Walmart
Reviews and Complaints

Customer injured by employ on November 4, 2013.
Report made. same date and time. Customer was refused copy of accident report.
December 16, 2013 WalMart Insurance adjuster claims the accident happen in the only area of the store that has no video surveillance. And the report dose not admit fault.
After being knocked over into a clothing rack by this non-thinking employ of WalMat walking backwards I had to make two trips to the doctor for treatment and to date sill suffer some effects from my injuries to my head, back and hip. And as a single parent I can't afford to keep any further medical appointments, and just have to hope for the best with my problems.
Never let employees of WalMart near you if you are disabled or use a cane to walk. If hurt all evidence will vanish and you are stuck with the bill.
This also made a mess of my children's Christmas as well.
I now only go to WalMart if I have 2 or more people with me and then only if I have no other choice.

When we first moved here, Walmart at Dixie was a great place to shop, but as Summer began turning into Autumn (and the problems escalated this winter) It became pretty horrible. It's the staff. First, things aren't where they should even be and they keep changing where the content is placed. It's not little things here and there, its full stock of items in the wrong place. Then during the boxing day season I went to get a Playstation Plus card that was on sale. When I got to the register, they said they were giving rain cheques because the cards were not working, and that our cards would be put away. So we gave them our phone numbers and information, and they gave us a rain cheque. (This is my first time getting a rain cheque.) I asked if I should call or come back later, but they insisted to a few of us customers (standing in line) that they would call us instead. I went back the next day anyway just to see what had become of the problem. I spoke to customer service who rudely told us the store didn't have any. I explained the situation one more time, and she told us that it was their management who would give out the calls. I asked if my rain cheque would honour the price that was quoted to me before and VERY RUDELY, she told me "Well that's what rain cheques are for." We later had to go to the Walmart at Square One, Mississauga to purchase something else that they had in stock. We had some extra time so we asked their electronics department about the Playstation Plus Cards. They even had their supervisors there to explain what had happened and how they could help. The employees there gave us a card and took care of us and a few others in line waiting for the cards. I didn't even explain to them my horrible experience with Walmart (Dixie #1126) I just asked if they still had an error with the cards and if they were honouring the previous price. Walmart Square One was fast and efficient and they were 10x busier and stressed than Walmart Dixie! It's Wedenesday, January 8th, 2014, now: they never called. My phone records say they never called. What really set me off this time was when I was in the store shopping and I passed by them restocking in the diary isle. I saw a tall pallet of Oikos Yogurt in the middle of the isle. I went on with my shopping and 45 minutes later passed by again and the yogurt was still in the middle of the isle with the stocking staff just standing there staring nearby at another section. They ignored the un-chilled yogurt in the middle isle for a while, and he just stood there staring even longer out into another section of the store. I was pretty grossed out since Oikos Yogurt is a regular purchase of ours there. Well, not anymore. We will be buying our yogurt elsewhere from now on.

I was just wondering when people return their Christmas chocolate and it is not opened why do you throw it out if it has not been opened. then when people open the hallowen chocolates instead of doing something nice like giving it to the childrens hospitle why do you throw it out. I heard you just throw it out. this being the trick or treat candy that is open but in smaller packages. and one more thing when are you going to get the new zelda game in, a link between worlds. I already have this one but my friend does not and i want my older brother to fight him on street pass and win because it will be easy to win if he only has three heart pieces and no weapens.

I was at heartland Walmart when I got into line at express. There were maybe 4 people in front of me. There was one cashier, and another girl who wasn't wearing a vest, I thought she was a csm as she told the cashier she is going somewhere. The cashier was going very fast until she stopped to do a MasterCard application which was SO unprofessional.

I said "excuse me, can you call for more cashiers?". She looked at me and said she's sorry but she cannot do that, and I was like "what, you can't call your manager and ASK FOR MORE CASHIERS".

just then the csm came back and said "you haven't even been in line for more than a minute, and your next, what's your problem?" I told her to call a manager because that is so unprofessional. She picked up the phone and paged for someone.

Last weekend there was a big storm, and the winds were strong enough to actually blow a cart coral in the parking lot off the ground and into the side of our car, putting dents and scratches in the doors.

The workers and manager at the store apologized up and down and said they'd take responsibility for it, and they filed a claim.

A few days later their insurance company returned my call and denied the claim saying "Walmart doesn't control the winds." I think Walmart just didn't bolt down the cart coral tightly enough. I'm sure they have cheep insurance who denies every claim they can, so regardless it seems to me that storms happen every year or two, so they should expect 40+ mph winds every now and then and bolt down the cart corals tightly enough.

