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8:58 pm EST
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Airbnb host Casa Martinez - This point complaint is about Airbnb host Casa Martinez

In the state of Arizona I went to go visit my family. For the holidays and it turned into a nightmare it all started off when the host of the Airbnb asked me to do a temporary lease contract. When I first got there I was tired it was a six to seven hour drive and then navigation sent us around in circles. There Airbnb is a no shoe house. Not problem we did...

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1:50 pm EST
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Lake Sumter Apartment Homes - Racial discrimination

I applied for an apartment with a dependent. I was told the non-refundable fee is $90 dollars, yet they asked for $390 ($300 dollar being a hold fee). They asked for a form my dependent did not own and could not provide because the federal government could not give it to her, and based on that, they refused to process my application. I was the main white...

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8:28 pm EST
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Aunt Betty - Flight

The flights always were and remain available, but it appears that AuntBetty is unwilling to pay for them after we booked. 31st of August 2022. • A booking for the flights shown and the reservaton made. 19th of September 2022. • AuntBetty changed the reservaton status from "confirmed" to "unconfirmed." 28th of December 2022. • AuntBetty notified...

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10:35 pm EST
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AON Affinity Travel Insurance Services - A refund of our trip fund.

I fractured my right femur September 10, 2022, which I was scheduled to travel with Globus Travel on October 22, 2022. Purchased travel insurance (9/19/2021) for this travel. Submitted Trip cancellation claim to Aon September 27, 2022. All requested medical documents were submitted. This claim has been open since September 27, 2022. Aon requested the same...

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9:33 am EST
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Travelopod.com - Airfares to India

We booked 3 tickets to India for a friend's family 2 days back and were charged exorbitantly for both one - way as well as round-trip tickets by Travelopod.com. Our friends had to visit India to attend to the final rites of their parent and this is what Travelopod did to them — loot them when there is a parent death they are dealing with? They were all...

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8:58 pm EST
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Diane and Vic Kordan - Dream Vacations - Travel arrangements with NCL cruise line

Booking made over Labor Day weekend for myself and 2 family members flying from PHX to HNL in Feb 2023. Dream Vacations did NOT link our 2 cabins hence when Norwegian Cruise Lines booked our flights, our family’s flights were totally separate and, indeed, I would actually arrive home the day AFTER my family arrived home! I reached out to Diane and Vic and...

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12:50 am EST
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EaseMyTrip - Refund for cancelled flight

Hi Team, We had booked 4 tickets having Booking ID - EMT105007222 PNR No. - D96GUH on Fri, 23 Sep 2022 to visit Jaipur but suddenly due to Technical Issue our flight (Flight No :I5­942) got canceled. Therefore, I request you to refund the total amount of Rs. 18404.00/ as per airline policy. We have attached the tickets and Boarding pass for your...

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1:04 pm EST
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CCI*Hotel - Travel reservations fraud

This company, Consumer Club Inc, pulled the old bait and switch at an online website for travel reservations. After confirming all our information on a travel reservation website, we hit accept, and the site generated an error and a telephone number to call. The man who answered obviously worked in an overseas call center sweat shop, and proceeded to...

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3:57 pm EST
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UTO Vacations - Croatia trip

We needed to cancel 82 day in advance as they don’t even have all our paperwork and have not issued any d comments. We paid $798 extra for worry free travel but find that it is of no value. I just want a refund or credit for the future but the refuse and say I have lost everything. My travel partner has a best friends child who has been waiting on donor one...

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7:27 pm EST
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Geo Holiday, Starpoint Resort Group Inc., Sapphire Resorts - Vacation club timeshare

I feel we were slammed into thus vacation club at The Jockey Club in Las Vegas, Nevada. We just got married and on honeymoon when we where approach by someone who took us to The Jockey Club and made promises as to free Hawaii vacation, tickets to various Vegas Shows. We were even told fees would be every other year, not my points. Well maintenance fees come...

