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RE TRAVELZOO booking Number [protected] booked through Alexander Ruiz (not trying to get him in trouble ; I need a viable, not made up answer)
FLYBE MMCZG9
16/10/2019
I went to book seats as I am travelling with my disabled father. As I went to pay for the seats a different address wa...
We recently booked a trip on the tenterden railway with an afternoon cream tea onboard, this was a day out for a friend visiting from Australia, I had booked this online through travelzoo a month before our intended trip, the time stated on the invoice was for 3-20 pm when we got to the...
Booking Number [protected]
7 NIghts at Longevity and Wellness Hotel
from Birmingham -Faro/Algarve
31.08.19-07.09.19
Tour Operator
Holidays .ch GmbH
Dear Sirs
we wish to make a formal complaint with regards to the above booking.
Upon arrival at the hotel we discovered that a majority of...
BUYER BEWARE! UTO is an unorganized company that is unable to provide accurate information. We booked our trip under the impression that the information provided by the company was accurate and it was far from it. I had a Chinese Visa that I confirmed with the company I could travel with...
The price of the hotel advertised as a discount is well above the normal price online. I called for a refund moments after booking and was told I was not eligible. These advertised deals are misleading and take away from the good reputation of the hotel. I would like a refund in full so I...
Help me please. Exoticca have made a hash of our booking and now we are stuck.
On 26 April I responded to the Travelzoo flash sale of a trip to Namibia with a company called Exoticca. I explained, and have email proof, that we enquired for 4 people. 2 from UK and 2 from South Africa. Zoe...
Dear Sir/Madam,
I am writing regarding a recent incident.
I booked a 2 night break for me and my partner (Jane Catterall) at the Manor House Hotel in Alsager near Stoke for Thur and Frid (11th and 12th April) I chose the dates from those available on the website.
I received e-mailed...
I booked a tour from Los Angeles to Japan on UTO vacations. I received my itinerary and learned my flight to Japan would be 18 hours long. It is only a 11.5 hour flight to Japan. The tour company booked us on Air China, making fly 14 hours to China, flying past Japan, then making us pick...
Went on a spa day at this hotel following using facilities and treatment there was no where to relax. All sunbeds and chairs reserved so had to use reception for somewhere to sit in morning and after lunch. Lunch was poor. Disappointing visit had to leave early so only there for half a...
Sinorama Travel Agency, located in British Columbia has recently had their license revoked!! The Consumer Protection Agency from BC contacted every person affected. After booking travel last December to travel this November, we find out that it is all cancelled and we have to try and get...
Don't waste your time trying to find and actually book travel deals through this company. For over a decade I've received and read the multiple offers sent to my email every week by Travelzoo. I have found travel deals and packages that looked enticing. In the past, we purchased event...
I bought a Travelzoo voucher at Brio for my son and his wife's 12th anniversary. I spent $69 on the voucher, which stated it had a value of $98.90. The voucher clearly stated they would receive starter or salad up to $16.95 to share, 2 entrees up to $29.95 each, 1 dessert up to $9.95 to...
What a mess!!!
I needed to book a room in Boston for 2 nights and used this website.
Everything went through, I was charged, so I went to get prepared for my trip.
On the next day, I noticed that my credit card has a bigger amount than it had yesterday. My money was given back for the Boston...
What is a trip insurance to me? It's a guarantee that during the entire trip I will be fine and healthy. Moreover, for everyone who is going abroad its necessary to have it.
It's not an advertisement, i'm just trying to explain why it's so important to me. However, the travelzoo refused to...
Travelzoo
Newsflash™ - vip edition
Travel zoo should check before advertise on line and bother registered customer. I am not able to find anything with $99 and I am it expert and know my search engine and way around. Still no such a deal exist
From the travelzoo newsdesk
Fly to la from chicago for...
I put a generous deposit on Jamaica flights for the 23rd July from one of your agents and though emailing I've received no communication since asking to cancel as the agent kept changing bank details then after two months callig he said id get a refund as they had to cancel tickets i still...
