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Golden Corral
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Golden Corral
reviews & complaints

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288 complaints
13 resolved 275 unresolved
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A
5:48 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

How are you all doing? I am fine. I just wanted to make a complaint against an employee who I believe still works at the Golden Corral restaurant at 7291 Davidson Pkwy N Stockbridge, GA 30281. This is what happened. I asked a cook who was working behind the Stainless steel Single Oven that you all normally position behind the stainless steel worktable if I...

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T
4:14 pm

Golden Corral - Service / procedures

Javier is a terrible mgr. Got $30 in to-go. He was offended because i asked him to deduct the container weight. He said, "it doesn't matter to most people". Of course, he could not answer my question on 'what is the policy". This is my favorite place for to-go (at least twice a week). Container weight has always been deducted and initiated by the cashier. The tall thin mgr was great at this location. Javier is unable to fill his shoes. Javier was rushing to charge the next customer & my cc was still in the reader. Javier handed me my card and never said thank you. The cashier after trying to give my bag to javier's customer and realized it was mine, he like his mgr never said thank you. The bar was a mess. Kids everywhere without an adult. If they chose not to make major improvements, i will take my business elsewhere. The tall thin mgr took the atmosphere with him.

Desired outcome: LET CUSTOMER KNOW IF THEY ARE PAYING FOR CONTAINER WEIGHT OR NOT. DO IT THE SAME WAY EVERY TIME. SHOULD BE EASY ENOUGH.

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J
11:53 am
Verified customer This complaint was posted by a verified customer. Learn more

Golden Corral - Very Poor Management and Customer Sewrvice

I was waited on by a very rude server at the GC on Memorial Park Rd #2661.

After the manager (Tami) agreed by phone to send me a gift card to make up for a horrible experience, she never did. Subsequently, I tried reaching her by phone, only to have the cashier (Mary) who answered the phone lie to me continuously, telling me the manager stepped out, there is no manager here, Tami is not working today... She would then put the phone on machine, which this GC often does. I am trying to reach corporate, and/or the district manager to let them know what a horrible experience I had, and continue to have at this location.

Desired outcome: The gift card which was promised to me, which was obviously never sent.

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ADVERTISIMENT
T
9:12 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My friend and I are at your restaurant; in Spokane, Wa on Saturday April 2,2022 at 2:09p.m. We really enjoyed our meals. I therefore dec to take the survey; but it shut me out. Assuming that I was not over the age of 18yrs. of age. I assure you I am over 50yrs. of age. Why would GOLDEN CORRAL do this? I was going to give you great accolades but I don't know how I can now!

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R
4:32 pm

Golden Corral - Food on the buffet was not hot and needed cleaning!!

Will no go back cold food several trays were empty pizza for the kids was empty for over a hour... Did not have hot tea? Wanted to heat up cold tea but said they did not have a microwave? They would boil in a pan? What

The floor was a mess tables were sticky no thanks any chance on a refund $45?

The jordan's

The date was 3/17/2022 5pm location was florence ky

Could not read info on receipt need ink on register tape #at top was 10887 florence ky

Desired outcome: like to have a refund or gift card we could go to a different location ???

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S
11:51 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went into the restaurant with my daughter on Saturday evening, 3/12. Although she and I have been on the weekend many times, the price was much higher than I have ever paid. In fact, the price is different almost every time that I go with my daughter. This is very sketchy. It should be the same price every time that I go for dinner. I go enough to know...

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

3/16/22 4:04pm Had to wait to get seated... Asked for hot tea, they said they did not have hot tea... We then asked for decaf coffee... We're out of decaf! Strike 2 then went to the buffet only to find items we liked the serving trays were empty fried chicken, onion rings... Mac and cheese was not hot, so we decided on a baked potato were almost cold...

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J
11:00 am

Golden Corral - the way i was treated

we were there today,and our waitress never came to our table till about 20 min after we sat down so we did not have anything to drink yet,then we waited for her to come again to clean tables and ask for another drink which she never did,,so as we were leaving i went up to ask for a refund on the drink,the lady told me no,that i should of came to her to ask for a drink,i said so i should of done her job? i am disabled,and hard to go up to get my food,i said i was not aware i had to do the waitress job to go find her to ask to clear my table and to get a drink,,but there were 3 men sitting close by she had no problem going to get them there drink refills,,,yes i would like a refund,,,please email me at morningdovejlk2yahoo.com we were at 5730 opportunity dr toledo ohio

Desired outcome: refund

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L
1:10 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On January 6, my husband and I ate at the 2536 Aberdeen MD restaurant. I noticed an AD in the table in bold $10 bonus when we buy $50 card. I asked my husband to get one. He said that the offer has expired, and they cannot refund the $50. I talked to the manager, Brenda to honor the ad in the table if they cannot refund the money. She defensively said no...

