Wendy’s reviews and complaints 1
View all 1746 complaintsWendy’s - Drive thru window
It should not take 45 minutes for 8 cars to get through a drive thru line. Wendy’s on Clingier Dr in Thomasville, NC consistently takes close to an hour to move 7 to 8 cars through the line. The management team doesn’t care at all about performance or serve times. It’s ridiculous. Then the order is always wrong. The last three times they shorted me a sandwich and after an hour wait I just gave my kids what we had and ate nothing. I don’t care if Wendy’s as a company care about their franchises or not, but since you clearly care so little, I won’t be patronizing another Wendy’s in any market. Three times I have been there in the past year, hoping for change. Each time worse than the last. Maybe just force this location to close, it is harming the reputation of your other franchisees.
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