The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Ferns N Petals Complaints & Reviews

Ferns N Petals / payment/refund not received and order has not been delivered

Kranthi K on Sep 3, 2018

I have order one Rakhi to Melbourne on FNP on 17 August 18. It is supposed to be delivered on 26th AUG, Its showing that they attempted delivery on 27th of this month on the portal. But till now the order has not been delivered and they are also not refunding the Amount. Now they are...

Ferns N Petals / it's a scam

Steven Godwin on Sep 12, 2017

I'm from the US but had to visit India during my business trip along with my wife, I took her with me. being at work I decided to make her smile and to send her flowers. Used their service for that. Ordered beautiful flowers and was fully charged. The flowers were never delivered. I tried...

Ferns N Petals / Payment not received and worst service

venkatNu on Aug 30, 2016

Hi, This is one of the worst service I have ever came across, I have placed the order on FNP for my wife's Birthday. The delivery should be on 3rd, On 3rd at 7.00 pm they said sorry they cant deliver the order and today is aug31st up to now I am due in getting my refund. 1) they ruined my...

Ferns N Petals / Ferns N Petals is not to be trusted!

Vigo on Aug 1, 2016

I have ordered a cake and some roses from as a birthday present for my mother. Before placing my order I contacted Ferns N Petals customer service and asked them will they be able to deliver on a specific date and the answer was yes. On the estimated date nothing arrived and...

Ferns N Petals / Awful service!

Sonia on Feb 15, 2016

I was using Ferns n Petals services for over two years now and never had any issues. Flowers were always delivered on time. This year I ordered some flowers to the same address and they kept saying that the address was wrong. I contacted customer service many times and their reps keep... / They took fake charge from me every month

Reviewer52964 on Aug 15, 2015

The worst company I have ever used before. I ordered flowers from, but they only charged me on time. They haven’t provided the flowers and ignored all my emails and questions. As well as they continued to take money from me every month. I was shocked and checked their... / They haven't delivered my flowers

sisy on Jul 2, 2015

Don’t waste your money on the website I have ordered flowers from the website and it was real nightmare. They simply provided the wrong date of the delivery and asked me to wait, but when I haven’t received the flowers I immediately contacted them. But the rep...

Ferns And Petals / product quality inconsistent with advertised

Deepanshub on Jun 7, 2015

Had ordered a personalized lamp which I found as one of the unique and beautiful product on your web. Unfortunately the final product sent to my niece with message didn't appear good at all. Although there wasn't any issue with the lamp but the way message was printed (uppercase... / Awful bouquet and old cake

FRIENDLYGUY on May 12, 2015

I ordered bouquet and cake from the company The company is real, ‘coz the provided old and horrible cake, as well as the bouquet looked old and was gaudy. I didn’t like the services and provided stuff; therefore I decided to provide such negative review. Please, share your info and comments about the company. / They delivered horrible flowers and cake

Baudolino on May 7, 2015

We ordered two bouquets and cake from the website The cake was awful and old. These two bouquets also looked horrible and flowers didn’t smell at all. We were disappointed in the services and quality of the provided stuff, so better avoid them. As well as place comments about them. It might be very useful info for other people. / They are the worst service provider

Bolbake on Apr 18, 2012

Worst service ever!!! We were told that our onlin order will get delivered in the morning 10 am. we placed it and this is 7th time we are chasing them and order is not yet delivered. Never Trust them...they are the worst service provider. I cant believe that they have spoiled our surprise so badly... never come to them.

Ferns N Petals / They advertised and now are playing blame game


As per advertisement on the website for delivery anywhere in India on the delivery date specified. Mode of payment is credit card. I booked the jewellery advertisd on their site for mother & mother in law on account of Mothers Day. The advertisement mailers for the...