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Hobby Lobby Stores

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Hobby Lobby Stores Customer Service Contacts

1855 329 7060 (Locations)
1800 888 0321 (Customer Service)
7707 SW 44th St.
Oklahoma City, Oklahoma
United States - 73179
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed

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Hobby Lobby Stores Complaints & Reviews

Feb 10, 2021

Hobby Lobby Stores — Damaged product

Placed an order online on 1.26.21. When the item was delivered it was damaged. Called the local store to see...

Hobby Lobby StoresCorporate News

I am HIGHLY disappointed that you are going to discontinuing your 40% off coupon! I am a regular customer of Hobby Lobby for stained glass supplies. And you NEVER have stained glass supplies on sale, NEVER! So the 40% off coupon has been the ONLY way that I could save a little on products that cost a LOT OF MONEY to begin with! I wish that you would reconsider keeping the coupon. Also it would be great if you would include some of the stained glass supplies on your weekly sales on occasion as well.

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    Dec 02, 2020

    Hobby Lobby Stores — I returned 3 items and received credit on 2

    I returned 3 items at 3:40 pm [protected] (purchased 11-30-2020) and when I got home I realized I had only...

    Oct 29, 2020

    Hobby Lobby — Glue gun

    On 10/20/20 I purchased a glue gun packaged with glue sticks and another item with a debit card from the...

    Aug 03, 2020

    Hobby Lobby Stores — Customer service

    I ask 2 store workers for help and non replies. The first says she's off work and couldn't help me...

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    Aug 01, 2020

    Hobby Lobby Stores — Customer service

    I was in Massachusetts and went to the Hobby Lobby store and upon walking in the check out lines were very...

    Jul 20, 2020

    Hobby Lobby Stores — Customer service / racial discrimination

    I've recently seen on social media Hobby Lobby was being accused of racial profiling. I've shopped...

    Hobby Lobby StoresWoker

    I called hobby lobby to ask if they has and item I was put on a brief hold until I get someone I thought was going to help me I ask her if she had double wide bias tape in ivory she told me no then I asked her if she could order it for me and have it ship to my house she said no then she said you can order it on line my self I ask her to help me my to place my order she told me to get someone at me house to help me then I said there is no one to help me the she said she could not help me I thought it was the worker responsibility to help customer on the phone she was rude to me and hung up on me

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      • Updated by Diane Richard · May 23, 2020

        I call all the store to see I f they had double wide ivory bias tape the lady who answer the phone was very rude to me when I ask her if she cold order some and have it shipped to me she said no I asked her to help me order it she said get some one at my house to help I told her there was one to help me would she please help me her answer was no I though every one who worked at the hobby lobby was to help customer in person or on the phone

      Mar 04, 2020

      Hobby Lobby Stores — Lawrence Smith Asst. Manager

      6:25p 3/4/20 purchased an Easter decoration and the cashier wrapped it. When I got home and unwrapped it an...

      Feb 10, 2020

      Hobby Lobby Stores — staff

      Store #577 My sister and I went for last minute Valentines Day items. We first stopped by the floral section...

      Feb 03, 2020

      Hobby Lobby — hobby lobby lost a customer

      Saturday February 1st 2020 my husband and I were to Hobby Lobby . We bought 9 different items and expend...

      Jan 16, 2020

      Hobby Lobby Stores — either a cashier mistake or a computer glitch... which?

      Thursday, January 16, 2020: Don't we all know that all the items (without a credit sign and without any...

      Jan 01, 2020

      Hobby Lobby Stores — Customer service (lack of)

      I went into the hobby lobby store in morton grove, il 60053 (a relatviely new location) and this was my first...

      Dec 21, 2019

      Hobby Lobby Stores — stereotyping, harassment

      I am retired and went to your store with my daughter to get some ideas for Christmas on the evening of...

      Dec 07, 2019

      Hobby Lobby Stores — check out service.

      So im in check out and im about to pay the girl I hand her an old $20 bill as policy they check the big bill...

      Nov 28, 2019

      Hobby Lobby Stores — service

      I was at hobby lobby on Wednesday, as soon as walked in I had staff following me around the store watching...

      Nov 21, 2019

      Hobby Lobby Stores — cashier

      First time in this store and I go to check out. The cashier doesn't say hello or anything and I hand her...

      Nov 07, 2019

      Hobby Lobby Stores — coupon

      For years I have shopped at hobby lobby for both personal and business. I have always used the coupon when...

      Hobby Lobby Storesstore stock vs online info

      This company not only has the rudest employees and management that doesnt give a [censored], but they cant even bother to coordinate what they say they have online in store with what actually is in store. Most pathetic seeing section ive ever seen but tons of xmas and pottery deco JUNK. Wasted trip wasted time wasted patience. To hell with hobby lobby wasting peoples time by lying to them about stock.

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        Hobby Lobby Storescustomer service

        As I'm waiting in line and the customer in front of me was checking out, as he was the employee Named Rita G started talking to another customer in another line and started ignoring him. He said thanks have a good day and she still continued to talk to someone else. As I approached the desk she said nothing to me but continued to talk to the other customer. And I wait there not being helped for almost a minute she finally starting ringing me up. Doesn't say anything to me and still continues to talk to someone else. Only when she has my total does she tell me my total I give her the money and she gives me my change I said thanks and she replied and said nothing to me once again. Now I'm not the type of person to typically complain about service, but when I'm being completely ignored and not even thanked for my purchase I think that's completely not ok. I love Hobby Lobby and I will never return to this location again.

        customer service

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