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Tata Teleservices

Tata Teleservices review: Complaint 241

V
Author of the review
12:00 am EDT
Resolved
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Replied
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I am a user of the Tata Indicom USB Modem for the Laptop. I pu rchsed this item approxiametly 1 week ago and received already 2 bills. 5 days after the purchase my internet access was made off and I was told that I had to pay already a bill of 1700 Rupees. The plan that I chose was the 1500 Ruppes plan which they told me would give me unlimited internet access and 5 GB downloading. I took this and paid the bill. 2 days after the again activated my internet access I get now again a next bill to pay again 1047 Ruppes or my connection will again be made off.
I did not use my limit that I doont even have in 2 days.
Are you not ashamed of yourout tselves of cheatin people like this. I know many people complain about this. I will surely sue Tata indicom for this in court and many other people will surely do the same. This is not to take. You have to correct this immediately! What is this Tata Indicom Company only a ###ing bunnch of liars that cheat Indians of their money an d ignore it. This commpany will surely go down if it continues to cheat and ignore their costumers. You make the Indian country really look bad. Be ashamed of yourselves.

Jun 09, 2010 1:08 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear customer

Greetings from Tata Indicom!

We would like to inform you that our concerned team already visited your premises to resolve the issue. As confirmed from them, according to your request the termination proceedings are work in progress, our concerned team will contact you shortly.

Should you require any further assistance please mail us at customer.care@tatatel.co.in.

Regards
Customer Care
Tata Indicom
Jun 17, 2010 9:34 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer,

Greetings from Tata Indicom!

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your Tata Indicom connection details in your original complaint. We are unable to establish the contact at your provided contact number.

Please do write to us at customer.care@tatatel.co.in, with your account number along with the contact number.

We assure you that we are committed to resolving the issue to your satisfaction.

Thanks and Regards
Customer Care
Tata Indicom.
Jul 19, 2010 1:47 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer

Greetings from Tata Indicom!

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Jul 23, 2010 4:36 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer

Greetings from Tata Indicom!

As per your complaint, our team spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Oct 05, 2010 1:40 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Mr.Aravind

Greetings from Tata Indicom! Regret for the delay in responding to you.

We have confirmed from concerned department that the shifting has been done.

Hope, the issue has been resolved to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Dec 16, 2010 2:42 pm EST
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that we have registered your complaint vide docket number NTT0715977727 and we shall revert to you shortly.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Apr 16, 2011 5:49 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Customer,

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us. We earnestly request you to give us a chance to rectify our issues and serve you better.

We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in .

Thanks and Regards,
Customer Care,
Tata Indicom.
May 12, 2011 6:13 pm EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Mr. Amrit,

Greetings from Tata Indicom!

We would like to inform you that, we have verified your records and found your current usage has crossed the credit limit kindly clear the outstanding amount and stay connect with Tata Indicom services.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.
May 21, 2011 12:41 pm EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

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Dear Mr. Nithin,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, our concerned team tried to contact you but unable to establish the contact, however, we request you to provide your other alternate number to get in touch with you for doing needful.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.
May 30, 2011 6:26 pm EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Mr. Nithin,

Greetings from Tata Indicom!

We would like to inform you that, our concerned department spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.
Jun 01, 2011 7:44 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details, your e-mail Id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards,
Customer Care,
Tata Indicom.
Jul 26, 2011 2:16 pm EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Mr. Ahmed,

Greetings from Tata Indicom!

We would like to inform you that, our concerned department spoke to you and updated the resolution.

We would like to inform you that, Amount has been not creadited in account, hence, as per uasege correctly charged for music station on 18-Jul-2011, so refund not applicable.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.
Aug 20, 2011 10:30 am EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Mr. Babaji,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, as per your complaint our concern team verified all the records and found that no other services were added to your account.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.
Sep 29, 2011 4:34 pm EDT
Tata Teleservices customer support contacts
Address

A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, 400033, IN

File a complaint Write a review
Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, kindly visit and provide your payment receipts of installments in Tata Indicom Public Office or TVS/TVH to get your problem solved.

Further, for cancellation of your account, put a mail requesting for cancellation of your account to the below given mail id.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 .

