Coupons
I live in Stratford Connecticut. Our local daily newspaper carried a full sheet of Subway coupons, good through 9/3/21. None of the local Subway shops I have been to will accept the coupons. They say they are not in their computer system. Wondering if you can tell me which subway shops in the area (fairfield/new haven counties) DO accept the coupons. Quite frustrating. Kind of false advertising.
Desired outcome: a list of subway shops that will accept your coupons
Sub oder
I came in for lunch break from my job to order a sub and asked for a cold assorted italian assorted sub a young white lady with a very nasty attitude served me upon her making my sub she just put ham on my sub when I clearly asked her for a assorted itailian sub so I politely asked told her that I wanted a italian sub and she answered with an attitude and...
Read full complaintNew spokesperson Megan Rapinoe
I am very disappointed in you Subway as a company! I have been a loyal and consistent customer for years. But since you have chosen someone who disrespects and hates our country I and my family will no longer buy Subway. When she takes a stand against our country and you choose her to speak for you that means YOU hate this country.. You need to apologize and cut ties with Megan Rapinoe. If you do this customers will come back.
I am in FULL aggrement with this post and will not be eating at Subway until the company changes their advertising to someone who actually LOVES America.
My hometown has begun patronizing McAllister's and Jimmy John's. To hell with Subway and their [censored] corporate decision makers who choose such controversial idiots to advertise for them! Our local Subway has gone to hell anyway, employee's are dumb as a rock...
I don't blame you. Subway cares more for the all mighty dollar than our great country. Megan Rapinoe has betrayed our great country by kneeling during the anthem at the Tokyo Summer Olympics. She is a traitor who hates our country, our flag, and our brave soldiers who fought and died for our country. She also hates our brave men and women in blue who fight to take violent criminals off our streets! She needs to be fired as spokesperson and disqualified from the US Women's Soccer Team because she is not a real American!
Amen, thought they learned their lesson with Pedo Boy? Guess not ... Subway is run by the CCP!
As opposed to Jared. lol
I agree 100%!
My feelings exactly and then some I know you're going to accuse me of being racist but too bad Subway was built on the back of working class blue collar workers of which the majority are white don't cry to me because black people and Mexicans don't buy Subway as much as blue collar workers that are majority White. So when you kick us to the curb by using a lesbian anti-American I hate white people spokesperson you've kicked the people to the curb that built your stupid business. You're losers Jimmy John's is my new restaurant of choice and after that any restaurant but your POS.
Treatment as a customer
On June 23, 2021 approximately 11:00 am I went into the store of this location with my 10 year old son. He like Subway sandwiches so I obliged his request. Complaint Incident: There was some food being made (I don't know the exact name of that order) and a couple standing by the order line. Nothing is out of the ordinary here. However, I asked if the...
Read full complaintRewards
On my account online, it says that I have 4 dollars worth of rewards, with one expiring on the 25th of June. I went to 911 Huron St. Vassar, Mi Subway and they are telling me I have no rewards! What is going on! My number [protected]! Joel Trautner. I am not very happy with this situation. Is your reward program a farce? I want this taken care of and expect extension on my rewards!
Desired outcome: Fix IT!!!
Megan rapinoe
Nothing to do with service. Subway used Megan rapinoe in commercial. I do NOT like subway using Megan rapinoe (the kneeler) in their commercials. Will not buy any subway products from now on
Desired outcome: Apologize for using her. Fire whoever supported using Megan rapinoe ,the kneeler. Subway you disgust me
Veggie Patty
I am so disappointed in the new veggie patty. It is completely lacking in flavor. The previous one was 100% better.
Now adding more words because this site says that if the issue is too short then it might be ignored. I now also have an issue with this site.
How do I add another one hundred characters just so that I can let Subway know that their new veggie patty is a failure.
There we go.
My local Subway (Whitby, Ontario) recently stopped selling veggie patties. They stopped egg salad about a year ago, so there is nothing for a vegetarian. Sad to become an ex-customer, because I used to go there quite often.
Unprofessional employees
June 11, 2021 at approximately 12:00 pm. There was 3 females working, 2 subway employees was assisting 1 lady with her 3 kids, the other female employee assisted 2 customer's that at the time wore in front of me, she helped them with they're order then went to cash register to complete the transaction, when she finished dispatching the 2 customer's, she put...
Read full complaintAdvertizing
You using the anti American women's soccer player, Megan Rapinoe in your TV adds is a disgrace! Her kneeling during the playing of the National Anthem not only disrespects the flag and the members of our armed forces who have served, fought and died for it but she helps to supersize a bogus racist narrative that police are murdering blacks nationwide.
This false racist narrative has led the he murder of dozens of police officers including 5 murdered in Dallas by a BLM sniper after the Ferguson riots and two billion dollars in damages from arson, looting, vandalism last year. Why you would use your brand to support such outrageous events is beyond me!
I used to eat at a Subway twice a week but will never do so again. Several other sandwich shops are available in my area that I will now patronize.
I have friends, family and associates that are police officers and in the military. I will spread the word. If this story becomes widespread it will hurt your sales in conservative areas of the USA.
