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Super 8 Worldwide Customer Service

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Complaints482
Pending0
Resolved3

Super 8 Worldwide, Inc.

22 Sylvan Way
Parsippany
New Jersey
United States - 07054

Customer Support Phone Numbers

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Super 8 Worldwide Complaints & Reviews

Super 8 Worldwide / the place being nasty

Qu
Jul 15, 2019

I booked in advance room is disgusting one washcloth that looked dirty roaches running along side of wall paid over 200.00 for my stay could've slept on a corner would've been cleaner and cheaper. Room 121 Faith lentz 605 630 9679. Will not recommend this place to anyone as matter of fact will...

Super 8 Worldwide / injury

Li
Jul 12, 2019

I informed the front desk about an injury I had while staying in room 204 at above address. They said the manager would call me. This was 2 weeks ago. The injury happened July 2nd around 9 pm. I called Super 8 today July 12th and asked for there insurance information since the manager...

Super 8 Worldwide / super 8 in bloomington il

Se
Jul 03, 2019

First the building stinks so bad it burns your throat when your in the halls. And now it's raining in our room. We are on top floor. Asked for a new room and he said I would have to wait until 10am to talk to someone about it. So we slept in a raining room. Not acceptable my stuff got wet...

Super8 / customer service, motel quality

Ra
Jul 01, 2019

This is no doubt the worst hotel I ever lived at. The receptionist looked like he did not want to work there and absolutely did not smile or direct us to where we should go at all. We had to ask and he seemed annoyed that we asked. I booked non-smoking and the guy gave us a smoking room. We...

Super 8 Motels Kamloops / bed bugs and unprofessional front desk agents

Jo
Jun 30, 2019

On June 27, 2019 my wife, daughter and myself checked ino the Super 8 motel in Kamloops BC Canada (visit was prebooked and paid for by reservations.com) I chose this motel because we have used it many times in the past. On this particular occassion however, it was a complete disaster...

Super 8 Worldwide / unethical behavior / wyndham platinum member

Pa
Jun 29, 2019

Super 8 by Wyndham Eureka Springs 3010 E Van Buren, Eureka Springs, AR US (479) 253‑5040 Confirmation Number: 87080EC008909 JUN 13 THU 2019 JUN 14 FRI 2019 Upon my arrival I asked the desk clerk (male with pony tail) if he could give me a room, any room, with outside entrance because I had...

Super 8/Wyndham / customer service

No
Jun 27, 2019

I had been a guest at this location since May 16, 2019. I signed on as an extended stay guest. I ending up paying $406 per week for five weeks ($2030.00). I was rented a room on the first floor and almost immediately, I started to hear nonstop running back and forth coming from the level...

Super 8 Worldwide / housekeeping/manager/supervisor/unauthorized charge

Je
Jun 26, 2019

We had the worst experience staying at super 8 Lethbridge in Alberta, Canada. We arrived on June 21, checked out June 23. We stayed in room 301, which was a pet room. We had a dog. When we entered the room for the first time, we noticed RIGHT away, there was stains on the carpet. we stayed...

Super 8 Worldwide / rooms

Tr
Jun 24, 2019

Altoona, ia checked into the super 8 in altoona, ia i have always made a point to check for bed bugs before i stay in a hotel which i did just that and found bed bugs in the room to find out that my niece stayed in this hotel also 2 years go and got bedbugs from the same hotel! some one...

Super 8 Worldwide / nasty facilities

Mi
Jun 15, 2019

The lady was not polite at all when I called asking for directions to facility and actually chuckled at me for ending up at the dead end then back onto the interstate. When we booked the room we asked for handicap room due to my wife's trouble of climbing stairs with her lupus. The room...

Super 8 Worldwide / condition of room and customer service

Jm
Jun 13, 2019

We checked into our room at about 1AM Friday June 6th 2019 and were there till the 11th. Our room was filthy dirty. There were little hairs all over the bathroom sink area and in the shower/tub. There was sticky stuff all over the floor. There wasn't a trash can in our room. We found...

Super 8 Hotel / deposit scam

Lp
Jun 04, 2019

On May 16th, 2019 I took a lady that works for us to the Super 8 hotel in Metropolis, Illinois. She was a victim of domestic violence in her home, and I got her 3 night to stay. When checking in the clerk at the desk told me if I go through Expedia I could get the room cheaper. So I did. I...

Super 8 Wilmington NC 28403 / mold and mildew in room not told before paying / allergic to mold/ refund

Pa
Jun 02, 2019

James & Pam Miller 11410 W Jennie St Wichita Kansas 67212 June 2, 2019 To: Pete Patel;General Manager I recently had an extremely upsetting and very costly experience with your Super 8 at 3604 Market St Wilmington NC 28403 regarding my rooms. I request some sort of refund from Super 8 for...