I called the store back and the asst. manager, who was initially nice to me, suddenly was dismissive and said it's all up to the insurance company. If something blew off my property and broke through a neighbor's window, I'd feel responsible for paying for it, regardless. But they are now washing their hands of the situation.

My own deductible is $500 so it seems like a lot just to fix a couple dents, the estimate might not be much more than that. Not sure what I should do now.

My card was closed without my knowledge of november 1, 2013 without my knowledge sue there being a questionable charge to the card. This appreciated and did not expect from a prepaid debit card. However it is now 11/20/13 and I am still without the replacement card or access to my money. I have called multiple number trying to find info on where my card is or how I can access my money. I have spoken to 5 different call centers and got different answers at every single one. Still no card. My paycheck is direct deposited to this card and I have no access to my check. How can I pay my bills or work without cash and no idea when I will recieve my card?

Took my
1999 nissan altima for a oil change and noticed when I went to the shop to get my motor mount fixed the guy told me my dipstick was missing so the idiot who did my oil change forgot to put my dipstick back in the car what a idiot then they told me they had to look up the video footage I waited an hour and then he comes back and says sorry something else went wrong and I can't get the footage so they told me I had to drive around for a week with out a dipstick because they couldn't help me walmart

People need to be aware that if damage should happen to your vehicle by a Walmart cart on Walmart's property, Claims Management Inc. WILL NOT do anything to ASSIST THE CUSTOMER. Even after their Walmart employees assure you, as they did me, that Walmart will indeed pay for everything to repair your vehicle, just as it was before you parked it on their lot.

I parked my car away from everyone else at Walmart's parking lot early Sunday morning. While cart attendants were visible to me collecting carts, a cart came flying across the the lot and put a huge dent in the side of my new car.

I went inside and told a manager at the customer service desk who got another (loss prevention?) manager for me. While I was waiting, she assured me that Walmart would pay for the damage to my vehicle as it was on their property in their parking lot. Another associate came up and told me the same thing, they always do the right thing and take care of the customer.

A lady came up to the desk, came outside to my car with me, took pictures and and took a report as to what happened. She said she would review the security cameras, which I fully encouraged as I wanted to know what happened too.

She said she would call me the next day, Monday, and make sure that Claims Management, Inc., the company they use for claims, had contacted me to take care of this.

Monday comes and goes, no phone call. No call on Tuesday either. I call Walmart on Wednesday, 11/20 to follow up with the status of my claim. They apologized and provided me with a claim number and told me to contact Claims Management at [protected]. I was assigned a Claims Manager - Megan at ext 57820. I leave Megan a message.

Megan with Claims Management Inc, returns my call just after 9. She's located in Arkansas. In so many words, she tells me that they will not take care of the repair my vehicle needs because they said we had 62 MPH winds and the cart was blown into my car.

On Sunday, we did in fact have storms and high winds in Illinois. There were tornados in our state too. But not at the time that I was at Walmart. This happened at 9:50AM. It was sunny outside. The storms didn't come until 11:30 in my area. Megan, the claims adjuster, is using a weather report that does not coincide with what truly happened, just to get out of doing the right thing. Just to get Walmart out of taking care of their customer.

I told Megan that I would be sure to let everyone know how Walmart does not take care of their customers. Megan asked me why I would slam Walmart and said it wasn't fair to them. I let her know, as I want everyone who reads this to know, if you were promised by several employees that they would be taking care of the damage to your car, then they use every excuse unfairly to get out of it, wouldn't you do the same thing?!

Three years ago my mother passed out and went to the hospital. The end result was that she had 3 times the amount of potassium in her system. As it turned out not only did her Dr. prescribe two different potassium meds for her, one under the name of potassium and the other under the generic name, the pharmacy at the Walmart did not catch it and continued to fill them both. It almost cost my mother her life.
NOW, November 20013 I have discovered that Walmart pharmacy has been filling one prescription Reglan from her current Dr. and an old one from a Dr she has not seen since 3 years ago due to the above mentioned incident!
Walmart will be losing our business, and my mother takes over 15 prescriptions, numerous other health and beauty products, groceries.

