Son fired for refusing to serve food where maggots where located
My son was fired tonight for refusing to serve maggots that were in the food area. Two other employees were fired the night before for refusing to serve as well. My son even offered to clean or do anything else at the store but serve the food. He was told by the manager on shift to clock out and he was fired. I believe the manager’s name is Christian.
Read full complaintService/employee
I went through the drive thru last night around 8:45pm with my wife. I ordered about 15 items and 7 of them were missing. We park I go back into the restaurant and I begin explaining to the young gentleman at the counter what I'm missing. Thats when all hell breaks loose with the guy making the tacos. comes at me yelling he's going kick my fat [censored], he doe...
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The Taco Bell on 2000 Coulter # 032695 the employees are very loud yelling and very rude. There is one female at the drive up that is extremely loud and rude talking crap on everyone in the drive up. This loud talking is heard through out the lobby. The doors were locked when we got there to pick up our food. The guy at the counter was rushing everyone to...
Read full complaintForeign object in burrito
On 5/20/2023 @ 10:36 am, my son and I stopped at TB #031921. Ordered 2 GrCk Burritos order #374031 We used the drive thru, received order and went home to eat. My son had eaten the 1st burrito and half way thru the second he yelled to me. On the TB liner paper was a piece of clear plastic wrapping material about the size of a half dollar bill. He had had...
Read full complaintMexican pizza, gordita crunch wraps x4 , nacho supreme, grilled stuffed burrito, raspberry drink
After receiving our order and getting home and eating everything the following morning bolth myself and my friend got violently ill. Explosive diarrhea uncontrollable bowl movements vomiting cramping fever headache. It's as if we got food poisoning. It has been 3 days since we are and I am just now able to move up and out of bed. This is absurd and in...
Read full complaintPete Davidson commercials!!!
Ill never eat taco bell again till you get that idiot pete davidson off your commercials! Hes an idiot, and he made fun of dan krenshaw a combat vetran in congress that has a patch over his eye he lost! Did all you marketing exects know that? Im surprised that idiot is still doing commercials for taco bell, everyone is outraged watch your number fall! Taco bell sucks! What makes taco bell think pete stupid [censored] ugly davidson gonna make anyone buy taco bell?….. Your just as ignorant! Just seen that muther [censored]er again as I was typing! Duriing baseball game - breakfast you idiots. Someone should have been fired for that idea!, no more too exp. Bell for me, have no clue how to make a commercial!
Desired outcome: RID THE COMMERCIALS, FIRE WHOEVER IDEA THAT WAS ? [censored]
Supreme steak soft taco
I ordered two supreme steak tacos. They were both rolled up like taquitos. Both cold. Neither of them had sour cream or tomatoes, and one of the tacos had the ingredients halfway out of the soft shell into the wrapper. Just terrible steak, old cheese, and lettuce. The steak was tough and the chunks were too big. This location is always terrible, and I vowed not to return, but I decided to give it one last try because I was craving T Bell, and I didn't want to go out of my way. I have never sent a complaint before, but I'm sick of this. I will certainly not return to this location, regardless of my cravings. University Ave, Green Bay Taco Bell just lost a customer for good. Not that they give a damn.
Desired outcome: I would like to see an overhaul in staffing and management, since everyone they hire seems to be incompetent. But since I'll settle for my money back.
Staff and service.
Taco Bell in Pratt Kansas is a complete joke. The staff is always rude and doesn't care about their customers at all. I know this first hand not only as a customer but I was also about to work there. This was until I found out that half of the staff was either sex offenders or had a very nasty background. Two male employees that are over 25 yrs of age...
