Menu
Write a review
File a complaint
Walmart Profile

Walmart

walmart.com

Learn how the rating is calculated

2.1 43 Reviews 2773 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Walmart Complaints Page 81 of 139

ComplaintsBoard
S
11:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart Tiller refused to sell tobacco to me

My roommate and I were buying our normal food and monthly stuff from walmart.in that we buy tabacoo and beer. So u know we both are 27yrs old and I buy everything on my credit card. No problem buying beer then we remember we are out of smokes I got in tobacoo line we made are order and lady asked for both of our id's. No problem then when I went to pay she refused to sell because I was buying my roommates smokes with mine like I do every few weeks. She gave me some bs abyout it would be a 3rd party and she had to buy her own. Im sorry if we are over the age it dosnt matter who pays. She carded both of us. Everyone buys smokes for other people. Then when I called to talk to a manager they kept transfering me to a manager and then someone would answer then hang up. All I can say is wow no wounder there cashiers dont know anything theyre mangers are no better. You know where I will not be going any more and I added up we spend over 700a month at walmart oh well anther store will be more then happy to take my service.

Read full review of Walmart
Hide full review
ComplaintsBoard
J
10:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart pharmacy

My doctor called in a prescription for cough syrup. I was suffering from a cough for a week and couldn't stop. It was affecting my sleep and work. My doctor called the script in by noon. I went to Walmart at 5:30, stood in line a half hour, just to be told, it wasn't ready. I was told at least another half hour. Basically, no one started on it. It's cough syrup. Nothing to really measure or count, right? I looked at the line, it was now twice as long running down the store aisle. I was sick, coughing, the last thing I needed or anyone else was to stand around spreading my germs. I needed medicine. I called Walgreens to transfer my script. I will never use Walmart pharmacy again. The pharmacists looked like drones, robots. they never moved, or spoke a word. Sad life they must have.

Read full review of Walmart and 1 comment
Hide full review
1 comment
Add a comment
R
R
Ruth and Kevin
Orange, US
Send a message
Oct 29, 2014 11:03 pm EDT

They probably won't be able to sell it to you anyway since you would have to be 18 or over to buy it. What is the issue?

ComplaintsBoard
5:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart products not delivered in three weeks

Bought 8 items online. Walmart charged my credit card but after 10 ten days..only one item was delivered home. Called Walmart call center, the agent couldn't give the reason why the items were not delivered and these items include health products and baby items. He escalated but didn't give any timeline.
Four days passed by, no delivery. called back today, another agent says escalation takes 3-5 business days. This is simply outrageous.
This is illegal business practice - you charge my credit card and deliver the products after 3/4 weeks? Walmart is investing customers' money to make money.
You can't trust and rely on Walmart Online anymore.

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
1:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart false advertisement

Do not purchase a walmart money card, they will take your money and not tell you you have to be approved for a personalized card.once you try to activate the temporary card you are either approved or your money you deposited onto the temporary card will be locked in and can only be used for purchases.this card compAny is a scam and should be stopped!"

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
9:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Last year I bought EVERY SINGLE Pair of color jeggings I could find in my size. I love them. I had onbe pair out of all of them The Greystone that wore thin in the crotch area the first time I wore them. While I wish I had returned them I didn't. I figured I would simply buy another pair as soon as I could. I have never found that Color Greystone in my...

Read full review of Walmart
ComplaintsBoard
D
1:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart locked card

I was checking my deposit from my job, to find out there was no deposit at all! Concerned, I called "India", which makes no sense to me, and was told my card was locked due to a repeat charge, which I'm grateful, but, in order to access my money, I must wait 2 weeks for a new card or accept the charges, which reinstates card and forces me to pay a double charge. Lastly my deposit, my biggest concern, was rejected. Which means I must wait upto 2 weeks for them to realize it and issue me a check. Meanwhile I have bills I can't pay, can't buy gas or groceries, nothing! Walmart should give me my money now, once I cancel this crappy service that they endorse with their name. For those of you who want to explain to me that Walmart doesn't own or manage it, I know that, but why put your name on such a product without carrying some of the liability? I gave them cash for the money they hold, why can't I get it back for 2 weeks, tell me that! Thanks Walmart for screwing me, I appreciate it!

