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Wendy’s Customer Service Contacts

+1 888 624 8140 (Customer Care)
1 Dave Thomas Blvd
Dublin, Ohio
United States - 43017
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM

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Use this comments board to leave complaints and reviews about Wendy’s. Discuss the issues you have had with Wendy’s and work with their customer service team to find a resolution.

Complaints & Reviews

Dec 03, 2019

Wendy’s — horrible customer service from pauline

Me and my husband went to Wendy's in Sunday Dec1, 2019. The weather was not good that morning. We went to the...

Dec 01, 2019

Wendy’s — customer service and restaurant cleanliness

This complaint is to highlight the Wendy's on Davie rd extension in Davie Florida 33324. I went inside with...

Nov 25, 2019

Wendy’s — unfair employee treatment

I was recently recruited from my job to work for Wendys in Yuma, AZ. There is a new store being built that we...

Nov 22, 2019

Wendy’s — dave's single

Ordered dave single.. Got home with it and started eating and realized the burger is raw and red inside...

Nov 22, 2019

Wendy’s — ingredients

We came here at 11:40 Nov 22 Friday. We ordered Awesome bacon cheeseburger. As I was about to eat it, I...

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Nov 16, 2019

Wendy’s — unethical behavior/attitude

I was in the Milan location yesterday 11-15-19 around 7:30pm. The cashier that was taking orders seemed to...


Wendy’sfrosty - chocolate

When did y'all change the frosty formula. I had been craving one for some time now. My husband and I stopped in Carnesville, Ga. to get one today. This is not like it used to be. The taste and consistency isn't even the same. Anyone can get chocolate ice cream and blend it like the "frosty" we got today. Bring back the original FROSTY. A lot darker in color, icy crystals and full choc flavor.

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    I was in the mall with my son and I let him use my card to order food and the young lady tried to say my card went through I should her my statement from my app and she refused to admit she was wrong. She went to the back and started yelling to her coworkers in Spanish and the next thing I know the whole staff was in my face saying the food wasn't paid for. We stood there for over 20 minutes until the manager realized she charged him twice. I was so embarrassed because it was so many people watching.


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      Nov 11, 2019

      Wendy’s — my final wendy's experience

      So im really not the kind of person to make a complaint on a fast food restaurant, but im so let down by thi...

      Nov 03, 2019

      Wendy’s — customer service

      I wanted a value meal but for the burger to have only ketchup, nothing more, the attendent natalie couldnt do...


      We went out of our way to go to Wendy's, traveling from TN to MO. There was a Bobby pin found in daughters burger. We received the Wrong drinks and our sodas were literally just Cups full of ice. We went through the drive through and were traveling, so we couldn't go back. Also, we got Frostys with no spoons, and we didn't receive straws. For our drinks


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        Nov 02, 2019

        Wendy’s — service

        My adult son and I stopped to get something to eat at the Wendy's in Oneida, N.Y on 11/2/2019 at about...

        Oct 31, 2019

        Wendy’s — locking doors too early

        The inside of Wendy's closes at 11pm but when my family went to dine after Halloween the doors were...

        Oct 26, 2019

        Wendy’s — spicy chicken wrap

        i ordered the spicy chicken wrap 4 for 4 and my spicy chicken wrap had a bone in it. completely disgusted...

        Oct 25, 2019

        Wendy’s — drive thru service

        I went through about 8:50 pm on 10/25/19. I was the only car there and they said they would be with me in a...


        I went to the Wendy's on Temple in city of pomona today on my lunch around noon and I am very disappointed on the quality of the food given to me! I been up since 6am and starving to get this old tasting hard burger I couldn't even eat, I feel I should be reimbursed or offered another visit on the house! I literally had to go find foos another place ! Thank you for your time

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          Oct 24, 2019

          Wendy’s — the entire store

          On October 23, 2019 myself and husband along with another couple visited Wendy's at Vineland Road, Orlando...

          Oct 16, 2019

          Wendy’s — food/customer service

          It was around 1:30 am when I pulled to the drive thru, ordered my food, paid for it, and had to wait...

          Sep 29, 2019

          Wendy's — door was locked at 9:55 pm

          I pulled up to the restaurant at 9:55pm and the door was locked so I had to go through the drive through...

          New Kensington
          Sep 28, 2019

          Wendy's — the drive thru service

          Tonight I just went through drive thru @ approximately 10:25 pm and the service was awful. I placed an order...

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