Taco Bell review: Food bean instead of beef

Every time I order food I always order it beans instead of beef. They almost always make it with beef. Last time I went to Taco Bell my bean burrito had a little beef in it. I order a 5 layer burrito with beans instead of beef and the burrito had beef juice on the outside. It looked like they dipped my burrito into beef. When I call the store they never pick up the phone.