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D
9:35 pm EDT
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Startpoint Resorts in Vegas Nevada - Timeshare

Me and my girlfriend went to Vegas for some first time fun time, while there we ran into a person who offer free bees to the strip area for a 90min presentation which turn to almost 3hrs. I was mislead to believe I can use this great deal of timeshare purchase to make family memories for a great deal thru their resorts Turns out I can't cancel it...

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J
3:59 pm EDT
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Seminole Hard Rock Hollywood - Hotel

I booked 2 nights at the hard rock for Oct 26 and Oct 27 for my moms 78th birthday. I had an emergency so unfortunately was unable to make it to the hard rock on the 26th. I called I do not know who I spoke with and explained I was in a car accident and would not be able to make it tonight Oct 26. They said thats fine. today Oct 27th @ 12pm I drove down to...

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D
5:52 pm EDT
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Super 7 Motel Joplin MO. - Was double charged

I stay at the super 7 motel Oct.5th 2021 I have stayed there several times and most of the time use my bank card which they have on file This time I had almost enough cash so I left from there went to the bank and withdrew 20dollars that's all I needed to cover the rest. A couple weeks (approx) later I realized I had a charge on my SMB bank app on my phone...

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A
3:49 pm EDT
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CCI Hotel Reservations and GetARoom.com - Hotel reservations

BEWARE DO NOT USE CCI HOTEL RESERVATIONS, or GETAROOM.com!!! 10/9/2021 I went to Holiday Inn Express Website via my Google Pixel Phone to book a reservation. Evidently it looked like Holiday Inn but wasn't. The total didn't show until you were asked to pay. When I went to pay my bank, USAA popped up and said are you sure you want to do this charge, I said...

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V
2:23 am EDT
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Norwood Inn and Suites - Cleanliness

I reserved a room on booking.com at noorwood in and suites 1213 Dublin Grandville  rd Columbus ohio. I am very disappointed. I wasn't given the room I reserved there was trash in the hallways all the doors leading outside were broken and you couldn't get back in unless using the main entrance. My room was disgusting the carpet was filthy the sheets were...

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A
6:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Royal Adventure Marketing Services - Holiday package

I, Arati Gupta, am writing to complaint "Royal Adventure Marketing Services" for selling us a Europe holiday package while providing false information about themselves. Me and my husband were sold with package of AED 12, 500 on 28 August 2021. After realizing facts about them we immediately asked for refund claim. The company agreed and promised to provide...

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K
9:01 am EDT
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Sleep Inn - Choice Hotels - Room safe - undisclosed charges - fraud

Stayed at a Sleep Inn, found that a person is charged for the in-room safe, even if you don't use it! Small, hidden sign says you have to wait until you leave to contest the charge (IF you see the sign AND IF you remember, of course). Also, charged for a Pet six (6) days after check out, even though they were told 4 times that it was a Service Animal and...

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D
11:49 am EDT
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CCI Hotel Reservations/Getaroom - Overcharge at hotel/credit not returned to my credit card

This reservation center is a joke. This is the second time they have ripped me off. I had to check out of a disgusting hotel due to safety and health hazards. I have been unable to get my refund. The hotel Baymont/Wyndham at Canton, Oh refunded $129 to CCI on 7/24/21, but it has been two months and my credit card has not received the refund. Also, they had...

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W
12:58 pm EDT
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CCReservations.com - Hotel reservation

I made a hotel reservation thinking I was dealing with the hotel. When I tried to cancel the reservation I realized I made it through reservations.com and had to cancel through them NOT the hotel. I tried 2 different phone numbers multiple times and could not get through. I finally got a live person but the phone would conveniently cut out at crucial time...