Read full complaint and 2 commentsFood
All thr food was made sloppy all taco shells were soggy, my grill cheese burrito had beans in it when website claims theres no beans. Food was cold. My order was 2 dorito loco mexican pizza, grilled cheese burrito and fiesta potatoes. Took over 10 mins in drive thru to recieve our stuff only to go home and throw it all away. Laurie Tummins [protected] [protected]@gmail.com
Read full complaintFood
I just came through the drive thru 15 Major James Clark Gordon Dr Chickamauga, GA [protected] the time was 12:40pm they were getting ready to close but I do not care THERE IS NO DAMN EXCUSE FOR WHAT THEY DONE! First the app is GARBAGE! It’s pointless and a waste of your customers time. After spending 20+ mins on the app just for it to then say...
Read full complaintCustomer Service
I walked into the establishment off 20 in Forest Hill because the drive through was blocked off because of a delivery being made; as soon as I came in and was standing at the register at 1104am, I was immediately asked to put in my order at the self service station and I asked the lady if I had to. She gave me an attitude right off the bat saying, "yes, you do" and I told her, "No, I'm good, thanks", she then says, "alright, you have a great day", in a sarcastic way. The gentlemen at the kiosk mentioned to me as I was walking away, "can you believe that", the lady must have told him the same thing and it was a massive inconvenience.
Desired outcome: No compensation needed; just wanted to inform you about the lack of customer service I had.
Mobile app and Pendleton Oregon store
At about 11:30 am on 04/01/2023 I tried to order with the mobile app. The app said "Check in at drive-thru speaker at 2001 SW Court Place Pendleton Oregon".
I did so. I was told they couldn't find my order. THEY WOULD NOT let me do an order from the drive-thru. The told me to leave. I am sure they had a big laugh about it after. I went away embarrassed, hungry and angry. You have a very rude staff. At least they show an old man how to use your Mobil app.
Desired outcome: I would like contacted and told why I was treated this way.
They don’t want my business
I went inside the Taco Bell on Schrock Road to place a to go order for myself and my family. There were people inside eating. There were workers on the drive through. There was one customer in front of me. Soon more people lined up behind me to order. We just continued to wait. No one ever acknowledged the people waiting inside the restaurant. We watched cars pull up, order, get food , leave, and we continued to be ignored. The person in front of me left. I waited a bit longer, but the workers seemed only concerned with the drive through line so I left to try a Taco Bell a little further from my home.
Desired outcome: It was very disrespectful to not even acknowledge any of us. Or simply say we’ll be with you in a moment.
Marketing loses. Laziness. Ignorance
Revenue loss. Will not deliver to city next to it!
Fuhgeddaboudit. It is 15 minutes out of your way to deliver to 14,000+ customers. YOU LOSE!
You have no idea the $ you are losing. Your local management is lazy!
I have offered a marketing revamp that will cost Taco Bell nothing except an increase in your net worth.
Dean Faucher
HC 1 Box 5407
Keaau, HI 96749
[protected]@gmail.com
[protected]
Desired outcome: Deliver using local drivers/vendors like the other restaurants are already taking advantage of.
I'm complaining about general manager Serina Nores located in Littlefield, Tx
Littlefield has been thrilled to have a new food chain added to our small community. The downside of this is the management team that runs the place. Taco Bell had been open not 6 months and has already had a large turnover. My biggest disappointment is the General Manager Serena. For one she is very unprofessional and shows no work ethic with customers and...
