Taco Bell

I ordered a meal wothout sour cream and doubled checked with them that they got it and they treated me like I was dumb and couldn't read the screen and said yes I got it. But come to find out when I got home that they had sour cream. I always get it without and even though I always ask again, they seem to still put it on about half the time

My friend and I ordered two burrito supremes.
Paid $4 a piece for each.
I noticed when she pulled them out of the bag that they were small.
The worst part is that they tasted horrible.
We had already left taco bell on Bechtle Ave. in Springfield, Ohio.
I asked her if she liked hers.
She said, "It was the worst burrito supreme she ever had."
I told her, "Me too.'
There were no beans, very little cheese, no sour cream, or onions. Some type of crappy tasting sauce. Ect.
I've been getting bean burritos and burrito supremes for years.
We were very hungry and we both threw half away and went to another restaurant.
I called and the girl said,"Sorry" then after a moment offered us two more.
How do we know if they wouldn't spit in them or just give us the same crappy food?
We lived too far away to want to drive back to Bechtle Ave for another.
I still have the half that I didn't eat in my trash bag.