Thanks and Regards,
Customer Care,
Tata Indicom.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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241 comments
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surbhi chopra
, IN
Sep 28, 2009 7:15 am EDT

i too agree,
facint similar kind of prob. caller tune has been activated automatically and money deducted. complained every where... but no use... m really frustated with tata

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kartikeya
, IN
Sep 01, 2009 8:18 am EDT

I am a user of the Tata Indicom USB Modem for the Laptop. I am facing problem with fixed metal USB part.i wish to get it replaced in time.USB connection gets out of connection even it gets slight vibration.my email id is kartikeya.kautilya@yahoo.com.my indicom no. is [protected]

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joginder singh
, IN
Jul 20, 2016 6:42 am EDT

my fone no [protected] walky model no340e all redey out of sarvice pls my phone change hand set or my phone diconnet joginder singh w z 95/1 varender nagar janak puri road n d 110058 my contect [protected]

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sukriti
, IN
Jul 08, 2009 3:39 am EDT

i TOTALLY agree..they are fraud and a strong complaint should be sent to the consumer court

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MALLIKARJUNA
, IN
May 28, 2009 3:35 am EDT

M/s. Tata Indico

Sir,
I inform u that few days before I prchased a CDMA 1X USB Modem of your company, with full of confidence that ur company will give me a more fast accessing speed. Your Sales Executive told me that it is fast (256KBPS). But now the problem is - Your modem gives me a very poor (10kbps) access speed. It is so unfortunate. Give me some advice by which I can access my net as first as possible.

Hope u will give me ur advice as soon as possible.

Thanking u.

N.Mallikarjuna .

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vishal sable
, SG
May 07, 2009 8:35 am EDT

i have purchased tata indicom plug and surf modem, when it is installed the laptop goes into the dump state and laptop going in blue screen with white letters of error on it and error as conflicting of drivers or bios update..

Please suggest what the problem is

Vishal sable

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arun
, IN
Jul 20, 2016 6:41 am EDT

I am not getting correct response from the authorised dealer of tata indicom in piler about the plug to surf usb modem. I asked them about the product in piler and they r telling me that there is no tata indicom office in piler . Here in piler there r no proper servicing to the customers.
We kindly request you to consider this complaint and take necessary action on them.

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Ramesh verma
, IN
Apr 12, 2009 3:57 am EDT

start the modem

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Karlapudi
, IN
Apr 10, 2009 2:30 am EDT

I have purchased a CDMA 1x USB MODEM...wherein i have taken an unlimited plan of 1200 but the thing is that i have been sent with a bill of 1300 and above for last 2 months...

Feel like slapping them really...
When they can't guide us in a proper way y should they advice all this kind of Bull-###...

When i went to find out about the billing system and all...they were really so least bothered to answer me...
The technical and Non-Technical staff really don't know anything...and the way they respond to the customers is really absurd...

I advice you to please be selective in going for any plans...

And plz do advice me what should i do...if the billing goes high here after...

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mairaj
, IN
Apr 03, 2009 5:28 am EDT

IN THE MORNING I RECHARG 350 VOUCHER BUT STILL I DONT RECEIVED THE BALANCE WHAT SHOULD I DO PLZ TELL ME ITS URGENT (TO MAKE A CALL) PLEASE REOLY AS SOON AS POSIBBLE

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arun
, IN
Apr 03, 2009 4:50 am EDT

hello sir,
what is process data downloding information

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rahul
, IN
Mar 31, 2009 9:00 pm EDT

sir,
i too bought the usb modem of tata indicom ...but very dissapponted by the speed please help

K
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karim56
, DZ
Mar 29, 2009 3:39 am EDT

tututuy

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dheeraj
, IN
Mar 27, 2009 10:40 pm EDT

its such a waste of time...dont go for tata indicom its bull ###...ratan ji is cheater

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Ritesh-Delhi
, IN
Mar 07, 2009 2:14 pm EST

------Tata Indicom broadband - worst services in the world-----

My wireless broadband connection was installed on 17th Feb 2009. AND I HAVE NOT BROWSED CONTINOUSLY FOR MORE THAN 20 MINS SINCE THEN. THERE IS A FREQUENT DISCONNECTTION PROBELM WITH MY CONNECTION. I logged complaint many times but there were no actions taken.

I paid Rs 2124/- to install the connection and now the worst part is that "My account" is showing Rs 1268/- amount as outstanding balance.

Bill was generated on 21st Feb 09. In just four days they charged me 1268/- amount again.

I AM TOTALLY FED UP WITH THE SERVICES OF THE TATA BROADBAND.

The worst services in the world.

S
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surya
, IN
Aug 04, 2016 5:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

the wireless broadband product is most inconvenient one

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surya
, IN
Aug 04, 2016 5:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

tata indicom wireless broadband is total failure .

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GOPI
, IN
Feb 24, 2009 1:49 am EST
Verified customer This comment was posted by a verified customer. Learn more

i have Tata Indicom CDMA 1X USB Modem, but i have lost my USB modem drivers. please send TATA Indicom 1X USB Modem Drivers to my email id is - gokavalasag@gmail.com

thanking you

R
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Raj
, IN
Jul 20, 2016 6:41 am EDT

hey man you got account...

but for me they took my money and went out...

R
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Raj
, IN
Jul 20, 2016 6:41 am EDT

don't go for that tataindicom ... i registered vsnl broad band about 1 week ago but i haven't get any call from vsnl.

i tried to call agent he is not even picking my call...bad service..

