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Super 8 Worldwide Customer Care Service

Super 8 Worldwide, Inc.

22 Sylvan Way
New Jersey
United States - 07054

Customer Support Phone Numbers

+1 800 454 3213 13 7

Super 8 Worldwide Complaints & Reviews

Super 8 Worldwide / room

Srm7765 on May 24, 2017
Hello John, my husband and I are currently on a trip and we decided to stay on your hotels. We have stayed in Lehi, Farmington, and Bernilillo twice. The second night at Bernilillo was our worst nightmare. I have attached pics to substantiate our claims and below you will below you will...

Super 8 Worldwide / hotel stay was awful

Rjorgenson35 on May 21, 2017
As soon as we got in the room it was issues. TV didn't work, bathroom door was broke and wouldn't shut, the bed was broken and was sunk down in the middle, and the elevators were out of service. A couple hours after we got there I got bit by a bed bug. We immediately called the front desk...

Super 8 Worldwide / disrespected by management

Wolf 316 on May 21, 2017
We are on our annual vacation motorcycle ride from Illinois and headed to Colorado Springs. We stopped in here for a Over night stay. I'm head of Food Safety, my girlfriend runs a best western, another woman is a grade school teacher, another one owns a highly reputable hair salon and my...

Super 8 Worldwide / lack of compassion or care for customer

Kay Tabor on May 12, 2017
After losing a day of work and being in the middle of a hotel fire and shoot out with a disgruntled guest the only thing the employees wanted to knows is if we were to pay for an extra night or we needed to exit out room asap which we could not due to the fact our car was being blocked in...

Super 8 Worldwide / Charges on my debit card

Darrell Grant on May 9, 2017
Stayed 3 nights at super 8 highland New York... First night I complained to hotel desk clerk regarding the disgusting microwave... I am a smoker but never smoked in the room.. Checked out 5/8 and went home to Virginia ... On evening of may 8th saw 2 charges on my debit card one for 162.00...

Super 8 Worldwide / Hotel cleanliness, stay and overall experience

K2bt on Apr 29, 2017
Hello, my name is Kyle Moore. I recently stayed at the Super 8 in New Castle Delaware on April 14th 2017. I booked through kayak and prepaid for my room before my arrival. Upon arrival on Friday night, I checked it and proceeded to my room. As I exited the elevator I was immediately...

Super 8 / greeting upon arrival rude customer service

Chelsea Brown on Apr 24, 2017
April 23, 2017 i booked a room at the Super 8 Motel for April 24, 2017. Checkout date April 25, 2017 using travelosity.com. The room was charged to my card for one night at $77.00, taxes and fees $7.70 plus a $9.00 hotel booking protection fee. I checked into my room and as i brought my...

Super 8 Worldwide / super 8 hotel sudbury ontario canada

mark luoma on Apr 21, 2017
Before I start, please everyone read my entire review. I just need to find some place to start. My wife and I checked in april 19th 2017 dumped our luggage in room 135, since we had to get to the hospital right away for a medical procedure. When we returned around 7 pm, we were setting up...

Super 8 Worldwide / accusation of theft

Brian Grant on Apr 10, 2017
FYI, I copy of this email will be forwarded to New Orleans news outlets and social media in the event this is not addressed immediately. My son and his roommate were accused this weekend of stealing blankets and pillows from the Metairie Super 8, 2421 Clearview Parkway, and subsequently charged...

Super 8 Worldwide / filthy room; broken toilet seats & doors; excessive loud noise, drinking & smoking; no managers/owners came to help

JessicaBullock on Apr 7, 2017
The hotel was disgusting. It was filthy dirty, broken toilet seats and doors. There was a large group of people hanging out directly outside our doors, being loud, drinking alcohol, smoking cigarettes, charcoal grilling & fighting. Managers were called - nothing changed. We were told...

Super 8 Worldwide / uper 8 2711 s. ocean blvd, myrtle beach, sc

Forgione on Apr 4, 2017
The hotel was terrible. It was run down and soiled. The shower faucet came off in my hand. Maintenance was quick to respond and fix knob. However the shower had hardly any pressure as half the water came out of faucet instead of shower head. It also ran hot then cold throughout the shower...

Super 8 Worldwide / Hotel amenities-Pool-Wifi-calls-heat

Nlijoi on Mar 20, 2017
March 20, 2017 I visited the Super 8 in Phoenix Arizona from March 13-17, 2017. It was my first time visiting Phoenix and I was very much looking for ward to the trip. I decided to book at the Super 8 on 965 E Van Buren as it was located downtown at a rate of $189 per night. The hotel...

Super 8 Worldwide / Unauthorized credit card charges

Dennis Bender on Mar 11, 2017
On the 7 March 2017 we checked into your Billings, MT motel. Then on the morning of 8 March 2017 we checked out and paid our account of $73.26 in cash (in full). To my dismay on the 10th March I discovered that my credit card had been charged $73.26 as well !! Then today I called the Billing...

Super 8 Worldwide / The television was out 2 of 3 nights that me and my family stayed there only for the pool we would have checked out

NicoleRumbolt91 on Mar 10, 2017
We stayed at the super 8 located on Higgins line, st.john's newfoundland on dates March through March 6 2016 and the first night was good but the two following nights the cable was out and was unable to watch anything on TV and with three young that is a must .with the pool on our floor...

Super 8 Motel / Air unit did not work

Daundra Duncan on Mar 7, 2017
Air unit broke called desk no other rooms ask for a fan nope just that they would tell maintenance in the morning and how is that going to help me my husband and 2 young daughters tonight from being hot and miserable open the window but what's the point main road is so loud sounds like...

Super 8 Worldwide / Unclean room that was not safe for our dog. We paid a dog fee to have her with us.

Karen Seib on Mar 1, 2017
We walked into our room which had an odor. Our dog ran in and began to ear some green pellets on the floor. We did not know what the were. We were on our knees 20 mins picking up pelleta, hay and colored puffs. Your policy states clean and comfortable stays. We even signed up for your...

Super 8 Worldwide / I payed half the amount for the next day tje nigjt befor not knowing if I was staying the next day. Well I needee ro stay

Christina Grayless on Jan 30, 2017
First off i am a single mother of a 8 yr old daughter the recently lost our home in a fire . i payed half fir the next night just in case we woukd be staying at 10:30the manager came down and was very rude couldnt open the safe toget mymoney out and the mager was very rude his name i...

Super 8 / The overall facility the outside environment and the inside of the dingy rooms

Ziggy02 on Jan 18, 2017
I checked into yhe super 8 on hypoluxo and lantana at almist 12am tired sleepy and had have to be back to work at 7am here it is 3:25am and im up uncomfortablecan't sleep bugs termites or moths are flying around and on me ive killed one on mirror the bed covers are dirty and have holes in...

Super 8 Las Vegas Boulevard Hotel / Product samples were stolen

Emilycai on Jan 16, 2017
The hotel staff stole our product samples for shot show. Things is: 2017.1.9 12:00 ups delivered our package to hotel without notice, and hotel staff chris signed for receipt. 2017.1.11 I called the hotel, and the reception staff confirmed on the phone that they received the package under name...

Super 8 / Super 8 hershey, pa

Eveith on Jan 15, 2017
I made reservations online on January 8, 2017 for that night. Shortly after booking my 9 month old son experienced an asthma attack and we had to quickly change our plans. We called about 20 minutes after booking to cancel our reservation and was met with a very rude, unhelpful front desk...

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