Covid19 violations
Worst eatery experience i've ever had. Employee, manager, her young son all handling and around and serving food and drink without masks and gloves. When asked about them not wearing masks the manager said for us to "Get the F out" in front of security nonetheless. The manager also chased us into Walmart as we were shopping to continue to harass us. Nasty...
Read full review of SubwayOffering $5.00 footlong subs
I submitted a complaint to Subway on August 24 and received a confirmation from you: CAS-544761-M2M1G3 . I also received a follow-up email asking for the location of the Subway I place my orders with: 15 E. Holly Street
Pasadena, CA [protected].577.0050.
I have not received any further response from Subway.
I was supposed to receive my order for 2 footlong sandwiches at $5.00 each and was charged the full price.
Please advise as to the status of my complaint and when I can expect my refund.
Thank you!
Answer the phone
I call this subway location all the time and nobody answers the phone. On about seven or eight different occasions this has happened. I am calling to try to order a pick up/delivery but it can't be done please get a message to this location to answer their phone. I don't understand how this can never happen at any business. People are wanting to order...
Read full review of SubwayTwo times the employee made my sandwich incorrectly
I visited the store by me in kodak tn on 2 separate ocassions and was assisted by the same employee. Going to subway is a treat for me as i'm on a fixed income and cannot "go out" to eat often. Both times I ordered the same sandwich, requested the same toppings. Both times the employee made my sandwich incorrectly. Once I was able to return and have it...
Read full review of Subway"sandwich artist" was on phone and would not wait on me.
I went to the Subway at 401 Elmira RD, Ithaca, NY 14850 at 6:20 PM on 3/4/20. The "Sandwich Artist" was on the phone just talking to someone he knew and would not wait on me. I has previously tried to phone in my order for pickup no one would answer. I could clearly see him through the store window talking on the phone. I proceeded to go in and asked him if...
Read full review of SubwayOnline order and coupon
Order a sandwich online for two sandwiches (bogo). I arrived at this store and only received 1 SANDWICH, totaling $15. When j inquired about my seconf sandwich (bogo), I was told that the coupon that was used online was fraudulent and could not be used. When I asked for a refund based on this "fraudulent" coupon, I was told i has to contact corporate. And i...
Read full review of SubwayQuestion about tea
Tuesday March 3, 202 my husband and I went to subway arriving around 6PM. Our food was excellent, but when I went to get a 1/2 & 1/2 tea, there was no unsweet tea. I asked the lady behind the counter for some and she said they only make one a day. This was 4 hours before closing at 10PM! So I sent a complaint to the store and received an email reply telling...
Read full review of SubwayFalse advertisement on the subway app on buy one sub and you get one free
I am very displeased when it came to the service up there at the Subway on 3227 Southwest military drive suite 101 San Antonio Texas 78211 I was trying to do the app online on the subway app to get that Subway deal for the buy one get one free submarine sandwiches and I ask for help nobody would help me with it and I am very displeased and also another...
Rude employees, owners, refused to honor nationally advertised buy one get one free offer
Was spoken to by very rude male employee when I asked about the buy one, get one free offer. He said it was for online orders only, but nothing was mentioned in the national advertisement I had just seen on TV. I went online and what a joke. I tried, tried and tried again -- with NO SUCCESS. Completely dysfunctional website. I have gone to this particular...
Read full review of SubwayA salad, with tuna and cheese. plus toppings, and dressing, and chicken in a to go container for my dog.
I did not get the young man's name, but he was very soft spoken, left me standing while he did things without even acknowledging my presence when I stood in his line. There were no other customers in the store, and I am unsre if there were other employees, I did not see any. He cam up, put his gloves on and asked bruskly "What do you want?" No greeting of...