AWAY FROM VSNL/TATAINDICOM BROADBAND...

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Babu
, IN
Feb 10, 2009 2:04 am EST
Verified customer This comment was posted by a verified customer. Learn more

I was using tata indicom USB modem with internet connection for more than 2 years. It was moderate and manageable to connect my office network ( VPN) and run applications. Though there were few billing issues i compromised on the performance of the internet connection. As the days passed on, i heard of a new connection for corporate employees from TATA INDICOM in my company . When i enquired about the plan, they mentioned it is PLAN 800 applicable for coporate employees only . Also the plan has a unlimited internet ( download /upload) in it. So i decided to change my existing plan which was JUMBO 650 ( not really sure about the name) and got new coporate unlimited plan ( which is Rs.800) .

The bad day started from there on, yes ... the internet speed was completely nasty as i could not even work on basic internet stuffs ( like opening websites, emails etc. When i tried to connet to my office network through a VPN connection i found it was not even getting through the VPN authentication . I felt very bad on the performance and dailed to customer care. But the customer didnt understand the issue properly and they keep saying it is a normal speed for all customers.

The reason why i chose TATA INDICOM was, the stability ( it will not disconnect often ) and the speed though it's although moderate level.
But now, i should take my words back . Yes ... it has a very bad stability and very bad speed . Overall, i dont recommend to any of my friends to go for TATA INDICOM connection.

So, guys, please beware that BSNL is far better compared to these private internet service providers.

- Babu-

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satender pal
, IN
Feb 06, 2009 12:13 am EST

Dear sir, i have a TATA indicom CDMA 1x USB Modem card when i connect with my laptop there is a message appear usb device not recognized . what can i do

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joseph thomas
, IN
Jul 20, 2016 6:41 am EDT

last two months my landline phone is not working. I lodge a so may complaints to you customer service but not yet solved my problem.
You are therefore requested to kindly look into the matter and re-=instal at the earliest. telephone no. [protected]

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pramod
,
Dec 03, 2008 1:29 am EST

Dear team,

please provide softwear & driver

Best Regards
pramod

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JOYANTA KUMAR BASU
,
Dec 03, 2008 1:12 am EST

Dear Sirs,

Ref. :- My Land Line(WALKY) No. [protected]

Due to outstation for long time, I could not recharge min. amnt. i.e. 110/- but in comming is still going. Please note that the above line is lifetime-connection. So I like to know the following things : -
1) Can I recharge the minimum amount ?
2) Will outgoing be continued ?

Thanking,

Joyanta kumar Basu.

S
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Saurabh Jain
,
Nov 23, 2008 5:14 am EST

M/s. Tata Indicom

Sir,
I inform u that few days before I prchased a CDMA 1X USB Modem of your company, with full of confidence that ur company will give me a more fast accessing speed. Your Sales Executive told me that it is fast (256KBPS). But now the problem is - Your modem gives me a very poor access speed. It is so unfortunate. Give me some advice by which I can access my net as first as possible.

Hope u will give me ur advice as soon as possible.

Thanking u.

Saurabh Jain

Y
Y
yolanda bartley
,
Jul 20, 2016 6:41 am EDT

i agree with all of the previous users i just was wondering how someone could keep taking money out of my account w/o me giving them any info hopefully i will have my money refunded soon.if not i am going to get me a lawyer.

S
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sha
,
Oct 03, 2008 12:38 am EDT

i need driver for Tata Indicom CDMA 1x USB Modem. kindly tell me the soruce to download the same

S
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sudheer
,
Oct 01, 2008 12:21 pm EDT

have a tataindicom post paid mobile and i want to have a online bill, and cutomer care numbers for querys?

how can i have it.

L
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lakshman
,
Sep 29, 2008 11:20 am EDT

Same Problem
My connection also very very slow yar
what'lli do
just say something

S
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Shyam Raikar
,
Sep 22, 2008 7:38 am EDT

Dear Sir,
I bought Go Data Sim ( Tata Indicom ) for accessing internet but while connecting net getting following error - MIN out of range.

What can I do, pl rectify my problem.

I reffered troubleshoot manual given that - Enter Valid MIN.
but How?

A
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abdulla kv
,
Sep 22, 2008 4:51 am EDT

deteal bill plz 3 mounth

S
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shavez Khan
,
Sep 21, 2008 12:55 am EDT

I have a USb connection# [protected].

I have problem with speed.

Please advise tools for fastest speed.

Thanks
Shavez

M
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mahesh
,
Jul 20, 2016 6:42 am EDT

Harassing calls

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Nit picker from KT
, AE
Jul 20, 2016 6:41 am EDT

Tata Indicom Broadband internet service and support is really bad – Don’t buy !