Shame on you!
Desired outcome: Drop Megan Rapinoe from your TV adds. She is a disgrace and so are you if you continue to have her represent you.
Employee
Today 6/4/2021, Lunch time, went into Subway & used the hand santizer, the young lady behind the counter speaks loudy don't beat on it. Mom, was tapping it so it would come out. Next, my mother ask for a small size sandwich (6inch) first. Then she says she has another order, the same girl that yelled at her had such a nasty attitude right off the bat, she speaks very loudly at my mother and says 6 or footlong 3 times! My mom speaks English but its her second language, she is not difficult to understand if she says small or large. This girl continued to be nasty even the employees have said she was nasty to them and they understood what my mom was asking for but the girl would not let them help her. I find it extremely rude and racist! that she kid/girl is working in a public place helping people. Her name is Adrianne, she is suppose to be a manager. IF her name is incorrect, the date is correct. Please have the franchise owner check his camera he will see her nasty behavior towards customers, im sure this is not the first or last time. Canyon lake is small, the same girl worked for Dollar Tree and was rude to her customers and staff too. This information was given to my mom by another person. She will boycot and so I will I, we will tell everyone about the poor service! Even the employees that were there apologized for the girls behavior. How sad has this become. Not only is mom a senior citizen, she is also disabled and from another country. I ask you to please take charge of this matter immediately. Thank-you
Desired outcome: Probation for behavior, deduction in role, Fired if she can't conform or maybe she wants to sit at home and collect a check. ?
Racist employee
I visited a Subway location (1427 York Ave, New NY 10021) today on my lunch break and had the most racist, rudest, down right degrading experience of my life. I entered the location and waited behind the one other customer at the counter who was placing an order... several other customers had their purchases and were preparing to leave. once it was my turn...
Read full complaintEmployee Customer Service
I seen this on Facebook and it is VERY UNPROFESSIONAL. These 2 individuals NEED to be fired. I have NO RESPECT for people like this and they are ruining your NAME & BUSINESS SALES. This should NEVER happen no matter how rude the Customer is...its called Being Professional and doing your best to make sure every Customer whom comes in, gets what they want and leaves HAPPY. This is so DISRESPECTFUL and its going VIRAL on mainstream media! Unprofessional Employees like this is what hurts your business so I hope that you take this complaint serious and take action.
Desired outcome: FIRE THEM!!!!
Order is never correct.
We have lived near this Subway for 7 years. The only way to get what you ask for is to order in store in Tenino, WA. In Seven years we have never had an order come out as ordered online yet. The Turkey Bacon Guacamole, Never comes with Guacamole on it. My wife orders less mustard and it comes with mustard dripping out the front of the sandwich. More time...
Read full complaintEmployee
719 South 32nd Street Muskogee oklahoma. I made an order for two sandwiches. Just two sandwiches to be ready to be picked up when I got there. I get there I have to wait 5 minutes for the employee to come back from the back from whatever she was doing back there. And then the sandwiches of course aren't ready. So she asked me what would I like I said I...
Read full complaintStore didnt accept valid coupon which expires June 11, 2021
I went to store 40828-0 in Aurora, Illinois. I ordered inside the store around 4:30pm. I had a coupon and the cashier who took my order said that the manager of the store was not accepting the coupons. When I asked her the reason, she couldnt answer. This has been happening for quite some time, because I have some friends who also have gone there and when...
Read full complaintDenied service from employee
A rude employee told me to leave and refused to serve me because I didn't wear a mask. I have told everyone I know what happened and asked them to not go to that restaurant. It seems pretty common for Subway to not screen a potential employee then discover how rude they are to the customers. Do something about this chronic problem. Seems like the owners don't care either.
You are funny.
Service
I had an online order at the our local Subway of which I visit quite frequently. When arriving at the store, the door was locked and people in the parking lot said he closed suddenly. He came back up front and I knocked on the door and explained that I had an online order. He then explained that he was closed and would reopen at 2 pm. He was quite agitated...
Read full complaintFood product you no longer have.
Why don't you have roast beef anymore? I liked the subway club. I want cheddar cheese on my sandwiches. All the cheeses you have are white, sandwich places should have all the different cheeses. Please bring them back.
Desired outcome: bring them back. please
Old bread and orders not taken correctly
I went to order take out and placed order with counter lady today 05/06/2021. First thing I noticed, they didn't have a call in order ready for gentlemen that was person ahead of me they barely were making when I arrived made him wait longer. I had to wait while they prepared his, then I ordered on 6" Italian bread turkey with provolone cheese. Paid for my...
Read full complaintPoor service
I live in Texas, the sign on the door said "mask requested". I didn't have one in my car and offered to order online. Service was refused. The workers was very rude.
5/6/21 @ 12:00 pm in Liberty Hill, TX
Same thing happened to me. It's false advertising, and when I tried to complain to Subway they ignored me. Coming here was a last chance, but I know they wont do anything about it.
Actually you may want to ask your parents this, this is not considered false advertising since the coupons say "AT PARTICIPATING LOCATIONS"
Actually kid, this is not false advertising. I am pretty sure that the coupons say "at participating locations"