Wendy’s reviews and complaints 1
View all 1738 complaintsWendy’s - Really bad service
I visited The Wendy's at 7099 Berry Rd, Accoceek, MD. When I got there at 8:18 pm, I was shocked by the fact the lobby was closed and everyone had to go thru Drive-thru. The line was extremely long. it took me over 25 minutes to get this order. Then when I got to the window I was told it was closed due to an employee not getting their break. Is this right? there is a rule that if an employee don't get their break they can shut down half your business to accommodate them. I was totally upset cause as high as gas is, I had to unnecessary burn fuel in Wendy's drive-thru. I did not feel like a welcomed customer. It might be a while before I visit that store again and final I did not get my receipt.
Desired outcome: A reimbursement for my gas and an apology. This was crazy
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