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2:37 am EST
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Budget Inn - Hotel

This hotel was disgusting. It didn't look anything like the pictures advertised online. First of all, when you get there you can't walk into a lobby. It's a window on the outside for check-in. They said no refunds but it's not until you step inside the dirty room that you want one. I saw a roach, the tub had mildew around it and the chair in the room looked...

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8:07 am EST
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AON Travel Insurance - Cruise insurance claim refund

I had planned a Carnival Cruise to Alaska in August 2022. Due to health issues my medical team advised me not to go on the trip. I canceled my trip July 15, 2022. Carnival Cruise refunded their portion of my trip. I then contacted AON Travel Insurance for their portion of my claim refund. In August all the necessary paperwork was submitted. I waited until...

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5:47 pm EST
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HotelReservations.com - Refusal to provide refund after resort turned us away

I had a terrible experience with this company. My family and I were left stranded in Jamaica on April 13th after the hotel we paid $7,200 to stay at turned us away because one of our children was under 18. We contacted hotelreservations because this was clearly stated on the reservation confirmation emailed to us. After being on hold, they told us that wa...

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4:24 pm EST
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Vacasa - Vacation rental management

I signed up with vacasa in may of 2022. They took over a month just to get my property listed and everything has been a disaster since then. It would be a very long rambling list if I were to explain all the ways they messed up but it should suffice to say they have been nothing but headaches. They repeatedly billed me for erroneous charges and were so...

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11:53 am EST
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Vacation Property Rental - We would like a full refund

This transaction was entered into the 27th of July, 2022. We were contacted by a representative of Business Corporate Travel and was promised that they could find renters for our "bonus weeks" we are eligible for through Wyndham Vacation Resorts of which we are members of. I was assured that for the cost of $2394.00 we would receive up to $9000 for the 6...

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3:51 pm EDT
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Aon Affinity - Insurance

We booked a cruise with Princess, starting August 20th and my wife and I both purchased travel insurance from Aon affinity, and partway through the cruise, I was tested with Covid, taken off the land portion of the cruise, and put in isolation in Anchorage Alaska for 5 days. We were charged for this, even though my cruise was already paid in full, and we...

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4:22 pm EDT
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Booking.com and X Cover Travel Insurance - Can't reach them in person and can't understand the site

Hurricane Ian destroyed Sanibel Island, a trip we were going to go on Nov 11th thru Nov 21st for our 35th anniversary. So, I started canceling my plans, The car and Hotel refunded my money with no problem but Airfare through Booking.com over 3000-dollar worth is a big run around, I had bought travel insurance through xcom on the flights but can't file for a...

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8:15 pm EDT
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UTO Vacations - China buster tour

I booked this trip two years ago and paid my deposits totally $299 in good faith. I rescheduled due to Covid. However, due to China’s Zero covid policy, the war in Ukraine and numerous other issues, I decided to cancel my trip. I requested a refund as this company, despite their policy, DOES issue refunds. However, when it came to me, they decided that...

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4:08 am EDT
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RE/MAX Affinity Plus Rentals - Security deposit not returned

I have rented vacation property on Marco Island from 7/14/22 to 10/14/22 from RE/MAX Affinity Plus Rentals 317 N. Collier Blvd. Marco Island, FL, USA 34145, (239) 394.7653. I didn’t have any issues with them. But after checking out I asked the manager if I can have any compensation for six days when apartment was rather unlivable during the hurricane. And...

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7:25 pm EDT
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Eros Tours and Travel/Cheap Fare Guru - Airline ticket

I booked a bereavement airline ticket through Cheap Fare Guru online and didn't speak to anyone. The funeral was on the 8th of October in Indianapolis. The ticket price was $721.20 which was fine. I received my credit card statement and was charged an extra $87.20 from Eros Tours and Travel as well as $14.00 for travel insurance that I never agreed to...

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