Super 8 Worldwide / r1506818882

Ri
Jun 01, 2019

I made a reservation at the Super 8 in Warrenton, MO. It turns out, I needed to change the check in date from May 31, 2019 to June 8, 2019. I called either May 28th or the 29th, to make this change. I was treated very rudely to Mike, guy that answered the phone. I finally had enough and...

Super 8 Worldwide / complaint

Vi
May 23, 2019

My husband and were coming home from our trip to Florida when we decided to stop and rest for The night. We stayed in Columbia SC . motel ID 29253. We checked in and everything looked good. I went in to take a bath, and no stopper just a hole in the tub where one goes. We called the front...

Super 8 Hotel Filthy Rooms / the deplorable conditions of the rooms offered to me at your midlothian super 8.

Jo
May 20, 2019

On May 18, 2019 I made a reservation thru booking.com for a room at your Midlothian Super 8. The reservation number is 3763167935. Upon arrival, the desk clerk informed me that the only room he could offer me was a smoking room which I accepted. The room assigned was room 224 which was the...

Super 8 Worldwide / false advertisement/ customer service

Tz
May 14, 2019

The fridge wasn't working and the front desk refused to move us to a different room. We were told that this is normal. We ended up throwing away all our breast milk for our infant. We had to purchase formula to replace the breast milk. When we told the general manager regarding this issue...

Super 8 Worldwide / charges on card

Do
May 13, 2019

Nowhere in your reservation policy that you emailed to myself states that I would be charged to cancel. It says there is a 48 hour cancellation policy but not stating that I would be charged. I booked a roomon friday the 10th for friday the 10th in Canmore, AB then was called into Edmonton...

Super 8 Worldwide / super 8 laurel, miss.

Sa
May 13, 2019

We stayed in Rm. 111. The carpet is old and filthy. I saw the carpets in two other first floor rooms because the doors were open, same old, filthy carpets. I would rather walk barefoot in a cow stall than on those carpets! If you have any interest in what we think of Super 8 then you will...

Super 8 Worldwide / condition of room

Ka
May 09, 2019

The Municipality of Clarington recently booked accommodation for two of our employees to stay at the Super 8 Motel, 281 Woodlawn Road West, Guelph, while attending training at the University of Guelph. The dates of stay was for three nights from Sunday May 5th to Wednesday, May 8th. When...

Super 8 Worldwide / the general satisfaction of the room in yuma, az.

Cl
May 06, 2019

We requested a handicap room because we both have back and legs problems. We received a handicap room and we were both glad about that, however, when we took a shower the hose on the shower head leaked and we both had to use our towels to mop up the floor. Cleaning did replace our towel...

Super 8 Motel / motel room

Ad
Apr 29, 2019

During my stay at super 8 Midwest City ok I found BED BUGS in my room therefore I had to leave by 830pm after I checked in at noon. This is very disappointing and upsetting the room number was 248. I stay at super 8 quite a bit and have never had any issues really so I would love to...

[Resolved] Super 8 Worldwide / room

Kl
Apr 23, 2019

I had the worst experience ever! It took the lady 45 minutes to get me checked in because she had no clue what she was doing. Another young lady had to step in to help. I finally got to my room. There was white stuff on the bed. Lint all over the bed like it wasn't clean. I woke up at 4 in...

Super 8 Worldwide / unclean rooms

De
Apr 19, 2019

We stayed at the Super 8 in Laramie, WY on April 13, 2019. The bathroom at the Super 8 in Laramie, WY was AWFUL, mold everywhere. Help at front desk was very rude. Going to splash pics of bathroom all over Facebook. Will never stay at a Super 8 ever again. And I demand a refund!!! Deborah...

Super 8 Worldwide / refund

Ly
Apr 15, 2019

I was in a room that was very dirty with mold and mildew I didn't stay but a hour also when I left they tried to say I took a blanket that was never in the room I asked them to rewind the tape and they did not. Please refund these cost that I occurred my name is Tiffany Thornton...

Super 8 Windham / poor service, disruptive guest

Le
Apr 15, 2019

On Wednesday, March 20th I stayed at the Super 8 Wyndam in Innisfail, Alberta on my way to a meeting in Red Deer. The check-in was fine. Although my room was below satisfactory and not overly clean, my complaint is regarding another guest whose disruptive and egregious behavior caused me...

