10/9/21 - Ordered flowers for Mike Driver, Medical City Hospital, Arlington, TX.
Order #8631895 "Artists Design: Peachy Keen", large, with vase. Stated under their picture "Item pictured is a depiction of an arrangement that we will make as similar as possible with the same look and feel." Pictured were:
peach-colored roses, ivory roses, and peach-colored chrysanthemums.
What arrived was markedly different from their picture. (Photo below is what arrived).
Very disappointed with the arrangement as my brother (Mike Driver) raises roses. The photo below shows carnations, fresias, and a day lily. One rose is seen in photo. Cost of arrangement $57.99, delivery charge $9.99, service charge $20.95 so with tax total came to $96.26. I feel this was more like a bait and switch and was overcharged for a less than desirable arrangement.
Thank you for your time,
1931 Elm Circle
West Des Moines, IA 50265