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
12:15 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart self-service check-out

Self-service check-out provides the consumer with the illusion that they are in control and they can make the check out process faster than with trained cashiers at the register. This works great if there are only one or two items neither of which are drinking alcohol or produce. More and more of these lanes are now in place, taking jobs and benefits away from would-be employees. Instead, the consumers are now pseudo-employees, doing our own scanning and bagging so that the corporations no longer have to pay cashiers a wage or pay benefits. They aren't even providing someone to do the bagging of the goods for us. This is just the beginning of stealing more and more of our free time from us. We've given up our lunches, they are no longer paid, our parents used to receive one hour lunch, paid. Now it is a half-hour for lunch, unpaid. The work day is no longer 9 - 5 with a paid lunch hour, as the number of sick days dwindle - which is fine if you are healthy, not if you are sick; a week of the flu and you are wiped out for the year. Even the breaks during the day are dwindling - it isn't said outright, it is just an understanding to work through them. We are giving more and more of our time and ourselves to our employer/corporations with the hopes of getting ahead while receiving less and less in return and spending less and less time at home with our families. Relations between husbands, wives, parents, children, and everyone suffers and will continue to suffer and worsen as we give more and more of ourselves so that corporate America can capitalize not only on goods and services it provides as well as capitalizing further on the people that make up this country. Is this acceptable?

Read full review of Walmart
Update by Pimmsy1
Sep 18, 2014 8:35 am EDT

I don't work at Wal-mart. I am a customer. Maybe you don't comprehend what you read.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
1:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart bad customer service / liars

I bought one of these cards to have my checks deposited on the card for faster access to my money because my employer actually mail you out checks if you dont have direct deposit. I set up direct deposit to the card and everything ws fine for a couple months. But one day i tried to withdraw money from an atm and the atm did not work but walmart took that money from my acct. I called them an told them that i wanted to dispute the transactions for the 45. 00. They then told me i would have to wait until transaction post. I called back a couple days later after transactions post to dispute transactions. They quickly dispute transactions money was returned to my acct within 3 business day. I went to use my card after 45. 00 was credited to my acct to buy my baby some milk and my card was declined. I called my card and the automated system said my card was close. I was pissed so i call to speak with one of the reps they said my card was closed due to a dispute and that a new card was maild out to me. This was the worst thing b / c i got paid that night in which my whole check would be on the card. Good thing i had family to help so while waiting on the card i called a couples day later and they said that my card will arrive by the 9th. I soon recieved anoher card tried to activated but couldnt. I called the rep again which stated that my card was reported as not recieved and another card was sent to me through fedex. . . I was again pissed they also charged me 15. 00 when i never repported my card not recieved anyway rep said theres nothing she card do i will have to wait 3 - 5 businees days. So i called back in three days for a tranckin number and they stated that they didnt have a tracking number available yet. So i called the next day still no tracking number. I req to speak with a supervisor who then told me that my card was does not have the option of being fedex because its a "create your own card" it has to be sent through reg mail. . . Im not going to lie i snapped on her b / c all the reps has been constanly lying to and i was so fed up. I just refused to wait another 10 day for my hard earned money. So she suggested that it be transfered to the basic card i also had i told her to do that right away and i wasnt going to get off the phone until it was on my basic card. It took her less then ten mins to do the transfer. I quickly took all my 637. 50 of that card and cut it up i will never use that card again. The reps are so dishonest and they say anything to get you off the phone. Glad i learned my lesson quickly

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
MkStItCh
West Seneca, US
Send a message
Sep 10, 2014 6:13 am EDT

1- STOP YELLING... The caps make it hard to read the complaint
2- Open a bank account and have the checks deposited. These cards are Great if you are trying to avoid somone knowing you have money BUT they always cause problems.

ComplaintsBoard
N
12:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart walmart money card

I was introduced to walmart money card by a close family member of mines. I originally got it for my income taxes back in Febuary 2014. Ive never had a problem with it until my very first personalized card was demagnitized, I called to get it replaced, waited exactly a week and recieved my replacement card only to attempt to activate it and they put the wrong expiration date on the first replacement card now im stuck with 2 pay checks on a card that im unable to use. Its hurting me badly because ive already waited an additional 2 weeks for.the.second replacement card and im still waiting, im being very.patient due to the fact im not one to get the.law involved, but if i must, then i will. I have a.home that im renting and need to pay my rent, i work i need gas in my car.to make it to work, i have.to eat, i have to live, once i get all of.my money off this stupid card im closing the.account and then it will be byebye walmart money card for.good, customer service aint worth crap and i need my money, thats not hard at all to understand. You can tell the customer service.people that u cant wait, that ur getting evicted they dont care, but they make sure they keep ur money straight bs.very unsatisfied

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
3:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart bad management

Our store in Lufkin, Tx needs a lot of attention! Most of the time there are empty shelves, not enough checkers & it's not very clean.
You go over to the Nacogdoches, Tx store & it is so nice. Why can't ours be like that?
Please, please get it fixed!

