Taco Bell reviews and complaints 1
View all 2478 complaintsTaco Bell - Worker stoned on duty committing fraud
Location is reunion - 15450 E 104th Avenue, commerce city, Colorado. Store has routinely been closed early, out of food or puts wrong thing in bag for months
Today worker (20s Hispanic female) was clearly stoned off her rocker. Couldn't communicate at board clearly. First choice of $5 nacho box was "what size do you want?" When I said "the one in the box with a drink" she faded away and couldn't be heard. When I said "hello" I softly heard "no boxes, we dont have that". Ordered $5 crunchwrap deal from the ad center of board & she seemed confused that it came with a drink. No total was offered, when card declined I pulled cash & asked for amount. Reply was $8.96. Umm $8 isn't $5 plus tax? Well I put you in for the combo, there's no discount. We don't have that... but apparently you do at $9? You realize that's fraud? Umm. I dont know, we dont have that. When I asked for managers number she laughs, we dont have that. At that point I drove away & called corporate complaints that too 10 minutes to pick up.
Desired outcome: Store needs not just new staff (would be 4th since opening in Fall 2020, it needs a new owner.
            
We have received your comment. Thank you!