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Customer Service

200 Wilmot Rd, MS № 2002
Deerfield, Illinois
United States - 60015
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
SatClosed
SunClosed

Complaints & Reviews

easy saver rebate

Purchased a coffee maker with a $5.00 rebate. Received the rebate but they charged my credit card twice @ $14.95 in one billing cycle.

  • Sb
    SBubble Dec 03, 2008

    That is unfortunate..

    There is some information missing though that keeps me from being able to help you fully..

    Did you purchase it online? Were you charged twice at the store? Was the item on your receipt twice?? HOW were you double charged? And Please tell me you made a copy of your original receipt before you mailed it off for your rebate.. it makes the situation MUCH easier..

    My email is attached if you would like my help resolving this issue or you can take your issue to the store manager at your local Walgreen's.

    0 Votes
  • Fr
    Fran Mar 07, 2009

    For the second time, Walgreens has refused to mail my rebate. On their 'check the status' page, they claimed -- both times - to have mailed it. When I sent an email asking for information, I didn't even get a 'thanks for asking' response.

    I am done shopping at Walgreens. they sell expired food items, do not honor the makeup guarantee, and never have enough of the descent specials in stock.

    A company that will scam people on the little things -- and commit outright fraud on small things -- will commit fraud on the big things. I no longer trust pharmacists who work for a company that cheats customers.

    0 Votes
  • Ni
    nickerz Aug 14, 2009

    well fran, sounds like you hit a bad store. Walgreens is the #1 Pharmacy in the Nation for a reason.

    0 Votes

awful customer service

I consider myself a patient person. I understand that sometimes things just don't go right, But every...

unethical, do not follow policies, whistleblower, retaliation

The following is a brief summary of what I have experienced as an employee at Walgreens. I was with the...

treated me like a criminal!

I am disabled and have suffered chronic pain for 11 years. I cannot sit nor stand without pain for longer...

unauthorized billing

Took two pictures to print at Walgreens photo lab last Friday. The two photos are passport size photos taken...

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bad customer service

My son, away at college, calls with his usual "Mom I don't have" Instead of sending money, I decide to...

hard time

Dear Reader, I never in my life had to deal with rude people like I did these last two days. I have...

unauthorized use of credit card info

I sent photos to this store via walgreen.com on 9/3/08 to be picked up at the Green Springs store. The total...

no respond and bad service

I bought the itune card on sat 08-09-08 and came home to use it and it said not vaild so I tried to reput the...

refuse to pay back

This is an ongoing complaint I have with Walgreens Pharmacy; not just one of them, but all of them. The...

theft of prescription/no follow up

Dear Complaints Board;
Please could you help by calling or emailing Walgreens HQ to find out why the Spokane Walgreens is witholding the photos of the creep that stole my friends prescription and why they did nothing to the thief after refusing to fill the prescription. I am aware that some pharmacists have been found to be in on some scamas, some of them have habits and some of them short customers on their prescriptions and refills. This has happened before at the Safeway on 14th and John in Seattle. However, I would specifically like to know why Walgreens has not been proactive in getting back to us and solving this mystery. This is doubly important because my friends car was burgled and not only were prescriptions for essential medication stolen, there was also $400 in cash and other items stolen in front of the hotel security camera in Spokane, which leads one to wonder whether or not the criminals are the ones monitoring the security cameras. The Spokane/Eastern Washington and Idaho area is known for right wing nazi criminal networks that do this kind of stuff, so it would be invaluable (as a freelance journalist) to get some clues on this stuff. Thanx, good luck, Marty [protected]@yahoo.com

  • Ma
    marty Jul 24, 2008

    Dear Complaints Board;
    Please could you help by calling or emailing Walgreens HQ to find out why the Spokane Walgreens is witholding the photos of the creep that stole my friends prescription and why they did nothing to the thief after refusing to fill the prescription. I am aware that some pharmacists have been found to be in on some scamas, some of them have habits and some of them short customers on their prescriptions and refills. This has happened before at the Safeway on 14th and John in Seattle. However, I would specifically like to know why Walgreens has not been proactive in getting back to us and solving this mystery. This is doubly important because my friends car was burgled and not only were prescriptions for essential medication stolen, there was also $400 in cash and other items stolen in front of the hotel security camera in Spokane, which leads one to wonder whether or not the criminals are the ones monitoring the security cameras. The Spokane/Eastern Washington and Idaho area is known for right wing nazi criminal networks that do this kind of stuff, so it would be invaluable (as a freelance journalist) to get some clues on this stuff. Thanx, good luck, Marty [email protected]

    0 Votes

scam service

I am completely fed up with Walgreens. We have been going to Walgreens since we moved to Carlsbad 16 year...

terrible experience

Today my husband dropped off his prescriptions at around 12:45 in Duncan, Oklahoma. When I went to pick them...

they seldom have all ad items

I work for walgeens and we seldom have all the ad items in the ad. Our store manager is only concerned about...

faulty automated attendant via phone

April 21, 2008 My name, address and telephone numbers are not for sale nor do you have my permission as a...

misrepresentation & misleading advertisements

Date of incident: March 2, 2008 @ 8:12AM I am writing to express my frustration and disappointment regarding...

as an employee

My experience Working for Walgreens More than one year ago I was hired at our neighborhood Walgreens'...

duplicate postings on paypal account!

I tried ordering a few items through Walgreens online store. They offered the option to pay using "Paypal"... but the order kept failing to go through and I would get Walgreens' failure notice instructing me to try again. Finally after seven or eight tries, the order went through. I did receive my order, but upon checking with paypal found 4 duplicate transactions "pending". I was trying to close my paypal account and you cannot do that with "pending" items. After waiting for about 10 days hoping they would drop off on their own, I contacted both Walgreens and Paypal. For over a week, through multiple emails and levels of personnel, Walgreens continued to deny any responsibility and would not assist with this problem. Paypal referred me to Walgreens and Walgreens referred me to paypal, often without even taking the trouble to understand the difficulty. Paypal finally (after contacting them at least 6 times) fixed it, but Walgreens continued to deny any responsibility and would not contact Paypal to fix it claiming that since it was my account it was my responsibility and there was nothing they could do to remedy the error caused by their system. Additionally, they were unconcerned that this might reveal a more pervasive problem that could affect other consumers. I would advise against using Walgreens.com for any reason.

terrible service!

I dropped my prescription off at the walgreens pharmacy at 6:30pm on 12-10-2007. I was told to pick up my...

deceptive advertised items/coupons

This morning I went to 3 Walgreens stores in Decatur, IL looking for the new release DVD Flushed Away which...

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