I had booked for a tataindicom broadband connection. I had got in touch with the sales person and he visited my residence, as per procedure and collected all the necessary documents and i paid him 500/- as cash, 50/- as his charge! Well i was promised the connection in 2 days, but its already 15 days now and still i have no clue whats the status of my connection. Well the sales guy whom i had contacted doesn't pick my call. I called up customer care to check about it, but they asked for application number. I stated the application no which was mentioned on the form, but they said its invalid and they cant help!
Well my question Is TataI ndicom is aware about these sales guys, as that guy had a ID of the Co? If so how can they say that they are responsible?
Well i have submitted documents also, i am not sure whom to approach! But i would request others please don't trust the sales guys, they are more or less cheaters! Please be careful before submitting your documents. Don't pay the deposit until and unless u get the connection!
The complaint has been investigated and resolved to the customer's satisfaction.