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H
10:49 am EDT
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CCI Horel Res - Reservation scam

Beware!!! These guys are crooks Tried to charge my credit card 6 times without my permission that left the charges "pending" using up my cc credit limit. This was after I told agent no I do not wanr to make the reservation thru you, Wish I could meet one of these corporat officers Called their run-a-around phone system and finally got a rep who could not and would not explain the 6 charges saying call card bank

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S
9:54 am EDT
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Getaroom/Holiday Inn - Price for booking and wrong price

Dear sir I did a booking on holiday inn and then was put to getaroom £400. @ 3 days came up as the price the price was £1200 @ 3days with a booking charge added I looked at my bank account and this money was taken out I tried to cancel on 2nd day but could not and was told by hotel that I could not Their was no e-mail confirminati. on for booking and would...

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J
5:56 pm EDT
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Lancaster Inn - Unsafe conditions, holes in walls, covered in graffiti collapsing bathroom ceiling dripping water, cockroahes,

Absolutely horrible conditions, holes in graffiti covered walls, collapsing bathroom ceiling that was dripping water onto floor. Cockroahes everywhere, loud music all night, people screaming and fighting in parking lot on several occasions during my 2 night stay. Groups of people congregating outside of my door for hours. Management was notified of the...

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G
3:12 pm EDT
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Park Inn Bournemouth Dorset - Residents

Dear Radison, it is very nice of you to have completely modernized the old Majestic Hotel in Manor Road Bournemouth It did look very nice up until last week when it was taken over by Afghan refugees. This complaint is not about these poor people but that there is washing hanging out of most of the windows which looks wonderful when you walk down thi...

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C
5:23 pm EDT
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Royal Gulf Travel & Tourism - Cheat offering a fake travel/tourism package

Hi dears, We have noticed that many of the UAE residents & citizens including Emiratis are thr victims of Gulf Royal Travel scam which is organised by one Mr. Darshan from India and his colleagues. And they have shut down their office in Hamdan street and absconded from the country. As per our investigation now they settled nearby GCC country and they have...

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R
5:07 pm EDT
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FS Travel Insurance aka Seven Corners - Reimbursement of travel insurance

We took out this travel insurance from the above company for a Uniworld Cruise that was supposed to have sailed on 9 August 2021. However, with the Covid worldwide, and looking at the State Department travel guidelines, we cancelled the cruise, because Uniworld would not give us a definitive date for travel. We received 100% of our travel fare. We then...

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J
9:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Riu Palace Bahamas, Nassau - Service terrible

The service at the beach bar was terrible, they don't care about customers. The beach was perfect a exception of drugs dealers everywhere, the security of the hotel doesn't care about this issue. Two times almost a fight between security and customers from the hotel. Now, inside the room shower was clogged and the maintenance people can not fixed, well they...

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M
1:31 am EDT
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Classic Holiday - Cancel the membership

My husband and I have been a member since 2016 in this company. And as many complaints on your page, we've also got conned into signing with a 'fake' of winning a holiday at the Easter Show. We've never used the service as I found there are better deals out there. Unfortunately, it was too late as we signed up for 10 years. When I start getting account...

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R
2:51 am EDT
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Hotelera Chicome S.A. de C.V. Krystal Cancun - Timeshare - krystal resorts cancun done on 2017

I cancelled The Timeshare Service Agreement, after a couple of payments and communicating about my decision to cancel due to healthy issues that unable me to travel. I never use the timeshare I was told I will receive a bill for the amenities We received (my Husband and I] dinner at a restaurant and the xcaret with a mexican show. I received a Collection...

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H
9:42 am EDT
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CCI Reservations (Reservations.com) - Hotel reservation

I made a reservation for a Best Western hotel through this reservation company. I cancelled the reservation more than 72 hours before the stated cancellation deadline and my credit card has been charged $199.63 for a room I did not use and canceled long before the date of the reservation. Also, I accidentally clicked an option to receive a discount, which...

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A
2:49 pm EDT
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Stay Exotica - Holiday rental

They have done a cancellation of reservation in short notice. I had a reservation with them for a week stay and it is cancelled now just 15 days before the check-in date. I had planned my travel well in advance and a sudden cancellation is unacceptable. The reservation was done at least two months in advance. I'm travelling with my family and need an apartment with similar configuration arranged.

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