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Super 8 Worldwide Customer Care Service

Super 8 Worldwide, Inc.

22 Sylvan Way
New Jersey
United States - 07054

Customer Support Phone Numbers

+1 800 454 3213 41 20

Super 8 Worldwide Complaints & Reviews

Super 8 Worldwide / Gave away my rooms

NFilm on Oct 23, 2017
This complaint is regarding The Super 8 Middletown 563 Route 211 E, Middletown, NY 10941. The hotel gave away my 2 rooms!!! I stopped at the hotel around noon on Sat 10/21 to check in, they wouldn't let me. So we informed the front desk we would be there late (10pm or 11pm) to check in and...

Super 8 Motel / bugs cockroaches in room disgusting

Mack anthem on Oct 23, 2017
Cockroaches in walls by thermostat on microwave cart my wife gets to adjust temperature in room and cockroach falls out of thermostat seriously I then start looking around room and go to microwave cart I move coffee machine and another runs behind the cart we were outta there at 1:00 am in...

Super 8 Worldwide / severely unethical behaviour by staff

Dewdrop1xx on Oct 17, 2017
On October 11 & 12, 2017 I stayed at the Super 8 El Dorado, 2530 West Central Avenue, El Dorado, Knasas 67042. The first night I had no problem and loved the motel. Upon leaving I seen the maids cart next to the supply room, so I stuck my head into the room to see if the maid was there, in...

Super 8 Worldwide / room cleanliness

Woody482 on Oct 4, 2017
Recently a group I was travelling with in Ontario. Canada we booked 3 rooms in Thunder bay Ontario. One room that was to be a suite was so bad smelling like someone had vomitted in it the night before. We could not stand it so they tried to get rid of the horrfic smell by fumigating it for...

Super 8 Worldwide / charges being charged to my bank card without authorization

Berchman1998 on Sep 30, 2017
We reserved the room through hotels.com which we always do. The room was 75 dollars which should have only been charged. Upon checking account after a alert we were informed by our bank that we have been charged twice. Went talk to the front desk we were informed that Super 8 do room...

Super 8 Worldwide / employee

Gwen2127 on Sep 30, 2017
I was sexually harassed at 14163. By jae the owner. Then also made manager only to be told, another employee said, if I was manager she would quit. After talking to kim and jae yoon, they said I couldn't be manager anymore. I told them this was unfair and they fired me. Just trying to get...

Super 8 Worldwide / room condition

JimB75 on Sep 28, 2017
Longview, TX. Checked after driving all day and was pretty tired so I went straight to bed. About 2 a.m. I woke up with breathing problems and a little dizzy. I went to the bathroom where I quickly realized the carpet was soaked. The bathroom floor was dry as well as the sink top. The door...

Super 8 Worldwide / requesting partial reimbursement

Heather M Chandler on Sep 24, 2017
Hospitality mgr Christie of the West Pike location In Zanesville ohio Ignored her corporate request to remedy the situation that resulted in a police report being filed with the MUSKINGUM COUNTY SHERRIFF DEPT. 9/23/2017 She was instructed to give a complimentary stay plus refund (which I...

Super 8 Worldwide / overcharged for room

Dusty Reed on Sep 21, 2017
We had a very sour experience at the Super 8 in Kimball, Nebraska on Monday night, September 18. The online site advertises rooms, 2 adults, 2 beds at $71. The lady that checked us in was Eastern Indian or Pakistani – not sure which. She charged us $109 plus $20 tax. She wouldn’t even consider...

Super 8 Worldwide / room status, registration rude, management

Tammy L Brown on Sep 19, 2017
On Friday September 15 my husband and I drove from Missouri to Indiana for a granddaughters birthday. We had prior reservations with confirmation number. Upon check in we were given a room that was totally unacceptable - spiders, dirty, fire hazard (everything was unplugged for a reason...

Super 8 Worldwide / theft from my hotel room

ShaneVWalton on Sep 18, 2017
I checked into the Super 8 East in Winnipeg, Manitoba at 1485 Niakwa Road East on September 5. I had the do not disturb sign on my door for the last 2 weeks (still staying here) and today I noticed a box of fishing flies (value of about $200) I had put on the desk in the room was missing...

Super 8 Worldwide / my hotel room

Diane Scanie on Sep 18, 2017
10minutes upon arrival we needed a plunger and stayed two nights and had problems the whole time with flushing the toilet in Hinton Alberta Canada room # 204 the hotel didn't offer a new room and no discount I really think for the price I payed they should have offered something because...

Super 8 Worldwide / bed bugs

Ayanna k on Sep 17, 2017
I am highly upset about my recent stay at super 8 in Lancaster SC. I was bit up by bed bug bites and they need to do something about these things it doesn't make any sense at all how my arms have been bitten up. I feel as though I need to be reimburse for my ordeal that I have to endure...

Super 8 Worldwide / pay out

Heather Voss on Sep 16, 2017
I had reserved a room for Cottonwood Thunder Valley Rally in AZ. I got a confirmation number and a price of 188.00 for two nights for Sept 15th and 16th. Got to the hotel and it was for Dec 15th and 16th. The price doubled and cost me 159.00 a night totaling 362.00. No compensation for...

Super 8 Worldwide / everything

Browardsfinest81 on Sep 13, 2017
The service manager at the desk had an attitude I tried to get a receipt he said that he gave me one what she never did and I guess I interrupted him cuz he was watching TV and got an attitude with me I brought it to his attention about the room having problems he got an attitude with me...

Super 8 Worldwide / customer service

Sam Guerra on Sep 11, 2017
I traveled from Houston to the Super 8 in Bedford in Dallas. Me and my friends were just wanting a place to sleep to go toCowboys game the following day. I reserved my room a few days in advance and when I arrive to the hotel to check they said I had to be 21! I'm 20 we couldn't find a...

Super 8 Worldwide / hotel manager and staff are thieves and liars

Mpynn on Sep 8, 2017
On 9/7/17 I had my wife book me a room through priceline.com/booking.com due to being unable to financially do it myself because of having to make emergency repairs on the road to my truck, she booked and paid in full, I showed up to check in and was unable because I did not have a 100.00...

Super 8 / didn't get the room that was booked

Asszzzzr on Sep 6, 2017
I booked a room with two (2) queen beds at the Super 8 in Sioux Falls SD for August 21, 2017. When we arrived we were told the only room that was left was one with ONE BED. This was a huge problem due to the fact that I was traveling with two elderly (87 YRS OLD) men with medical...

Super 8 Worldwide / dirty, smelly room

Jody Karp on Sep 4, 2017
September 1, 2017; Super 8, Lucky Lane, Flagstaff, AZ. Room #132. Here were the positive aspects: Teresa at the front desk was very nice, the beds were adequately comfortable, the bathroom for the most part was clean, and the location was close to restaurants and WalMart. Here were the...

Super 8 Worldwide / policy

Slynnhardin on Sep 4, 2017
We travel a lot to the Gulfport/Biloxi area. I always book our hotels on Booking.com. There I choose to have free cancellation and pay at the property. I use different paying options when we arrive sometimes cash sometimes with a different card than the one I hold out room with. I booked...

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