BNE320386
I would like to log a complaint with you.
Hotel we're currently staying at: Radisson Blue Milatos, Crete.
Currently on day 4 of our holiday at this hotel. The marketing of this hotel is completely misleading and it's definitely NOT a 5 star luxury hotel!!! Hotel is still being...
We booked a voucher on travel zoo for a two night stay at the Marton arms, Thornton in Lonsdale. We booked this for 13th - 14th April after ringing the accommodation and we're looking forward to our break away in the Yorkshire Dales for my partners 40th birthday. On arrival the female...
I booked a room of Stratosphere Casino & Hotel thru Travelzoo (12/18-12/20). I thought I paid all fees to Travelzoo and don't need to pay any to the hotel, but Stratosphere charged me much higher additional resort fee and made the deal not a deal anymore. Travelzoo doesn't do what Expedite...
This is a warning. They have a refund policy that blatantly states on the voucher that there are no refunds after 7 days however if there are date specific events, there are no refunds whatsoever and it overrides the no refund after 7 days policy. I purchased a voucher to Knotts berry farm...
I contacted the company Travelzoo And Cruiseabout, which offered a trip to Barbados, St Lucia, Antigua. The price was really attractive, and it wasn’t expensive. I paid them for the cruise in advance, but when I contacted this company 2 weeks before the cruise, they told me that I...
They don't tell you that they don't offer refunds on vouchers after 7-days even if its a gift! They are stealing from their customers and smiling about it to the bank. Don't ever buy from Travelzoo or you'll regret it.
TravelZoo offered me a job and I was really happy because I was short of money and had many unpaid bills I filled the form they sent me in electronic form. Now they have all my personal info and credit card details. I am afraid it can be a scam. Can anyone tell me if I need to change credit card?
I received vouchesr for two separete rooms half board for 2 people in Gande Hotel Corallaro from 10-17thJuly 2012 and on arrival to a hotel was told that there are no rooms for us after 4 days.
I got in touch with agent from hotelsbooked and was offer transfer to another hotel.
First three day...
TravelZoo advertised a special deal with Icelandair. For 72 hours a 3 night trip to Iceland that included a Glacier Walk, Northern Lights search and hotel accommodations either at Hotel Reykjavik Natura or Hotel Reykjavik Hilton was priced at $697 per person. The deal would end Jan 8 at...
Horrible company. I bought a restaurant voucher but the restaurant wouldn't honor it. I contacted Travelzoo for a refund but they refused! I am disputing the charges with my credit card company and if not successful I am taking them to small claims court. I will never deal with these crooks again.
A little while back I purchased 2 vouchers from travel zoo for a manicure and pedicure from dorjon salon & spa in boca raton. As required, I contacted the establishment in order to schedule an appointment. I spoke with "jeannie" who indicated that there are no more appointments available...
Please be advised that you take your purchase at your own risk with travelzoo as they do not back their vendor’s offers. I utilize groupons, living social, bloomspot and similar offers. The only organization that I have ever had trouble with is travelzoo. I bought a voucher in march...
On August 10th, I sent the following email to TrazelZoo:
Hi,
I write in regards to Travelzoo Local Deals voucher #715484 for Zocalo.
Your own website promised "[t]his deal includes guacamole prepared tableside," and it wasn't. On researching the restaurant on Yelp!, I found many...
Please beware before purchasing any Travelzoo Local deal vouchers. They come with a litany of fine print that unscrupulous merchants often use to get out of honoring the voucher - and Travelzoo will do absolutely nothing if you contact them regarding a voucher that was not honored despite...
Travelzoo shouldn't try to be something they aren't. They do no quality control on their offerings or on the people they are associating with. Geordie's Restaurant at the Wrigley Mansion was a complete and utter rip-off through the Travelzoo prepaid voucher program.
The "regular price" of...
