Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - Very poor customer service
Wendy's Customer Care
Wendy's International, LLC
One Dave Thomas Boulevard
Dublin, OH 43017
Subject: Disappointment and Anger Regarding Neglectful Service
On 10/10/2023 at approximately 11:45pm, I visited the Wendy's located at 351 Washington St, Stoughton, MA 02072. I entered the drive-thru feeling famished and eagerly awaited to place an order. I waited for several minutes and ask for help and also honked the car horn to no avail. I drove up to the window and the clerk had his back to the window talking to two men, who I guess were technicians. Despite being the only customer there, I was completely disregarded by the clerk, who was well aware of my presence. This blatant disregard for my hunger and the fact that they knowingly ignored me is both unacceptable and disrespectful.
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