In past 3 months my net service worked for just 30 days. The mails sent to tata indicom customer care team were not responded to for week at a time. Their nodal officer is gutless freak who says that no matter if service was not there.. I will be charged.
Its in their policy – No Refund!

I have exchanged some 200 mails and the copy paste working is inhuman. The response I get from them is way off the mark. They have ###s working in their team who have been assigned incentive to harass customers .

They don’t understand the word refund or disconnect! Their server shows me logged in even when their line is not connected!Isn’t that hilarious? I mean, if I can get net without their line, why the hell will I need to pay them?

Their engineers are great ! They have been ringing my door ball at 6:30 in the evening!
I don’t know what they do the whole day ! They close the service calls at their end and tata indicom seems to be helpless. I keep filing complaints and they either ignore them or close the calls without even checking up!

As a customer you will be required to coordinate between the customer service and engineer yourself, and damn, you won’t get paid for it either .
I was denied refund or disconnection! My fault – I asked the damn service to be removed as it was not working for 2 weeks and there was no response from their team !

Just imagine – Tata indicom charging all its customers on daily basis, even when they do not provide services . Isn’t it shocking! A policy that states that there will be no refund! Even when there is no service?
They play around to show usage on customer account to justify the charges! Damn, my system was not even switched on for a whole week!

After wasting many a hours sending mails and trying to show them some reason, I have finally stopped . I just want you to avoid such a service company and place your hard earned money elsewhere ! With Tata indicom you will only suffer nd get cheated . Tata indicom is a fraud company . Avoid it at all cost !

If you want to know more views – please check the links below :

http://www.indiabroadband.net/tata-indicom-broadband/1100-poor-service-tata-indicom-broadband.html
http://www.indiabroadband.net/tata-indicom-broadband/1098-poor-service-tata-indicom-broadband.html
http://www.consumercomplaints.in/complaints/tata-indicom-broadband-c64920.html
http://searchfornirvana.blogspot.com/2007/05/poor-service-from-tata-indicom.html
http://blog.taragana.com/index.php/archive/tata-indicom-broadband-connection-review/
http://blog.sandipb.net/2005/08/01/pathetic-tata-indicom-broadband-service-in-delhi/
http://mybiggestcomplaint.com/tata-indicom-broadband-internet-connection-very-bad-quality/958/

You can find endless list if you just type tata indicom service on google .
All said and done – I just want to warn you – Please don’t go for tata indicom internet broadband services. It’s pathetic.

Regards,
Yours Sincerely!

T
T
Terri Looney
,
Jul 20, 2016 6:41 am EDT

I would like for your company to stop getting money out of my checking account! I no longer need your protection! If there are any questions; you can call me today-Thursday, Sept. 11th- any time is fine! My new phone number is [protected] or my email address is looney.terri@yahoo.com!
Sincerely,
Thank You,
Terri L. Looney

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v.ramachandran
,
Sep 09, 2008 12:19 pm EDT

Dear Sir,

This is to bring to your kind notice that I had land line No.[protected] at Salem and I surrendered the instrument at Salem on 10.05.08. I was informed that I will get the refund of Rs.500/- within 50 days. So far 120 elapsed. I visited your Salem five roads office 3 times and they promised that the problem will be solved. But to my surprise they have sent your executive to my Salem own house, where I have rented the house, and demanded that I owe my phone bill for Rs.500/- and above and collected my mobile number and contacted me over phone and asked for payment of the outstanding bill.
Where from hell you are charging bill for the phone which was already surrendered.
Is there any logic. Or is it applicable only for Tata indicom.
Even today I talked and informed the details over 121 and I was told that I have to pay my bill for June and July.
I have already told that if I do not get my cheque for Rs.500/- tomorrow, I will not hesitate to approach consumer court and will also publish articles against your company on leading newspapers.
Thanking you and awaiting your reply and response in settling the matter as aforesaid.
With regards,
V.RAMACHANDRAN.
MOB: [protected]
044 [protected]
09.09.2008.

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Ashok
,
Jul 20, 2016 6:41 am EDT

The customer care are extremely rude. All they say is that the problem will be resolved but no one turns up.

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mohan
,
Aug 12, 2008 8:24 pm EDT

dear sir.

I bought go DATA sim for accesing Internet but while connecting net getting following errori.e WIN out of range. what can I do please rectify my problem.
I refferd trouble shoot manual given that enter valid win.but Iam not able to enter.where I can enter this while installation.

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Naresh
,
Aug 11, 2008 2:02 am EDT

We are giving complaint to customer for sendig the bill amount of number (040-[protected]) but they are not sendin. We recieved bill amount of some Eight hundred change and we paid it. But then also they are not providing the net & phone connection. There is not prefect service from these people.

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