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FTD Companies Customer Service

FTD Companies, Inc.

3113 Woodcreek Drive
Downers Grove
Illinois
United States - 60515

Customer Support Phone Numbers

1800 736 3383(Customer Service) 1 0
+1 630 719 7800(Head Office) 1 0
+1 858 729 2800(San Diego, CA) 1 0
+44 152 941 6591(United Kingdom) 1 0
+91 406 603 0303(India) 1 0
+1 646 277 1228(Investor Inquiries) 1 0
San Diego
4830 Eastgate Mall, San Diego, CA 92121, USA
 
United Kingdom
Interflora House, Watergate, Sleaford, Lincolnshire, England, NG34 7TB
 
India
Block D-Wing II, 5th Floor, Cyber Gateway Building, Hitech City, Madhapur Village, Serilingampally, Hyderabad, 500081

FTD Companies Complaints & Reviews

FTD Companies — non delivery of purchase

I purchased flowers for delivery on February 13, 2020. The delivery was scheduled for Valentine's Day delivery on February 14, 2020, at a business. The business is closed in the...

Flowers Delivery  · Feb 15, 2020

FTD Companies — disappointing and disgusting

I am complaining because I have children that I am trying to raise and you have men kissing men on my children commical! What is wrong with you people?! You will never get another...

Downers Grove Flowers Delivery  · Feb 13, 2020

FTD Companies — product / delivery

I ordered flowers for a funeral online through legacy / FTD flowers. Flowers were to be delivered to funeral home. I received confirmation of the order and the following morning...

Flowers Delivery  · Jan 22, 2020

FTD Companies — flower delivery

I ordered a specific arrangement from the website to be delivered September 17. However, I received an email saying they had delivered a substitution. They had my phone number and...

Flowers Delivery  · Sep 25, 2019

FTD Flowers — florist

I placed an online order for Mother's Day flowers on Thursday, May 9, 2019. On Saturday, May 11, 2019 at 2:08pm I received an email from FTD stating that there were no...

Flowers Delivery  · May 13, 2019

FTD Companies — unreliable

I ordered a couple of Mother's Day gift items on Tuesday, May 7th and paid extra shipping to have them delivered on Friday, May 10th. When ordering, I specified the shipping zip...

Flowers Delivery  · May 10, 2019

FTD Companies — ftd flowers

I called FTD to place an order today May 9, 2019. The customer service person was not knowledgeable on the items, did not know about the promotions & kept putting me on hold. I...

Flowers Delivery  · May 09, 2019

FTD Companies — poor condition of flowers received that were left outside in july

629061 10/31/2018 I would like to be removed from all solicitations of FTD because you don't stand behind your guarantee. I reported a problem on the poor quality of flowers received on...

Petersburg Flowers Delivery  · Oct 31, 2018

FTD Companies — a bag of peanut block bites

629061 I purchased a bag from the store in Chesapeake, va I got home opened bag and the tasted funny so I asked my husband to check the date on the bag and the exp date was June or. Jan...

Chesapeake Food  · Aug 18, 2018

FTD Companies — flower delivery

Ordered Flowers (std bouquet) to be delivered on 7/11/18 at 9:30 am and paid extra for same day delivery. I get notification that my order was received and accepted promptly. Well...

Houston Flowers Delivery  · Jul 12, 2018

FTD — flowers were never delivered

Order was originally made for a Florida delivery for Mother's Day. I found out my mother-in-law was on her way home back to Canada. So no one was at her Florida address. I...

Flowers Delivery  · May 23, 2018

FTD — gold rewards not worth the fee

29185 FTD will not allow frequent flier miles program members who are members of their yearly Gold Rewards Program paid yearly program earn miles and use the benefits of the Gold...

FTD — customer service

My order no. FAC634288. Customer service call on hold with no agent getting back to the call for 23 minutes. The call failed for some reason at about 7:06 central time. That'...

Florist.com — flowers

I want to tell about this terrible company and also I highly recommend not to order from them! I have ordered flowers for Mother's day and they never came! Many days already...

FTD — bday flowers ordered

29185 Hi I had ordered flowers to be delivered for my mothers bday yesterday . I have ordered before but never received photos, but this morning my mother sent a photo saying thank...

FTD Flowers — not listing to the customer

we placed an order over the phone with one of your customer service phone people that could barely speak English and was very hard to understand and if that wasn't bad enough they...

FTD — never received my order!

I have ordered a plant from FTD website and received a payment confirmation email and was supposed to receive it the next day. Instead of my plant I received another message that...