Super 8 Worldwide / breakfast

Jk
Apr 07, 2019

I am a Canadian who for the past ten years have spent our winters in Texas. On our 2000 mile trip each way we try to spend each night on our trip coming and going (two nights each way at least) in Super 8's. On our return trip in the spring we always spend the last night at the Super 8 in...

Super 8 Worldwide / cleanliness of room!

Je
Apr 04, 2019

Room 119 at the Super 8 in Kingsport Tennessee was filthy. The sheets were not washed they were stained. The flood had not been vacuumed or mopped. The furniture, dresser and night stand looked as if an animal had been chewing on them. The vanity was dirty, the toilet paper holder...

Super 8 Worldwide / things take from locked room

Be
Apr 02, 2019

I have the information you requested on the rooms we stayed in while at the Super 8. The rooms were reserved under Vanessa Johnson (our team sponsor). I also have a reference # 4182837, which I was given when I contacted Wyndham Corporate Customer Service. The representative was incredibly...

Super 8 Worldwide / front desk

Sp
Mar 26, 2019

Had a nice stay untill I got a letter under my door saying they will call authorities because allegedly they had smell marijuana coming from my room which was not true I do not smoke it was very offencive and rude made me feel very uncomfortable to stay any longer I take regular drug...

Super 8 Worldwide / hotel

Cj
Feb 25, 2019

We were a hockey team which booked in for the weekend Feb 22-24 2019, under the understanding that there would be a pool for the kids to use, a restaurant and a function room. This why we booked the Super 8. We were going to be charged 119.00per night. Well turns out there is a restaurant...

Super 8 Worldwide / ice machine

Je
Feb 24, 2019

I went down stairs for ice because my fiance had jammed a finger so I went for ice this was just a few minutes ago at 4:45 am on the 24 of febuary so I adk the lady at front desk for a bag she gives me the bag and I go to get ice and she tells me that there is no ice I aaid how is that she...

Super 8 Worldwide / inclement weather cancellation

Nj
Feb 23, 2019

2/22/19 505-927-3646 As of 2/21/19 a trip to Socorro NM was still planned. On 2/22/19 we woke to a bunch of school and road closures due to inclement weather (snow). So upon assessing the situation and that we were not going to make the trip due to inclement weather. I then notified the...

Super 8 - Woodstock / hotel room condition

Gm
Feb 05, 2019

I checked into the Super 8 Woodstock on Friday, Feb 1, 2019. I checked right back out within approximately one hour of checking in on that same evening of Feb. 1, 2019. Drove 1hr, 26min—71 miles that Friday afternoon to reach that destination. Arrived with the intent of attending the Woodstock...

Super 8 Worldwide / dirty beds/ roaches/ bodily fluids on beds

Ip
Jan 28, 2019

We checked in to Super 8 on lafayette rd in Fort Oglethorp Ga. It was late we were tired. Went in took a shower and strait to sleep. Arranged for a late checkout of 12. We were woke up at 10am. It was maid service wanting to clean the room. We told them after they opened the door that we...

Super 8 Indio CA / service and over charges

Re
Jan 22, 2019

- January 18, 2019 to January 20, 2019 - 3 nights prepaid through hotels.com - I made this reservation for my husband and son who where in Indio, CA for a 3 day lacrosse tournament. I like to mention this was their firs time in Indio and it is rather unfortunate that they had to be put...

Super 8, Motel South Holland IL / misrepresentation of services provided

Jo
Jan 17, 2019

I made reservations for 2 nights for 1/11 & 1/12 /19 for a double bed room. When we arrived the check in process was very slow. We were told that there were no more rooms on the first floor even though this hotel had 50 rooms on the first floor and there were only about 15 cars in the...

Super 8 Worldwide / front desk/fenton mo 04459

An
Jan 13, 2019

I had a package sent to me by mail, was delivered by usps on Thursday, January 10, 2019 at 11:12 A.M.. Someone at the front desk stole it and kept it for their self. I know this because I had a tracking number for the package and it was a phone and I was able to check the status of it...

Super 8, 1418 Dayton, Ames, Iowa 50010 / poor customer service / dirty rooms and not maintained

Ga
Jan 13, 2019

My family and I checked into the super 8 in Ames Iowa. When we first arrived the room 218 the phone didn't work and sheets had holes in them, told front desk and they said to tell day shift. The next day we told the manager parvez and he gave us another room314. When we got in there...

Super 8 Worldwide / the super 8 in grants new mexico

Ge
Jan 11, 2019

My stay at this facility was complete shit. Here are a list of my complaints . #1 Room was and still is filthy.#2 While showering I revived 3rd degree burns in my back and feet from the temperate of the water rapidly changing.#3 The cleaning staff does not know how to properly put sheet...