Golden Corral
reviews & complaints

Javier is a terrible mgr. Got $30 in to-go. He was offended because i asked him to deduct the container weight. He said, "it doesn't matter to most people". Of course, he could not answer my question on 'what is the policy". This is my favorite place for to-go (at least twice a week). Container weight has always been deducted and initiated by the cashier. The tall thin mgr was great at this location. Javier is unable to fill his shoes. Javier was rushing to charge the next customer & my cc was still in the reader. Javier handed me my card and never said thank you. The cashier after trying to give my bag to javier's customer and realized it was mine, he like his mgr never said thank you. The bar was a mess. Kids everywhere without an adult. If they chose not to make major improvements, i will take my business elsewhere. The tall thin mgr took the atmosphere with him.

I was waited on by a very rude server at the GC on Memorial Park Rd #2661.

After the manager (Tami) agreed by phone to send me a gift card to make up for a horrible experience, she never did. Subsequently, I tried reaching her by phone, only to have the cashier (Mary) who answered the phone lie to me continuously, telling me the manager stepped out, there is no manager here, Tami is not working today... She would then put the phone on machine, which this GC often does. I am trying to reach corporate, and/or the district manager to let them know what a horrible experience I had, and continue to have at this location.

Will no go back cold food several trays were empty pizza for the kids was empty for over a hour... Did not have hot tea? Wanted to heat up cold tea but said they did not have a microwave? They would boil in a pan? What

The floor was a mess tables were sticky no thanks any chance on a refund $45?

The jordan's

The date was 3/17/2022 5pm location was florence ky

Could not read info on receipt need ink on register tape #at top was 10887 florence ky

we were there today,and our waitress never came to our table till about 20 min after we sat down so we did not have anything to drink yet,then we waited for her to come again to clean tables and ask for another drink which she never did,,so as we were leaving i went up to ask for a refund on the drink,the lady told me no,that i should of came to her to ask for a drink,i said so i should of done her job? i am disabled,and hard to go up to get my food,i said i was not aware i had to do the waitress job to go find her to ask to clear my table and to get a drink,,but there were 3 men sitting close by she had no problem going to get them there drink refills,,,yes i would like a refund,,,please email me at morningdovejlk2yahoo.com we were at 5730 opportunity dr toledo ohio

I was on Friday October 1st on my husband birthday no food on the bar very nasty had to wait on silverware to be brought to the table the bathrooms was nasty and I just want my $67.94 back because it was not as what I thought it would be for his birthday I think I would never go back to that facility because of the way it was presented to me for my first time being there

We visited the Hermitage Tn facility for the first time in a whole year. Sunday dinner which was a nightmare. The place was packed and tables were trashed with piled up dishes. Either they were low on help or just don't care but we had trouble finding a clean table to sit down. Finally we found one in back but so many people we felt unsafe. Some employee's not wearing mask and not many customers wearing mask or using the plastic gloves. No instructions given when we were waited on like other buffets we had visited.
The rugs were dirty too. Spilled ice etc... looking not cleaned professionally for some time. Employees were bumping into chairs with carts full of dirty plates.
I really wanted to leave but my husband was starving so we had already paid and stayed. Most unappetizing atmosphere I can remember in a eating place ever.
I felt the need to say something to correct the mismanagement or problem since Golden Corral has always been one of our favorite place to eat. We try to find when traveling since offers variety. I will say the food tasted good even though things were a mess! I just did not enjoy myself and was feeling unsafe the whole time. Please look into this so that the place will not be closed down by health department.
Thanks, Mrs. Frazier
April 19, 2021

After posting my previous complaint( regarding my previous experience on march 1 2020 7:30pm at london kentucky location), I was contacted by golden corral customer service.
They had left a message and I just called today to follow up with them and explain my complaint.
To make a long story short, I was being as nice as I can be with them, very cordial and kind, and I was greeted with the rudest customer service I have EVER experienced in my life! They were throwing ethnic slurs, suggesting I should have handled the situation by physically hurting those around me. On top of that, they insulted my family (I had explained that I was visiting an elderly relative near this location who was in a nursing facility where some residents had signs of corona)!

I shouldn't be treated this way after being a faithful customer to your business for YEARS!
-Jerry