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
4:37 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart douglas x-trac ii tires

Purchase a set of four douglas x-trac ii tires from walmart on [protected]. I drove back home and notice vibrations coming from the front end. I decided to go back to walmart to talk to service manager. I noticed that there were indentations on the side walls on 3 of the tires. When I placed my finger on the side walls and went around the tire you could feel the inward dent on the tires. The service manager noticed it also and I told him I did not want those tires and that those tires had a manufacturing defect. I decided to upgrade to a set of 4 kumho solus kr2 tires that were $ 46.00 more but have to wait until the next day because they do not have them in stock. Do not purchase any douglas tires from walmart or any other company that carries them

Read full review of Walmart
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
4:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Walmart advertised, of which I have kept, June 2014 two offers on a green and orange rectangle " Get a $5 statement credit when you make purchases totaling $25 or more in-store at Walmart with your Walmart credit card. Now through July 15, 2014. After that ad appeared I went and shopped at Walmart #1086 on two occasions: June 22 and 29, 2014. Both day...

Read full review of Walmart
ComplaintsBoard
E
6:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had an item I wanted them to price match for the Winn Dixie ad. The girl went and asked and the manager told her I couldn't get it because it said face and eye products. I was buying lipstick. Your lips are on your face. When I argued with her, I told her I was calling corporate and she shoved her name tag at me, said "go ahead", and walked away. As she...

Read full review of Walmart and 1 comment
ComplaintsBoard
C
7:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart awful store

Omg_never again will I set foot in the store again - - - - - - - - - - - - - - - - - - they never

Read full review of Walmart and 1 comment
Hide full review
1 comment
Add a comment
GETOUTFAST
GETOUTFAST
Tampa, US
Send a message
Aug 09, 2014 7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have to say can't beat low prices for sure, Take Publix Boar's Head meat, I don't think it's really worth that much a pound, Boar's Head is way over rated very high in price at Publix stores..., When I worked at Publix every first Saturday of the month prices would go up on everything in Publix stores.., I know cause I would put up the new price tags. Be about the time food stamp customers would come in the store, We at Publix would always try and get that extra buc.. When Boar's Head first got in Publix stores' Boar's Head agreement was it would not sell Boar's Head at any other small mom & pop deli shops down south. Well small location deli shops started to sell Boar's Head cheaper, customers would come in Publix and ### about how cheap Boar's Head was at the deli down the road so Publix [censor]ed at Boar's Head. This forced the small deli's to raise prices to meet Publix prices. What happen was them small mom and pop deli's started to close. Publix slice meat was cheaper, Publix Turkey, Ham, Salami, even Publix sliced cheese was cheaper then Boar'S Head. No more.Publix brand foods, can goods etc. Are way higher, you can buy name brands at Walmart for cheaper! Customer service really is not the same at Publix or Walmart, all young workers working for a low pay check that's it. Overall I'm happy with Walmart cheaper prices, Walmart has Thruman's Meat at the deli I find way better, I find Walmart cold items colder at Walmart, no flies at the Deli like Publix during the summer days.Publix was made by customer service and lately Publix has been losing that area of business, I haven't shopped at a Publix in a long time, Lot's of old Publix workers are leaving, Change came to Publix, it's like the most important thing is making way more in sales every year, and not keeping them old full time workers anymore. Publix back in the day would stand out as one of the best places to work and shop, It's slowly dropping in past 4 years. With class action lawsuits (so far 3 this year 2014), DATELINE NBC did a report called HOW SAVE IS YOUR GROCARY STORE, out of just 2 Publix stores 22 critical violations they found at Publix..Walmart had less! SO Publix is not better then Walmart..

ComplaintsBoard
M
1:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had a bad year in 2012 and 2013. I admit to stealing twice in 2013, but i do not feel a trespass against me for life should be held in place. I have since been diagnosed with bpd and complex ptsd due to my husband's passing by suicide followed one week later by my house burning down. I have learned my lesson and would very much like a chance to prove...

Read full review of Walmart and 1 comment
ComplaintsBoard
W
9:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart cashiers

This is go to be the worst managed store that I have ever seen..

It keeps happening. Not enough cashiers. At 805pm Saturday 12th of July. Only 3. Cashiers in that big store. Lines were backed up. People complaining. OMG! I hate this store. This is the third time this is happened when I was there...

The manager of this store.has no clue about customer service.

My advise to whoever goes there be prepared to sit in a long line!

The worst store I have ever been in

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
7:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart let lady cut in front o long line

I was making a return because the jeans that i bought were too small. Everyone was in line when this woman cut in front of me and told them that she had lost her three year old daughter.

They did not tell her to get back in line. Instead they made a page for all customer and employees to look for the lost child. I told her next time she should wait in line and a few customers in front of me said she lost her child so she should not have to wait in line. Also it is the job of security not the other employees to locate the lost child.

The other staff members should be helping customers.

Last time i was in the store they were too busy looking for a lost boy than to help me out. So because someone was not paying
Attention to their children we have to wait longer, and not get help when needed.

Read full review of Walmart and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
S
S
say it as it is
Yakima, US
Send a message
Jun 10, 2015 2:26 pm EDT

Scott, you were careless whose fault was it? Telling you no is not the same as being hateful.

