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living solutions electric kettle
To Whom It May Concern, I bought the Living Solutions brand electric kettle about a month ago at Walgreens. While pressing the lid opening button it snapped and now it's hard to open it. It says it's under 2 year warranty. How can I claim it please? It looks like the kettle is very cheaply made of plastic that doesn't last long. Thank you, Regards, Justyna.
prescription refills/error
Walgreens Has A Serious Discrimination Issue Regarding Pain Medication I had my normal monthly prescriptions filled last on 1/4/20 at Crain Highway Glen Burnie Maryland. There is one prescription "Levothyroxine" that is filled every three months. I picked up all of my monthly prescriptions which includes a narcotic pain medicine. I pick them all up the same...
poor customer service rude and slow!
I have been filling Prescriptions at this pharmacy for 10 years and my family and I spend a lot of money at this location. I started coming here when it was Rite Aide. The pharmacist were so wonderful and all staff so helpful. Then in the past year Walgreens has taken over and just to be frank this place has went to hell. I used to wait not over 10 mins for...
Read full review of Walgreensservice is slow and rude
They are slow and rude in the prescription department It took me 2 hours in the store to pick it up It got there at 5 and left at 7. If I didn't need it I would have left Every customer in the store was complaining The doctor call my prescription in at 2. Slow service Y'all need to do something about them Thank you Elijah Wyatt
Read full review of Walgreenswait time
Consistently 4 pharmacy technicians working. The numerous times I've been there I see them "chatting" before I am even greeted at the window when I am the only customer. Some times I am in the drive thru. At those times, the pharmacist will pick up the phone, and say "we will be right with you." At that time it is still 3-5 minutes before I am helped. I have noticed that when I am still the only customer present. Granted they are working on other items, I should not be waiting upwards 7-8 minutes when I am the only one there. Also, I am not asked if I have any questions for the pharmacist. I have worked in private pharmacy before. This is horrible customer service. I wish you never purchased Rite Aid.
photo counter and front cashier cash station
All the credit card readers at both counters are always broken!! Everytime I go the cashier says "You gotta hold it in"then proceeds to push my hand away and push it them selves!! All of them have been broken for months! and then they say they were just fixed!! LOL The photo counter is absolutely filthy dirty!! Dusty.. stickers all over.. AWEFUL!! Stuff...
Read full review of Walgreenspharmacy department
I was out of my 2 prescriptions so had them transferred down to gulf Shores from my regular Pharmacy in TN. They continually told me that all my insurance card numbers were incorrect. I verified with my husband, he verified with his work and after the weekend we verified with our pharmacy and they all said my numbers were correct. I had now been without my...
Read full review of Walgreensdrug store
This location has been without running water since january 20. Employees have no access to bathrooms and no place to wash hands. There was a mess in the toilet that had to be cleaned out using bottled water and after this cleanup was done — no place to wash hands. This situation doesn't seem to be handled with any sense of urgency in spite of the situation at hand.
Read full review of Walgreensprescription refill
This branch has just opened and often has been unable to fill scripts due to lack of stock and keeps us waitng up to one week to get scrips filled. Today, my husband received a new script from a legal health provider that reduced his prescription dose and he gave to pharmacy at 10 am this morning. They do not have brio in stock and can't get until Monday...
Read full review of Walgreenspharmacy stop providing my correct medicine
I am a type II diabetic and a loyal Walgreen customer until today. I take 1000 MG Metformin tablets 2x to control my A1C for decades. Over the years I have found I can only take one manufacture without getting extremely ill. The company is Heritage and the tablets say GG and H 104 (oval white). Although my Rx flagged often Walgreens in Port Allen would fill...
Read full review of Walgreensmedication overcharge
In addition to the prescription medication for prep for my upcoming colonoscopy, my GI doc also asked the pharmacy to provide Simethicone. This is actually just OTC Gas-X. Walgreens charged my $12 for two tablets! That's right. Twelve bucks for something that I could have picked up at any grocery store and paid less than that for an entire box. Charlatans!
Read full review of Walgreenscerave diabetic skin relief
On Sunday 1/12/2020 I went to this Walgreens to do a little shopping.I was using my OTC benefit card.There are yellow tags in front of items on the store shelf.This informs the customers as to whether or not the item is OTC available.All of my items scanned as OTC available via the app and the store shelf identity. When I got to checkout, the problem wa...
does not have my medication available to me anymore when I call.
Almost every time I call now for a refill of my prescription they tell me it is not in stock it will be a few days or I can check at the other Walgreens. This has been mainly happening [protected] I have been there for over 15 years now and it's been the worst service ever, leave me on hold for awhile, one girl in particular does not have great phone skill...
Read full review of Walgreensservice
Today I had an emergency that required me too add my PayPal account. I needed to send this money to a family member. Thankfully, Paypal makes that easy. Walgreens is on of the businesses listed on Paypals phone application and their website that provides this service. I got to the Walgreens near me often, and have never had an issue with service. The...
Read full review of Walgreensservice at the pharmacy
Date of incident 01/13/2020 around 6pm at Walgreen #7072 at 13196 Bellaire Blvd, Houston, TX 77072 (281) 530-4918 This is the worst pharmacy. Pharmacy manager and staff are incompetence in handling the drive thru. Many times the drive thru line is being held up by some idiotic customers sitting there waiting for their prescriptions to be filled while...
Read full review of WalgreensPharmacy department
I call get put on hold 3 times and then get hung up on this happens way too often at this location.
unethical behavior - potential fatal
My mom who is a senior citizen (she will be 72 years old in april) was prescribed medicine for her high blood pressure and diabetes on 1/10/2020. The medication was sent by her doctor to the walgreens pharmacy in anoka. The blood pressure medicine was mostly important as her blood pressure was up. She went to the pharmacy and was given 7 prescriptions, the...
Read full review of Walgreensrefill of new order issue
I think it's wrong of Walgreens that if there's a problem with an order I believe they should contact the customer to let them know so they could figure out what they need to do instead of just waiting and waiting until the customer calls in and ask what's wrong then they say what's wrong it could have done that a long time ago if they would have contacted the customer about the issue other refill order or a new order request
pharmacy
We had just come from the hospital where my husband had gone through surgery. The prescription we had gotten from the hospital was not signed. We thought the document given us from the hospital was enough. At the pharmacy we presented prescription and was told it needed to be signed. There was absolutely NO sympathy for what we had just experienced with my...
Read full review of Walgreensprescription refills
On 12/2/19, I got a text message saying my "Rx is waiting for pickup" but no option to pay ahead of time like I did with my November prescription. I called Walgreens to ask why I couldn't pay, and they said that it was only an option given out to random customers sometimes! How ridiculous. Not only that; my refill wasn't ready!!! It was 10am in the...
Read full review of WalgreensAbout Walgreens
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walgreens. Make it specific and clear, such as "Incorrect Prescription Filled at Walgreens" or "Poor Customer Service at Walgreens Store #123".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific Walgreens location or service you are complaining about.
- The date and time of the incident or issue.
- A clear description of what happened, focusing on the nature of the issue.
- Any interactions you had with Walgreens employees, including names or descriptions if possible.
- Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
- The company's response or lack thereof.
- The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.
Remember to be factual and include any relevant information about transactions or interactions you had with the company.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the supporting documents are correctly attached.
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9. Post-Submission Actions: After submitting your complaint, make sure to monitor your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or even from Walgreens representatives addressing your concerns.
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Walgreens contacts
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click up if you have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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Walgreens social media
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