I was at the Wal-Mart in Severn Maryland located at George Claus Blvd, and decided to purchase a meal from the hot bar. The hot bar located in the front of the store had old food, no one was attending the front and when I called for assistance was continually ignored by the Deli Manager Patty. I was later informed that Patty is an extreme racist and refuses to replenish the hot bar when customers of color are waiting to be served. I find this behavior totally unacceptable. I was later informed that she is a prone to insult her employees of color and the store manager is aware of the problem and finds it acceptable. Being a customer of color I refuse to purchase anything from her department, but when I went to the Subways the treatment was twenty times worst. The foreign employees of India and South America descent are totally hostile towards any American that wants to place an order with them. The food is thrown together and basically thrown at you, and when they take your money when you pay for your order it is recounted at least five times when the correct amount is given. Their treatment of the American customers makes you not want to shop there.

WE were having a thanksgiving get together. I was required to bring the snacks. There was a sign that said buy 3 packs of chips for $8. Well we only needed five packs. I was charged almost $15 for five packs of chips. I told them that this is false advertising. I told them that they should be charging $2.66 per package instead of $3.17. They then showed me a receipt where I was charged $3.17 for the first two packages and told me that it was already calculated and I was only charged $1.66 for the third bag, yet for bag four and five I was charged $3.17. They told me that if I bought a sixth package then I would get the sale price. At this point my 12 year old daughter interupped and I told her to shut up or she would have to stay home alone when we went to my sister's for thanksgiving. Needless to say we had to return the two packages because they were ripping off. I asked for their skanning code of pratise and they said it did not apply since the price was not wrong. I told them the price was wrong, they refused to budge. This incident made me so angry that when my 2 year old had a dirty diaper I slapped him. Several people called the pigs(cops) on me and they visited my home during thanksgiving. They asked my daughter if this happened and because she was still angry at me(two days later) she told them yes that I had slapped my son for having a dirty diaper. My husband backed me up and said that never happened but they belived my daughter and those other people and threatened to have my children(though I did not touch my daughter) put in a foster home and me sent to anger management.

I was percriped 25 mg of IMITREX, I recieved 50mg . I took the medication not knowing the amount was wrong. I did have a bad reaction to the 50 mg. I went to Walmart and told them about the doses is wrong. I recieved the correct dose for free (value of $17.38) and a $25.00 gift card and a "I'm Sorry". I am not happy and considering moving my family to another pharmacy.

i witnessed a Walmart black woman employee strip searching a black 8 year old girl in the womens public bathroom at Walmart in saint paul Minnesota. DEAD SERIOUSE NO JOKE! This made me sick to my stomach and i felt like going insaine! i felt so upset and scared for that poor child. i wanted to cry! the black woman was forcing this girl to be complatly naked in the bathroom stall with the door open where every one walking by could see her naked. the child had this sad scared look on her face. the little girl told me she was being forced to be naked infront of that woman strip searching her. and that employee had no reason to force that poor girl to be naked...the female child was wearing a purple pants and a purple long sleeve shirt. but i didn't ge the chance to tell the operator the color of the child clothes so the police could find that poor girl and protect her from being sexually abused. i never give out my name or phone number when i make 911 calls to report people abusing children or other adults. it's for my own safety.

i had to deal with a really weird female operator on 911 call. i hate 911 operators they are so weird and stupid most of the time.

Ive had my card for several years now. I use it for online and travel purchases. This gives me a bit of comfort knowing the loss of funds is limited should there be any issues of a lost/stolen card or unauthorized pruchese(s). After all this time to have text alerts flood my phone through several weeks and replying with the message -stop (as instructed in such cases) I got no releif. I called the cutomer service center sereral times was told they did not show a text alert request from me on file nor did they find any evidence that I had signed up for text alerts through any online partner method. But they did see and confirm that text messages were being sent and the stop replies coming in to the sysytem were sneding confirmations. It was - to my puzzment- suggested on one of my calls to the CSRs office that I contact my phone provider to block the texting. In my exghuastion I did make that call. The block was placed and the text continued. On my final call the CRS told me that he had cancelled my card to stop the texting and then aked me if I was interested in Direct Deposit!? WTH.

My wife was grocery shopping at the local Walmart and when she went to check out and pay by check the machine refused to accept the check. The claim was it couldn't read the check. We waited until the next set of checks came in and the first one in that set was accepted, but then it refused the rest.. If we go anywhere else the checks will cash, no problem. We always have more than sufficient funds so can't figure out why. I sent a complaint to corporate, but now i know what everyone means about they don't care. They lost a ton of business, I was going to spend more on needed items but they screwed themselves. This is a heads up for all the consumers and a up yours to Walmart. Thanks for your time people