Read full review of SubwayPrevious employee many complaints about Franchise
Hi, I worked at the Subway in Dereham, England run by Jyothi for 2 months, and whilst that wasn't a massive amount of time it was still enough for me to see how the place was run by the franchisee. Firstly I started off with decent hours averaging above 10 but it soon came to show that if he had a personal grievance with you even if it wasn't work-related but you just disagreed on something he would lower your hours and in my case even completely wipe away all you hours for that week. This obviously really annoyed me and other employees. He would also shout at his employees or treat them badly even in front of customers. I was even told on more than one occasion that I had to be in his words more "perfect" just as he was in everything. loads of employess have come and gone whilst working for him and any that i have spoken to that have left, have agreed that he is not the kind of franchisee that you would want. Another thing that annoyed me was that another colleague of mine that was a senior was contracted to a minimum of 35 hours a week and for 2 weeks in a row gave himself more hours and lowered hers below 35. I myself however was not given a contract not even a 0 hour one as he said he was "testing the waters" another employee of mine however has been there for 8 months and still has not recieved one even though she is an amazing employee who gets things right and is loved by customers. last month he didnt pay me in full i asked him why and he said i only did 64 hours and i showed him that I had in fact done 67.77 and that what it says on the till. he told me i was wrong and i didnt clock out he said he'd have to check the cameras to make sure i was in for all those hours. I know i was there for all those hours and it has been almost 3 weeks and he still has not checked camera's, paid me the money, or responded to me. the only time he responded was when i said i would go to head office and he said i was threatening him. I will still be a customer for subway just not that subway as I disagree with the way he runs things and treats his customers. And i also fear he may not pay me for my last pay after this. I thank you for your time. I have screenshots of him ignoring my messages if needed I also have pictures of the hours I have worked registered on the till.
the com[laint says it is in the US but the subway I am on about is in England.
rude & eating while waiting on customers!!
This is the 5th time this cashier (she had red dyed hair today) has waited on me in the last 2 months. She has yet to acknowledge me when I come to register & seldom says "thank you". But what really did it for me today, she actually picked up her Subway and took a bite while waiting on me! She's screams from front of store to back talking to another...
Read full review of SubwayI am complaining about the employee
I visit this subway restaurant in night time there is a guy the name was Hardik he is so rude to us and he haven't manners to attend a customer we pay here and we want some respect. Please look at this matter and take some action to this guy
Read full review of Subwayloose items
I don't think I have the correct dept but Subways web site is poorly designed. I have ordered two subs in the last week at two different locations. Both sites cut the amount of meat in the sub by a half. I now use Mr. Sub after twenty years of using Subway and will never go back to Subway ever again, not that you care. Just to let you if you have to cut back on your product your buisness must be in trouble and now it's only getting worse for you. Like other big companies customer service is not a priority just the mighty dollar. Your loss.
gift cards, phone line, website
I got a card I try to check the balance I call the number they try to make me accept some kinda scam offer I dont want any "offers" to the carribean or whatever the telephone menu wont let me get past to check my balance without buying their [censored] I dont want it I just wanna check my balance I wait it goes to another wont let me past I dont want that crap either it wont let me past without forcing me out with your to buy their friggin scam I dont want it I wait it hangs up, anger, so I go to the website lookup gift cards they wanna sell more but wont let me check the balance without signing up for an account I dont want any scam crap it wants me to download their app I dont want their app and it requires an account I cant check my balance without being forced to do something buy something anger I dont want to be forced to do buy or accept anything I want my balance I got so angry I threw the card away because its too hard to just check my balance whats wrong with you people?
6 inch sub
My granddaughter got 2 /6 inch subs only, she said it was $14, I called the restaurant, and asked why it cost that much, the very rude person said on one of them was guacamole and the other was pepperoni, they should have been told that it would cost extra. They didn't even get any veggies, I saw the sub it was just few bites. I told her to not ever go...
Read full review of Subwayrude owners of franchise in napa
Extremely rude owners. I would add a photo but the owner would definitely have something to say about it. Don't take a photo in this Subway because they will call the police. Double standards with this owner/co-owner. Wasted everyones time because they did not want any photos taken inside their fast food restaurant . They called the police. Bad experience. Will never return to Subway.
Read full review of Subwayservice
I go to eat there everyday and today was a not so good day there until I noticed my manager wasnt there I just hope she never leaves cause that is the best Subway that I've ever been to. If she ever leave that Subway will not survive the same. She is Subway. We love her. Today they were not fast and she was always fast she would talk to us ask us how we are doing and they did none of that
Read full review of Subwayrejected
Received a coupon in the mail and wanted to redeem it on my way home from work. One subway was closed with hand written note, "will reopen shortly" I left to the next subway. Told him I had a coupon, he told me this was a private location not corporate and that I cant use it here. No wonder no one else was inside, so I left to McDonald that gives me free food if I want longer than expected. Subway
cheesesteak slider and footlong cold cut
I love subway. I eat there a few times a month. Always order via the app on my phone. Which is such an awesome option. I have always had great luck with the app and the sandwiches have always been good. Except for today. I ordered $18.69 worth of sandwiches. Made all my selections online. Picked up the sandwiches and the veggies where half of what i...
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