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Wendy’s Customer Service Contacts

+1 888 624 8140 (Customer Care)
1 Dave Thomas Blvd
Dublin, Ohio
United States - 43017
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM

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Use this comments board to leave complaints and reviews about Wendy’s. Discuss the issues you have had with Wendy’s and work with their customer service team to find a resolution.

Complaints & Reviews

Mar 01, 2020

Wendy’s — Unsanitized

Today March 1st my 4 children and I went to Wendy's at 4:22. The area where they were cooking was very...

Feb 29, 2020

Wendy’s — General Manager

General manger, Umang Patel. Talked to me at the end of my shift on Saturday 22nd of February 2020 asked if i...

Feb 25, 2020

Wendy’s — Burger, fries

When did Wendy's switch to "hand cut fries"? I know they are cheaper, but they are a nasty soggy...

Feb 25, 2020

Wendy’s — Lack of options , restaurant oust or everything , long wait ...

Stopped by the Wendy's in Englewood, Florida last evening, the service was very slow, they were out of...

Feb 17, 2020

Wendy’s — cashier

Unorganized. Stated the Lemonade machine was broken so we asked for Sodas . We were given soda with out ice...

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Feb 07, 2020

Wendy’s — window service

The lady took our order and was very rushed and irritated.. we paid for our order and then proceeded to the...

Feb 06, 2020

Wendy’s — sr crm & chive potato

Host: Mia 02/06/2020 2:28 pm (20111) take out Took awhile to get my potato and small smoothie or it seemed...

Jan 22, 2020

Wendy’s — cheese & bacon baked potato

Tonight, 1/22/[protected]@ 6:14pm E.S. T. Store #3376 RECEIPT #40377 (drive thru) I often buy cheese&bacon...

Jan 22, 2020

Wendy’s — employee

I come into Wendys everyday for lunch, because I enjoy the food and its close to my job. There is an employee...

Jan 20, 2020

Wendys — extremely poor customer service

I needed to use the restroom (it was an emergency) so my husband and I decided to go to Wendy's and buy...

Jan 19, 2020

Wendy’s — manager disrespecting employees

I come to this Wendy's almost 4 times a week. I love coming here with my wife and kids and the food i...

Jan 15, 2020

Wendy’s — manager complaint

Manager cussing out employees and mother in law. Daughter in law (employee)>>had seizure and was unable...

Jan 06, 2020

Wendy’s — service

I arrived at the restaurant at 8:50 AM on 1/6/20 and saw on the door they opened at 9:00 AM. I ran an errand...

Jan 05, 2020

Wendy’s — parmesan caesar salads

I purchase salads at least 3 times a week for my lunch, working the evening shift I know the salad is better...

Jan 02, 2020

Wendy’s — not being paid after working

I worked on december 4, 19 from 3-7pm then quit due to not being trained properly and unhealthy work...

Dec 27, 2019

Wendy’s — getting charged much more than what I was going to pay online

I was going to place an order online for pickup but it wasn't going through my family went to pickup by...

Dec 20, 2019

Wendy’s — terrible hamburgers, chicken nuggets

I went to this wendy's 3 weeks ago, ordered chicken nuggets, 3 orders. They were so disgusting, hard and...

Dec 15, 2019

Wendy’s — food, service, and cleanliness

My sister and I had lunch at the wendy's in napoleon, ohio today. The restaurant was dirty... Tables not...

Dec 10, 2019

Wendy's Brooksville Fl — wrong food and bad customer service

On 2 different days I went to the Wendy's on hwy 50 in Brooksville Fl and each time I used the drive...

Dec 04, 2019

Wendy’s — poor customer service/take out order completely wrong

Good afternoon. Myself was at the above wendys location on tuesday december 3rd around 15:00hrs. 4 cars ahead...

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