Baked potatoes
Went to Wendy’s at 8mile and grand river in Livonia horrible service it’s not the first time they gave me no receipt and the only thing I ordered was 2 potatoes the first 1 had no chives and look like it had been sitting for days the 2nd one the bacon was not even broke up or the potatoe was not cooked. I tried calling manager but NOTHING I feel I deserve a full refund. I’m not happy
Desired outcome: Would like a full refund
Wendys
Why does Wendys at 4259 Outer Loop 40219 close so early and hasn't had Frostys in over 3 weeks now? Were always told the frosty machine is down. This seems unreal to be going on a month now.
Thanks for any explanation.
Linda Dishon
[protected]@yahoo.com
I dont have receipts because I have been through drive thru 4 times counting yesterday in past 8 days to order frosty and told they are out. Up until recently drive thru was only thing open. Don't think I will be going back to that wendys any time soon, even tho it was most convenient to my home.
Desired outcome: Do have longer hours and have Frostys, the main thing known for
Customer service and product short
Tue 20th kids and i went thru grab 43 bigiie bags. They dont give u reciepts. Got home my bag missing burger& nugs. Called within 10 min lady was nice took name said they would replace whole bag. Went thru sat24 guy was completly diff, said there was no record of or my name but this is the same guys who talked to my kids, but this time rude as hell said he will not honor what the lady told me even tho this jerk is same one who took my order. Its not that hars to look in a bag and make sure things are in it. Will never put money in this wendys agin.
Desired outcome: WONT BE BACK PLENTY OF OTHERS NEXT DOOR LIEK TACO BELL ARBYS KFC SUBWAY SO THEY WILL BE GETTING MY FAMILIES BUSINESS
Very slow drive thru service.
To whom it may concern,
Just before 4:30 pm on February 25th 2023 I ordered 2 Baconators and 1 jr. cheeseburger. I was waiting until the alarm went off and they told me to pull up. I waited for at least 15 plus minutes for this small order. I wouldn't have a problem if they were busy but that was hardly the case. I went in to see what the hold up was and there was just a few people in the lobby. This is hardly fast food. This Wendy's is located in Avon Park Florida 33825. I hope somebody at least looks at the drive thru times and checks to see how many people were actually served.
Thank you
Customer service
I went to Wendy's on Lake Worth Blvd, Lake Worth TX to order food for the family kids meal, 5 dollar biggie bag, baconator, jr bacon, baked potato well my jr bacon wasn't there either was my baconator I went in to let them know doors are locked at 330 pm went to drive thru and they said sorry we are making it waited for 45 min went back to window just to be...
Read full complaintresponse from store manager
On Friday Feb 24 ipulled up to order fromthe drive thru in Casa Grande AZ. On the screen there was a picture of 2 items, (baconators i believe), with a big heading, 2 for $6.00. Itold the individual thats what i wanted. She said, "we don"t have those." I said,Im looking right at it on your board, would you like to come see it? She then said, "good bye". I drove up to the pick up window and after waiting for bit someone struggled to open the window. I asked to see the manager... She said, " I am the manager, Idon"t have to talk to you", and proceeded to slam the window shut. I then went into the store and asked for a phone number or contact, they would not give me any information. .
I finally left the store.I realize it was busy and they were having trouble filling orders, etc. but I have never been treated like this at this store. I will have to think twice before visiting this store agsin.
Service
I had the displeasure of one of your workers yell at me after I pulled off to correct something that I requested. I was told "next time call it chili sauce not chili oil! He loudly stated this after starting to pull away. I knew it would be a problem due to requesting extra packs of crackers and chili oil. And the"new person"that took my order in a snarky...
Read full complaintJr Bacon Cheeseburger Big Bag
I ordered today the Biggie Bag Jr Bacon Cheeseburger which I usually do
When I got the order, what I got was just a stupid burger no mayonnaise ketchup mustard, no bacon. Just plain stupid burger. This makes twice because yesterday morning I order I sausage egg and cheese meal. What I got when I got to work. I stupid some type of chicken thing nothing on it either coffee was cold and so was the so called fries. No ketchup or anything else
You know I’m beginning to wonder.
I used to love coming to Wendy’s.
But now, I don’t know.
