. And had to tell my mom about the...

1-800-Flowers / I don't recommend 1-800-flowers

Dave on May 18, 2017
After I received the flowers I immediately contacted 1-800-Flowers and asked for a refund. I wasn't happy about my order because it arrived in a terrible condition and flowers were almost dead. I even took pictures, but that didn't help me. 1-800-Flowers representative was quite unfriendly and...

1-800-Flowers.com / very disappointed

Maxx988 on Feb 15, 2017
I am extremely disappointed with this store!! I have ordered flowers from 1-800-Flowers store for Valentines days and did not receive it! It is already February 15 and still nothing and I can't contact anyone from this company!! I just checked the reviews and I regret I didn't do that...

1-800-Flowers / very poor service

Tiss on Dec 15, 2016
I have ordered flowers from 1-800-Flowers and paid extra money for next day delivery. It was my mothers birthday and I ordered these flowers to surprise her. On the estimated date nothing arrived so I contacted customer service and demanded a full refund. Days passed and there was no sign...

1800 Flowers / flowers for my mother who was in the hospital

Eva Luz Webb on Aug 31, 2016
August 7th, I ordered flowers to be delivered to my mother who was at california hospital in los angeles, california. I live in virginia. I ordered the big arrangement and my mother was delivered he small arrangement. I was billed over $70. I complained and got a call informing me that my...

1-800-Flowers / don't use 1-800-flowers!!

Lucia on Jul 13, 2016
We have ordered some flowers from www.1800flowers.com and on a delivery date they called us and said they were not able to deliver flowers. I was just about to ask about the reason but they just hang up. I called but there was no response. I left them tons of emails and voile messages but...

1-800-Flowers.com / strawberries

Regina Célia Duque on Apr 23, 2016
I bought chocolate strawberries from 1-800 flowers to be delivered to San Diego CA. The date was set for April 4th, but they were not delivered. So on that same day I sent an email asking the reason why they didn't sent them. This was the terrible answer: "Dear Regina, We're very sorry your...

1-800-Flowers.com / my bouquet never showed up

Rollo on Mar 16, 2016
I have purchased a fruit bouquet from www.1800flowers.com. Well, my bouquet never showed up and when I called them no one picked up the phone. When someone finally answered they said "Sorry, we are already closed"! So the next day early in the morning I called again but there was only...

1-800-Flowers.com / terrible service

Bob on Feb 16, 2016
I made an order in early February to receive flowers on February 20, 2016. Few days ago I got a call from 1-800-Flowers and was told that flowers I ordered are out of stock, so they could not deliver the flowers on that date. I said that I can pick up something else for the same price...

1-800-Flowers.com / flowers were not delivered in time for visitation

Nick Halk on Feb 11, 2016
Ordered an arrangement for my fiancees' fathers' visitation. Specified the delivery date which was accepted on the website. Got to the visitation and no flowers. So instead of being with the family, I am outside on hold or being transferred and hung up on (Twice) for almost an hour. I wa...

1800Flowers / exceptionally poor customer service

Reviewer36258 on Feb 8, 2016
Went to the Website today to sign up for the "Bloom of the Month" club to send my parents some flowers throughout the year. When I clicked on the link for "Bloom of the Month" the website immediately popped up "this service is unavailable". I called the 800 number...

1800 Flowers / delivering an edible arrangements

Reviewer65098 on Feb 2, 2016
I ordered a edible arrangement to be delivered to my daughter job, the delivery never made it the guy called my daughter phone and she didn't answer cause she couldn't have phone at work so the guy left before calling me to get store name. I called back later to see if it...

1800Flowers.com / flower delivery and terrible customer service

Reviewer88343 on Nov 1, 2015
Do you want to feel the most disappointed in your life?? Look no further!!! Call 1-800FLOWERS.com!!! Here’s my story, hold on to your hats for this ride! I’m in the USA, my fiancé is living in Europe for a time. My sweet love unfortunately had a miscarriage, so the day I found out I did...

1800flowers.ca / flower delivery

Reviewer63522 on Oct 3, 2015
My mother died recently and my employer sent me flowers from 1800flowers.ca. They arrived dead. I took photos and emailed the company. After several emails back and forth they agreed to replace the flowers. The new flowers came... also dead. I photographed them and sent the photos to the...

1800Flowers / charged for cancelled order

Carol! on May 9, 2015
Cancelled order by phone, have phone number in cellphone as record. Told order was cancelled, but they delivered anyway and told me they had no record of my call. My bad for not getting email confirmation, but never imagined a major company would commit theft this way. I have been forced...

1-800 Flowers / thieves, liars

Cottage Garden on Dec 4, 2014
Bad business 1-800 flowers boycott A world without florists? Hard to believe? I use to think so, until I agreed to help my new husband with his family run florist, located in a river town community in hunterdon county, nj. A profession of floral scents and visual beauty, what could be...

1800Flowers / dead flowers

Delefy on May 19, 2014
I placed an order for a 60th wedding anniversary. Special occasion you must admit ! Well they didn't arrive for the anniversary, how sad that is !! Called you customer service & talked to a lady. She was extremely helpful, but what could she do but try to track then down. Well we just...

1800Flowers. CA / non-delivery

pure.irish.blossom on May 15, 2014
My order was not delivered. I placed it a week in advance. A WEEK. There was enough time in advance to notify me about any problems. I was not. So in the evening, when I though, recipient had enough time to enjoy the basket, I called him, and guess what? He did not get any!! I was so...

1800Flowers. CA / ambivalent customer

Terrence2 on May 14, 2014
1. I have been a loyal customer to 1800flowers.ca for quite some time now. I always found your service impeccable and even told some of my friends about your website. I have never experienced any issues with your service, except for the last order I made for Mother's Day. I ordered...

1800Flowers. CA / pathetic quality

Badriyya on May 12, 2014
I am very disappointed in my delivery of flowers that arrived last week. After the box was opened I realized the flowers were in terrible condition however I did not want the sender to pay for this! Many are near dead and will never open as well as petals falling off. Many of the green...

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