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ADVERTISIMENT
C
11:50 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On nov.30th I went to the restraunt, & was greeted by a cashier (very nice) asking to speak to someone about having several people over on dec.4th for my special needs daughters birthday. So she went to get a manager named chad! As I was waiting about a minute, he comes.. He says who's here to see me!?!?! And I say hi I am.. And he says "what do you...

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G
10:34 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm Robert Hunter, On Wednesday December 1st around 4:50 to 5:00 pm, My wife and I and our 3 kids decide to eat at you Golden Corral Killeen TX location. As we paid, we made our way to our seats, I decided to use the restroom as I walked in my nose started to burn the restroom was full of weed smoke. I went up to a young white gentleman behind the counter...

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K
2:01 pm

Golden Corral - Service was very bad

I was on Friday October 1st on my husband birthday no food on the bar very nasty had to wait on silverware to be brought to the table the bathrooms was nasty and I just want my $67.94 back because it was not as what I thought it would be for his birthday I think I would never go back to that facility because of the way it was presented to me for my first time being there

Desired outcome: My money back

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R
3:06 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Check on everything make sure everything is working fine at this site have some people look into the worksite Urgently Needs to be looked at something feels very off to me and I am a worker over their I want the best for that place but I feel like some thorough investigating needs to happen and all of the employees asked if they are happy or not at the worksite something really needs to change over here

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H
12:53 pm
Verified customer This complaint was posted by a verified customer. Learn more

Golden Corral - Dirty and not following the pandemic eating place rules

We visited the Hermitage Tn facility for the first time in a whole year. Sunday dinner which was a nightmare. The place was packed and tables were trashed with piled up dishes. Either they were low on help or just don't care but we had trouble finding a clean table to sit down. Finally we found one in back but so many people we felt unsafe. Some employee's not wearing mask and not many customers wearing mask or using the plastic gloves. No instructions given when we were waited on like other buffets we had visited.
The rugs were dirty too. Spilled ice etc... looking not cleaned professionally for some time. Employees were bumping into chairs with carts full of dirty plates.
I really wanted to leave but my husband was starving so we had already paid and stayed. Most unappetizing atmosphere I can remember in a eating place ever.
I felt the need to say something to correct the mismanagement or problem since Golden Corral has always been one of our favorite place to eat. We try to find when traveling since offers variety. I will say the food tasted good even though things were a mess! I just did not enjoy myself and was feeling unsafe the whole time. Please look into this so that the place will not be closed down by health department.
Thanks, Mrs. Frazier
April 19, 2021

Desired outcome: Inspection and correction

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ADVERTISIMENT
J
7:48 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to my Golden Corral on Sunday 4/18/2021. I treated my grandma and father-in-law, it was me & my hubby and them. I was charged 78.36!!! Even if they didn't give me the senior discount it still didn't add up right! I honestly don't even know what I was charged for but with all the ruckus going on I wouldn't be surprised if they made a mistake...

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J
9:42 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed a Easter Dinner order on the 29th of March after receiving a email advertising it. I am 67 yrs old and was pleased to do that. With me having company coming in that day. But REGRETFULLY, I received a phone call around 11:00 on Easter morning, she said they had to cancel my order, sorry then hung up.! No explanation, no offering to do something else...

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H
8:29 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We went to your location listed on this form and paid for the dinner menu. We got steak first and the steak was full of fat and grissle as well as burned all around the edges! The young mexican girl cooking should be sweeping instead of cooking! We had to discard the steak as it was not edible! This is an ongoing problem at this location and we will not...

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A
11:38 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 10/10/2020, I went to Golden Corral in Elyria Ohio. I received a bogo coupon when we walked in the register was backed up with people waiting for a table also the line waiting for food was backed up from the buffet to the back of the restaurant, I don't want to hear the lame excuse of Covid if you are going to open and take my money then run your...

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F
11:29 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

07/18/2020 We have been loyal customer to this restaurant since it opened. But on this date, we had a bad experience, with the food service. with the new cooks in this location, some one is going to wind up in the Hospital. My steak was not only burned, but very salty, some food dint look safe to eat, the cook used his glove to wipe out my plate while he...

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J
6:14 pm
Verified customer This complaint was posted by a verified customer. Learn more

Golden Corral - Rude Customer Service

After posting my previous complaint( regarding my previous experience on march 1 2020 7:30pm at london kentucky location), I was contacted by golden corral customer service.
They had left a message and I just called today to follow up with them and explain my complaint.
To make a long story short, I was being as nice as I can be with them, very cordial and kind, and I was greeted with the rudest customer service I have EVER experienced in my life! They were throwing ethnic slurs, suggesting I should have handled the situation by physically hurting those around me. On top of that, they insulted my family (I had explained that I was visiting an elderly relative near this location who was in a nursing facility where some residents had signs of corona)!

I shouldn't be treated this way after being a faithful customer to your business for YEARS!
-Jerry

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Update by Jerry Wattkins
Mar 18, 2020 11:23 am

Please get back to me on my email: [email protected]
thank you!

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Golden Corral contacts

Phone number

+1 919 782 4880
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