The service was pretty good but now it’s
crap I don’t know what’s happened
Desired outcome: I don’t really know. I’m thinking about I’ll never come again
Training
I currently work at Wendy's in Lebanon ind
And have been there about 3 years now
And my point is this
I Cant get any more training than I have had
I run fry station and on most nights
Im the back room guy
I have had some grill training (very little)
And after a while thats goes away
I was even tould I was to hight strung to be
Trained for anything but frys and back room
nd im always sent home early when labor is
High
Oatmeal bars
Hello
I love the counter workers at Wendy's in Apache Junction, Arizona. They are so polite, kind and cheerful. I've met the manager there and that is a different story. I have been asking at breakfast time for the oatmeal bars for several weeks. Informed the manager needs to order them but this is not being done as I am always told no oatmeal bars. Please check this out and solve the problem with the manager. Thank you.
Desired outcome: Get oatmeal bars in the restaurant again.
Really bad service
I visited The Wendy's at 7099 Berry Rd, Accoceek, MD. When I got there at 8:18 pm, I was shocked by the fact the lobby was closed and everyone had to go thru Drive-thru. The line was extremely long. it took me over 25 minutes to get this order. Then when I got to the window I was told it was closed due to an employee not getting their break. Is this right?...
Read full complaintOvercharged food cold
On 2/8/23 I arrived to Wendy's because I was really hungry that day so I got there ordered my food to later on realized I was overcharged I am not satisfied or happy right now so can I please get a free meal and my refund and all the food I orded I still have receipt I been going to Wendy's for years and this is the first time that this such thing has ever happened to me and would love for you all to make this right please
Read full complaintDrive thru window
It should not take 45 minutes for 8 cars to get through a drive thru line. Wendy’s on Clingier Dr in Thomasville, NC consistently takes close to an hour to move 7 to 8 cars through the line. The management team doesn’t care at all about performance or serve times. It’s ridiculous. Then the order is always wrong. The last three times they shorted me a...
Read full complaintI have no intentions of ever returning to any Wendy's
Arrived at Wendy's in Wildwood, Fl approx 3:40 this afternoon to find the doors all locked. Lights were on and finally someone came to the door and asked what we wanted. I told them we wanted to place an order inside and use the bathrooms. We were allowed to come in and immediately the doors were locked behind us. I asked why the doors were locked and the...
Read full complaintsercice through drive window
ordered 2 chicken and no bacon on either stopped on way home and told mamager what happened and i could not believe my ears she said i can give you some bacon at the window and i said what did you say i was so mad i pulled out and ever went to any wendys again i call the 1800 and ie is always a busy signal so i would lke a higher person to discuss this [protected]
Openings are erratic
I like to eat in the dining room. I am not going to sit in a drive thru for 30 minutes to get food. Trying to figure out when your dining room is open is almost impossible. The Pittsburgh locations are almost all guilty of not having regular dining room hours. You need a large sign outside that states if the dining room is open or not. Until the dining room...
Read full complaintStore was nasty
The store at paintsville ky really needs a clean up and better maintained The floors are always sticky and the store stinks half of the time, the drink machine had something gross all over its including the part where the drink sits the side of the wall inside where the drink sit and the floor and wall besides the machine was sticky. The floors was nasty...
Read full complaintFood made wrong and then they would not refund
We ordered a family chili, garlic frys and 4 small vanilla frosty's and one small chocolate frosty at 6:53pm at location 1501 North Broad st 37879. The person who took the order put down medium for the frosty size and then when we looked at the chili it was only soup with no beans or actual chili in with the red soup. I do have videos of this. Also to play...
Read full complaintProduct quality
I would like to inform you that the location below Wendy's located at 203 Terry Pkwy. in Gretna, LA is consistently giving out a poor quality product, I ordered a double baconater and I got a mess. The burgers were flat, and dry. Also, was twice the sizes of the bun. The bacon was half cooked, nowhere near crispy. When trying to eat, it was falling apart...
Read full complaintIncorrect order, aggressively rude service
The incident happened February 3rd, at 10:20pm at 1208 armour road, north Kansas City Missouri 64116. I came through the drive thru with my children earlier that evening at around 9:50pm and ordered a fairly simple order, (3meals) I proceeded to drive home. Upon my arrival we realized the orders were completely wrong, me and my children got back in the car...
Read full complaint
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