Read full complaint and 1 commentHostile work environment and bullying/ada
I'm a employee at a Taco Bell franchise, and since November 2022 I have been harassed, bullied, threatened and intimidated by my manager. She has literally got in my face yelling and screaming Over and over again, speaks about me in a unprofessional way in Spanish to my co workers, singles me out and makes fun of me because I need extra help due to my disability. I brought this to HR after she was seen on camera getting close to my face and screaming and yelling, making me feel unsafe and because its a small franchise, HR knows her and all other parties Involved and didn't do anything about it. I had hours and wages lost due to me needing to switch my schedule because I feel unsafe around her and then yesterday, I said something about how messy the restaurant was and another shift leader thought I was talking to him and he said something in a loud tone to me about "Stop complaining and change your attitude!" But part of my disability is need for clean and organized work areas. I was not being out of control at all and she overheard him yell at me and she came straight Over and instead of asking what situation was, she immediately got in my face 3 times and told me to "calm down" when I said " I'm not doing anything, and you don't have a right to be in my face, she got closer and 2 different employee, one another manager, had to tell her to back up away from me 2 times! She has been extremely aggressive and out right mean since I told HR about the past situations. Now I'm afraid I will get fired because they always dismiss me and they ignore all the mistakes and mistreatment she has for employees and customers. She literally yells at customers, argues with customers and employees in front of customers. I'm going to sue for hostile work environment and my rights under ADA rules if I don't get action and follow through with this. Who can I call? Corporate told me they can't help because I'm not Corporate employee, but the contact I was told to call is also close to the HR lady, my bosses and if HR won't intervene, why would they help? Who do I call? Because I'm not going to be bullied and put in fear every day I work.
Desired outcome: Her termination from my work, my hours back and money for lost wages and pain and suffering the continued, non stop threatening, bullying and hostility I've encountered since November 2022.
My order
I spent time deciding to purchase the crunch wrap supreme combo, which was horrible. Just mostly bread, too sloppy to eat and disgusting in taste. I asked for guacamole, and they put it on the side, but unfortunately there is no way to unwrap a crunch wrap supreme without losing most of what is inside. Add that I ordered an ice coffee, and it was warm, not ice coffee and I wasn't informed that the Cinnabon ice coffee is highly artificially flavored sugar. I had already started on my way home but as soon as I saw another Taco bell, I pulled into the drive through so that at least I could salvage the ice coffee and exchange it. The guy in Edgewood (pa) refused to swap it out, stating that since I was honest (God forbid, and already admitted I purchased the ice coffee at a different Taco Bell) he flat out refused to help me in any way whatsoever. So, more time and gas money wasted. Now, I'm on hold for over 1/2 hour,. wtf?
Desired outcome: Replace the whole thing and keep in mind how frustrating this is. Both time, money and gas wasted on an inedible 'meal'. ugh
Service/management
So the manager at Taco Bell in Whiteland Indiana on RT 31 is disgusting. I have screen shots of how the store was opened and left by the manager named Lexi. She is overly rude to her customers as well and greets them unprofessionally.
Carissa the opening manager is favored by George who is the city leader and she doesn’t care about her employees. One of her employees just lost her dad weeks ago and the woman now has to pay all the bills while the manager cuts her hours because she doesn’t like her! She also has been seen back in the office just sitting there while there was only one employee on the line. How fair is that? Explain to me why this keeps going on?
There have been numerous complaints about this Taco Bell but nothing gets done. People of Whiteland often times do not like going there because of how the managers treat their customers and employees. They need a new management team! Including George who just lets everyone get by with everything. Carissa and Lexi are the problem.
Oh and two months ago George and Carissa were told about the outdated food permit! Two years old!
Desired outcome: Fire, Lexi and Carissa.
Manager attitude
I went into Taco Bell on Main Street in Freeland I went up to the counter . The employee stated the manager said I had to use kiosk . I asked the employee to please take my order. His response was I’m sorry my manager said you have to use the kiosk. He was showing me how to use it. I left without any food. I decided not to go into that establishment any more. And as far as I am concerned I won’t eat there again or any other one. If this how you treat paying customers I will no longer be one. My question is will she tell drive thru costumers to walk inside and use the kiosk. That manager has no business in her spot. The kiosk is there for the customer to use if they please. Not to be forced to use it!
Desired outcome: I would like a response.
Racist
To whom it may concern, I am writing to express my utmost dissatisfaction with the experience I had at your store located at 50 Massachusetts Ave NE Washington, DC 20002 on 02/20/2023 between the hours of 6PM and 7PM. I had an order via Door Dash pickup and asked the cashier if I could be provided with a drink carrier and some tape to secure the drink...
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