Subway
Reviews and Complaints

Explain to me what the purpose of ordering online is?
Placed a pretty large order online on 5/2/2021 at the Dog Lane location in Storrs CT
Received an email order was received and can be picked up 12:00 noon
About 10 minutes later another email was sent that my order was almost ready
So walking in at noon and not a customer in the store I stated I was here to pick up my online order which was already paid for and the lady said "Oh I'm just making them now"
Yeah I feel like standing there when it should have been done as the email stated
Fix this
If the order is prepared until you walk in why offer online ordering?
I stood there just as long as if I just walked in to order

To think an establishment I USED TO patronize thinks it's a money making venture to hire someone like Megan Rapinoe to represent Subway. People don't hate Megan because she's gay, they hate her because she embarrasses the USA every time she kneels. Of the 20-25 MILLION people pulled over every year less than 15 unarmed p.o.c. (on average) are killed. That's an infinitesimal number in the grand scheme of things don't you think? Unfortunately people get shot because they don't listen to police commands! What's an officer supposed to do if a guy reaches for something and you can't see his hands? This whole [censored] fabrication by the left is meant to divide and you idiots are happy to play along. You're just hopping on the bandwagon hoping to profit from what sadly is typical corporate virtue signaling.

Bye Bye Subway

Placed an online order and was dropped by subway before order went to a store. They took the money and never placed the order. Now we cant get the food or the money back. Theives Never order from this company they dont care if they steal or not.

I purchased the above sub and took it home. My husband and I tried to eat it for lunch but we could not. It was so bad even the dog would not eat it. I have never gotten anything at subway that wasn't delicious and fresh. The sandwich actually tasted like the meat was spoiled. This is an isolated incident anda I have never reported any complaint to subway before. store number 44435-0 purchased at 10:29 am. I bought the sandwich with a discount coupon and it cost was $6.41 with tax.

Last weekend I received notification that my Subway order was being delivered, in Washington DC. I live in Vermont and had not logged into my account in months. Two delivery orders totaling almost $100. Subway is set up that you can only use Paypal, which when I set up I thought was odd. Now I know why. When I saw the 2 fraud charges on PayPal, I filed an unauthorized use of my account. PayPal concluded it was not unauthorized use as they did nothing wrong and Subway is the issue. Subway will not respond to any inquiry I've made through email or social media. I just asked for a contact number to report. Limited google searches show that Subway is not responsive to other fraud activity either.

I went hot 2 subs and they made it in correctly. 1 thin women's was great there was a heavier one that was down right nasty I was. At the one on north street auburn ny 3/16/2021 at 445pm because of her I will never go back . The other women offered to remake it but the heavier one wanted to argue with me . Then when I got home the Italian sub had only 5 pieces of meat .. she did t even do the wrong sub right .

I've given this location so many chances. So many bad experiences and never wrote anything negative. This SubWay location has been terrible for quite some time now. The sandwiches are almost always sloppy and it's evident that some workers there just do not care. They day shift tends to be a bit more on the rude side and dismissive of customers.

I ordered a breakfast sandwich and Sprite from them through DoorDash. When the order arrived there was no drink. And the sandwich itself had no cheese on it, rubbery bacon, and a burnt egg. I contacted DoorDash and they called the location about getting the food remade and replacing the missing items. The store took no accountability. They claimed the order was fulfilled correctly. So then all DoorDash had to offer me was $5 in credit for a $13 order. And all we really wanted was the food to be remade and delivered correctly. Again, the location took no responsibility and DoorDash just took their word for it. Terrible service all around.

1/23/2021.. Purchased 3 footlongs meatball, tunA, chicken bacon ranch.
Have to say they were awfull. The only one that was eaten was the tuna. Pretty hard to screw up tuna. Meatball has always been my favorite. They looked and tasted like little frozen mb . Sauce was like they opened a can of tomato paste. Absolutely nothing about the chicken was any good .. I could keep going But I think I've made my point. No more subway for us will stick with Publix supermarket...they make awesome fresh subsn

I ordered 3 subs on line, they had a buy two get one free special. When I got to the store to pick them up they said they had no record of the order (which doesn't surprise me). So I ordered in store and they charged me for all three stating that the buy two get one special was only on line. This unacceptable since my original order was on line, I seriously don't think I will do any more business with subway!