Flowers LLC — still no delivery

580271 On May 7th I ordered flowers online from this 'company'. They were guaranteed to be delivered by May 8th, Mother's Day. I called the evening of Mother's Day to...

Florist.com — flowers were not delivered

I have ordered some flowers from Florist website and the person I sent them to never received anything. I was contacted by Florist and they said that the address I gave them wa...

FTD Florist — flowers ordered for funeral

In 2012 I used FT Florist to send an arrangement to Wyoming. I ordered a specific arrangement-Eternal Lite! The time and date was given, and to my surprise, the flowers came half...

FTD Flowers — gold gets me what, exactly?

I figured if I paid $29 and got the "Gold" membership with free shipping, I'd be more inclined to send flowers about a dozen times a year. Usually I think about it...

Florist.com — what a joke company!

After numerous phone calls I finally received my order. I bought some flowers for my mother on Valentine's day and they showed up only on February 17th! The original order was a...

Flowers LLC — deceptive advertising on internet

I placed an order with Flowers LLC on February 14 and was told they were guaranteed to be delivered that day. They were not. When I requested information about the delivery that...

FTD Florist Online — flower delivery in a box - not from florist

FTD is the worst!!! I placed an order online for Valentine's Day a few days ago. I recently got an email saying they couldn't deliver my vase and flowers so they shipped it in a...

FTD — horrible flowers delivered during mother's day

I will never order flowers from FTD again. I had ordered flowers for Mother's day and had it sent to my mother-in-law's house. The flower was just left at her front door...

Flowers — non delivery of order

Recently I ordered flowers for marriage anniversary from Chennai online florists and it was to be delivered on 30th October. Even though flowers are not delivered, the customer...

Flowers, LLC — scam, product didn't delivered

After ordering flowers from them, they sent the flowers which was a rip off price but I had no choice since I was overseas in a trip. The flowers arrived without the greeting card...

FTD Flowers — did not receive product

On 2/13/14, I ordered flowers from this company for a delivery date of 2/14/14. They guaranteed that they would deliver them to my wife's place of business. Needless to say...

FTD Flowers — fees charged to gold members

I subscribed to a yearly "Gold" membership program. FTD advertises discounted prices but, more importantly, "no handling fees". My first order was exactly as promised and...

FTD — gold membership ripoff +little attention to order date details

I purchased an FTD Gold Membership ($29.99) in November and have since placed approximately a dozen orders. The membership entitles free shipping on most items. Here is the...

Flowers — wrong order

29180 Flowers are beautiful except I specifically purchased this because of the gift box, they came in celephane. I purchased the regular sized card, No card was delivered. I paid for a...

FTD Florists Online — no delivery

My husband's uncle died and we were unable to attend the funeral so wanted to send flowers. I ordered from FTDfloristsonline on a Friday and was told the flowers would be...

FTD.com — order not delivered - never again

Prior to Valentine's Day, I placed an order (over $100) for delivery to a Nursing Home. When I didn't receive a call from the recipient during the day, I called to check...

FTD Florist Online — bad customer service - no follow-up

Ordered a birthday arrangement for my Dad with a delivery of 5 days away. They delivered it the next morning! (4 days early). I emailed to tell them how disappointed I was in the...

Flowers — unethical terms and conditions

On website www.sendflowerstoqatar.com, the terms and conditions are written in such a way to fool any customer who avoids reading them. The Sent Flowers to Qatar company absolve...

FTD.com — non-delivery & poor customer service

My grandfather died at the end of March. April 14th would have been my grandparent's anniversary, so I ordered a lily plant to be sent to my grandmother in Texas on that day...

FTD Flowers — not a good business to deal with

I placed an order on friday (8/12/11) to be delivered to a business on saturday (8/13/11) and paid $29.99 extra for the saturday delivery. The delivery was never made. I called...

FTD Florists Online (Flowers, LLC) Cambridge, Massachusetts — failure to render services that were paid for

I ordered an arrangement at 8:30am to be sent for same day delivery, which did not happen. I called the [protected] which is actually an answering service that promises to have...

FTD — late delivery on day after valentines day

I ordered a valentine flower package from ftd.com, two weeks ago, feb 1st, for delivery on valentines day, feb 14th for my girlfriend. This morning on valentines day I get a email...

FTD — hidden and outrageous delivery fee

Wanting to take advantage of the 15% off deal advertised today on ftd's website and on emails that I have received and the banner on this very website, I went through the proce...