Wendy’s

I used to love Wendy’s spicy chicken. It was thick,juicy and very flavorful. Now it is tasteless,dried out and flat. It disappoints me to say it sucks. It’s not just one but several I’ve been to. I don’t believe I will ever buy one again unless I hear they become good again. There’s many other places with good chicken sandwiches. Wendy’s quality used to be a+. Now it’s a D.

My wife has had the same issue without resolution for over a year now. Every time she goes to our Wendy's in Roxborough (in Philadelphia, PA) and orders an unsweetened tea they charge her a sweetened beverage tax of.60. She spoke to a manager and they responded with "what do you want us to do about it."

She has filed a report with L & I basically saying that your store is ripping people off and won't correct the problem. She is also going on social media.

I get this phone call whenever she has the problem and honestly it's an easy fix on your part. I own my business and can't do enough for my customers. Please resolve this issue. Too simple to get bad repor over.

On 04/15/2022 at approx. 8:45am, Wendy's located in Hobby airport in Houston, Tx. I ordered a $5.99 breakfast meal. Clerk charged $6.75 before tax. When I objected about the displayed amount on overhead menu board, clerk advised me that the display board was incorrect and that many customers have the same complaint. The Manager would not re-imburse me for the overcharge.

On 03/17/2022 at approx. 7:30am,this same location overcharged me once again for a large drink with the breakfast meal, which normally comes with a medium drink, due to the fact that they had no medium cups available. a large cup was issued. I complained to the same Manager but she refused to

make the correction by not re-imbursing me for the overcharge.

Threaten to come over counter and have people pull up with guns to my husband I was in the bath room so when I came out the bath room I started recording her . None of the employees would give me her name. All we were trying to do was ask what was the difference of a biggie bag and a four for four

I order the 4 for 4 which is still on the display menu at the drive thru and upgraded my drink to strawberry lemonade which is 4.85 and that's the total I was told. However, when I went to pay I was told 5.87 by the person at the first window. And I explain the situation about the 4 for 4 on the display. She said the person at the next window made a mistake that there is no more 4 for 4. I asked since it was on display this should be honored and was told no. The manager came to advise the person that this price is no longer valid

Monday, April 11, 2022 I was at the Wendys on York Rd in Baltimore, Md at approximately 3:30 pm. I ordered two jr. bacon cheeseburgers and one bourbon bacon burger (NOT the meal, burgers only). I was charged $18.01. Wondering how to resolve this as I was overcharged.

I attempted to place a mobile order today April 8, 2022 about 10:00am Pacific time. The app processed my payment of $1.10 but no mobile order was created.

I went to the restaurant (#1529) in Seattle, WA at 11744 Lake City Way to ask if they received a mobile order but there was no order. My credit card ending in 3262 was charged $1.10 with the notification that my card was not present. Please credit my account ending in 3263 in the amount of $1.10.

I proceeded to place an order at the drive through window for a breakfast biscuit that I had attempted to order via a mobile app order. That order that used the same credit card was # 3082 at 10:17am and the receipt states the entry method was Chip with Auth 218071.

Thanks

I enjoyed the $1 Dave, March madness but it stopped appearing in my app after about 12 uses. I did not see a limit on it. I am still getting email reminders to check the app. Kinda seems like false advertising. Great program, hope it comes back next year.

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i ordered a fish combo meal came to over $10 and they gave me a 4 for 4 i dont eat american cheese so i was very upset plus i got ripped off didnt realize until i got back to work i was in clearwater on east bay

March 26th aprox 12:11 ordered food for delivery never got my order and am still being charged for it

Today's date: 03-26-2022 Time: Approximately at 3pm I pulled up to the Drive-through to order my lunch. I waited in silence for quite some time before someone finally came over the speaker. I ordered my asiago Chicken club sandwich And completed my order. I was told to pull up to the second window to pay and that’s what I did. During the hustle and bustle I did finally get my sandwich. I paid the girl and I pulled away and drove to my house. I sat down to eat my sandwich and I’m looking at it and it’s totally not a club at all. It’s a grilled chicken with cheese lettuce and tomato. Totally not what I ordered. So here I am I paid over seven dollars for my sandwich and it wasn’t even what I ordered. Then I try to call to correct the problem and no one answers the phone it goes to voicemail telling me to leave my name and phone number. And that’s it. So I am quite disgusted by the whole experience. This was at the (Delran) Wendy’s. In Delran, New Jersey.

I started working for Wendys in Downer Grove, store # 8949, staring date was 1/03 2022 as a part time worker. On or about March 15, Charles the GM said to 5 or more employees that he was going to try to get me to quit working for Wendys. My hours have been cut. I Have been sent home, I was told because of the buget, but employees are working 10 hours or more, and I can't get my 6 hours from MON thru FRI because of the buget. He has already cut Tuesday from my schedule. I honestly believe it's because of my age and my race. I admit I am not as fast as the teenagers, but I come to work every day, I show up be for my shift starts every day. I just want to make ends meet. I thought that this was supposed to be Equal Opportunity Employment. Wel I'm sorry I dont feel that way .

On 03/24/2022 at 21:35 I stopped at the Wendy’s on Meriden Waterbury Turnpike in Southington, CT. I ordered the double stack and chicken nuggets with sweet and sour sauce. The double stack was rock hard. No exaggeration. So much so I couldn’t even eat it. They also forgot to put the sauce in the bag. This isn’t the first time I’ve encountered a problem with this particular store, but it pissed me off to a point where I felt the need to let you know. This is unacceptable. I understand it’s fast food and not a 5 star, high end, restaurant, but if you order something you should be able to eat it.

Feel free to email me with any questions, comments or concerns. [protected]@gmail.com

I placed an order through the app to pick up at Store #6543 in Nanaimo, BC. When I arrived they told me the order never came to the store. I checked my Wendy's app again to make sure I didn't make a mistake when picking a location and all information was correct. I reordered my food and left, however when I checked my bank account it said that I was charged $9.23 for the mobile order even though it never went through to the store or was received by me.