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Auntie Anne's
reviews & complaints
Auntie Anne's
reviews & complaints

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10 complaints
4 resolved 6 unresolved

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Auntie Anne's reviews & complaints

Auntie Anne's complaints 10

Auntie Anne's - Plea refer to the bill no. : [protected]

During purchase and I am just asking nicely for a bag for my 2 Large Lemonade the staff just answer a very rude tune "NO"! is sounds so insulted like i'm begging free food from Auntie Anne's

Desired outcome: Very rude staff

H
Aug 16, 2021

Auntie Anne's - Unable to redeem localflavor.com certificate at Woodstock, GA outlet mall store

I purchased (2) Auntie Anne's $20 localflavor.com certificates on 10/13/20. I have tried multiple times to use these certificates at the designated location (woodstock, GA outlet shoppes of ATL) to...

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K
Jun 18, 2021

Auntie Anne's - Employees

Stopped in for a quick bite. Cashier instantly seemed irritated. She was very dry & rude. I left and found out the food was hard. Something told me not to go back but I was too far from home for food to be replaced so I went back in & witnessed the same cashier being rude to another customer. Knowing that she had an issue right away I asked for a manager. The manager disregarded the fact I asked for him to handle the situation in a professional & polite manner. I decided to ask the cashier what her problem was & the manager didn't Ike that. He started going off. Screaming, hollering, calling me out of my name & threatening me. He screamed so loud my child that was with me peed his pants. Very rude & should not hold that title or be in charge of the store alone. This was the store at the Eagan Outlets in Eagan Mn.

Desired outcome: Employees be terminated immediately.

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T
Jan 25, 2020

Auntie Anne's - food service worker

I visited Auntie Anne's at Indian Castle rest stop. Store ID 4NYAAP48. Worker was Jessica. I was there 1/24/20 at 1:34PM. I visit this place every time I am traveling & always order mini pretzel...

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J
Nov 14, 2018

Auntie Anne's - product and service

While waiting for flight, at Dallas Love Airport, we got 2 pretzels, one was fine, the other was burnt, black and hard and cold. I took it back to the girl and asked her, "Could I get a pretzel that...

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E
Sep 16, 2018

Auntie Anne's - unconsumable products

I waited in line behind 2 airport workers who stood there while myself and my grandson waited on the lady that was serving to take their orders and get their orders...I guess I'm old fashioned but I...

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M
Sep 28, 2011
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Auntie Anne's - abusive rude pretzel maker, mean to customers doesn't give right order

i went to auntie anne's pretzels and had a pretzel special ordered and made a certain way. I do this all the time and have never had a problem. This time however, on a sunday, there was a very obese...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Auntie Anne's - Unfair Employee Treatment

I have worked for Annie's for a very long time. I have seen people come and go with some sadness. Management has changed, and although it was thought to be a good thing, I see many problems that have...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Auntie Anne's - Former employee rehire has been let go!

I am happy to say that the former employee from Auntie Annes has been let go ...again, the DM who runs the store was on holiday when she was rehired and when he got back yesterday and was told by...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Auntie Anne's - Employee Rehired With Bad Hygiene habits

I used to work at Auntie Annes with this woman that never washjed her hands prior to rolling dough, she has been seen not washing her hands after using the bathroom, smoking a cigarette and the worst...

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Auntie Anne's Company contacts

Phone number

+1 877 778 9588
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