P
P
Phyllis Scott
US
Send a message
Jul 28, 2014 3:32 pm EDT

I bought an Elgin watch from the Wal-mart in Liberty Texas two weeks ago for 70.23 total. The band broke in half, I paid with a debit card. Today I took the watch back for a repair or trade for another just like it. The cashier was very nice and said she would have to call a manager because I did not have a RECEIPT. That was fine with me. Along came a manager, I told her i did not want my money back, i just wanted my watch fixed or a trade. She said in a hateful manner, you don't have a receipt, we can't help you. I had two older watches just like the newer one with me that were worn out that I showed her to let her see I was not a thief and all i wanted was a trade or to fix the band. Still the same smart assed reply then she turned and said I don't care what you want, you don't have a receipt and I don't have to listen to you! Her name is Renea. so I asked for the store director, along came another manager and told me the same thing the first one did. Said Max Cordova the store director would be back in an hour. I said fine Ill be back. I went to my bank and got a print out of bank statement for that purchase and returned an hour later. Max Cordova would not come talk to me. In fact the same manager (or stooge) said MAX CORDOVA had taken the rest of the day off. These fools that Wal-mart hire as management have the brains of a gnat. Even with my bank print out prooving I paid for the damn watch, they refused to trade out with me. Just to let you know, If you buy something and need to exchange it, or get money back, and you have no RECEIPT, buy another one and use that receipt for your money back on the other item!

P
P
People world would better
Egg Harbor City, US
Send a message
Jul 17, 2014 6:28 pm EDT

Speechless

E
E
English Ian here
GB
Send a message
Jul 12, 2014 9:52 pm EDT

I was thinking the same... ignorant. Obviously not got a parent... (yet)... god help us, eh?

G
G
GeorgiaPeachGirl
Atlanta, US
Send a message
Jul 12, 2014 9:41 pm EDT

Dear Lord, help you! How completely heartless and idiotic are you to #1 get offended that the employees of walmart helped a lady who lost her child in the store, instead of waiting at the end of the line. Were you dropped on your head when you were a baby? IGNORANT!

S
S
say it as it is
Yakima, US
Send a message
Jul 10, 2014 12:06 am EDT

While I agree with you that the parents should be watching their children, the child comes first. The child should not have to be scared of being lost or be abducted because mommy cannot take care of her or him.

S
S
Surf Hawaii
vancouver, CA
Send a message
Jul 08, 2014 12:54 am EDT

You are heartless. Next time you go to walmart buy a heart

ComplaintsBoard
N
5:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was an employee of Walmart since February 2012, for the first 6 months of my employment in the dairy department I was receiving all positive evaluation from my supervisors. In November 2012 I injured my right arm on the job because A pallette full of gallons of milk was about to fall and I tried to stop it from falling however the load is quite heavy that...

Read full review of Walmart
ComplaintsBoard
I
3:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been shopping at Wal-Mart for years an now I have a two year old who was constantly taking my items out of my buggy so I starting using the Wal-Mart shopping bags to put merchandise in for over a year I have been shopping this way an Never had a problem until tonight I was in a Wal-Mart that I don't ever go to an while in the middle of shopping a...

Read full review of Walmart and 25 comments
ComplaintsBoard
T
8:17 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart accused of stealing!!!

I opened a new Walmart account and purchased online the same day, a window fan, 2 chairs, and some acrylic stemless wine glasses for summer entertaining. I receive the email that the purchases are ready for pickup, hooray!. I go to the store the following day to pick up my items. No issues in the Walmart.com services department, so I was in a good mood. Even decided to pick up a few more things on the way out. I get to the register, and the items form the online order I have isolated on the cart, and advised the cashier to scan only the things I placed on the belt, as the other items were already paid for. The cashier looks at me, then comes around and scans the window fan anyway. I show her my receipts from the pickup desk as proof that it has been paid for. She says the fan on the receipt is not the one in the cart as the prices are different. The fan rang up $42.96 and was $41.96 on the receipt. The difference is a dollar! I state that the difference in price is not a concern as the fan has been paid for. She then takes the receipt to a floor manager across the way. They huddle while looking at me up and down like I'm trying to pull a fast one. Now my nostrils are flaring. They confer for about 4 mins, Really!? She then comes over and states that she does not know what to do as there is a discrepancy. "Well", I advised, " The fan box has a sticker on it that clearly shows my name and the order number, so why would you re-scan an online purchase in the 1st place?" I also advised that the online price is sometimes lower, (shouldn't she know that as an employee?). She looked at me warily again, but gave up the fight. She rang my additional purchases, which I paid for...SMH, and let me go about my day. Bad JuJu Walmart, I am not one to play the race card, but I wonder if I had been a suburban soccer mom, lets say, would there have been this issue?

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Walmart Category
Walmart is ranked 1 among 122 companies in the Retail Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.