Subway
Reviews and Complaints

Shirley Fields, allowed four black (African American) kids to order food, pay for food, then decided to kick them out. Ms. Feilds stated that the kids were there too many days in a row. This is unacceptable!

Vicki Patel, is the owner and doesn't allow her customers to have any contact info on her. The same customers that pay her bills.

I can't help but wonder if Ms. Fields would have handled FOUR WHITE KIDS in the same manner.

I am a former employee at Subway in Centennial, CO and ended up quitting because I was embarrassed to be associated with that place and the sloppy mess they made of customers sandwiches. The staff there was miserable to work with because of their unprofessional behaviors. When I first started there I read the Google reviews of that location and most of them were negative due to employee behavior, poor quality subs, and the dirty dining area. After only working there a few days, I completely understand why they got bad reviews. I was speechless at the way these two male employees spoke to the manager and all of what they got away with and still keep their job. I had previous experience from when I managed a Subway 4 yrs prior. I was proud to work at the one I previously did because we held our crew and the food we served to a high standard. It was always busy because word had spread about the good service and nicely made subs. When I started with the current Subway I brought that same standard I had when making a sandwich and customers voiced their appreciation for how it looked. The manager moved me to the cashier position while her and this arrogant, lazy employee made the sandwiches. I was told that I cared too much about the quality of their food rather than getting them out the door fast. I worked the register for a few days and would cringe when I would watch them making subs. They were fine with sending a paying customer off with a sloppy, falling apart, sauce all over the outside of the bread, very poorly made sub that the guest was gonna end up wearing because of all fixings falling out once they unwrap it. I could clearly see the displease on the customers face while watching that hot mess being made. I had to quit because I was too embarrassed to be wearing a Subway uniform after witnessing and working with such lazy, rude, disrespectful people and it being accepted from management. I understand why it's rare to see hardworking, professional employees at Subway. We don't last because we are over shadowed by bad management and the terrible crew that has zero consequence. I've read the reviews on Subways all over the country, and all complaints are the same for those Subways. I just don't see how they will stay in business in the future.

I visited this store last week.
I noticed the employees were slow
They did not change there gloves for an hour time frame visit. The lettuce was old and rotten to the taste. The manager Raven was the rudest abusive manager especially to her new employees that I've ever seen. The store was clean the bathrooms were decent. The chips needed restocking and they were out of all cookies.

Subway left their knife in the sub...it was good it was opened to look at the toppings. It's where they are always using the knife to push and smash the stuff in so they can close it. Stop forgetting your knife!

Today I walked into a Subway at 6 10, it took 20 minutes to get my order when there was one person and 2cars in line, ordering one sandwich each. Then an employee called me ma'am and the other said quietly, ma'am?! And sniggered grotesquely. I'm young, but that's no excuse. After that the same employee said six times in a row that couldn't hear me, making almost yell. I am deeply unimpressed with you're services.

I go to subway on greenspot about 7 times a month.

Tonight I went to subway and oder sanwich and ask for water and the girl said their were no water cups so I ask for a cup just for water and she said I have to buy a drink to get cup so eat my sanwich with out water

I will never go back to that store again rhere is a jersey sandwich just down the street fro from now on I am going to jersey

Went to subway with a large order and didnt like the attitude of employee, I believe her name was Ella actted very snotty like she didnt want to be there.I walked out and went to subway at walmart.this is in Albion new york.woman named Chanyce waited on me there .She was excellent.I will Never return to Subway on main street again. She should be fired.

I went into the 24 hour subway at 1045pm on August 23 to get sandwiches and the lady Patricia told me they were closed for cleaning and stocking for 30 minutes.so I sat in booth and waited she kept playing not no cleaning I could see.but I waited still wasn't ready so I left the store to take friend home .i came back like 35 more minutes there was a line of people ordering food and there was a dark skinned racist black women told me they were closed and wouldn't serve me is this how u do business this woman was a racist n obviously hated white people.is this wat u got working for you bigots.please contact me at [protected] I sure would like for somebody to know how your company name gets scarred by racist bigots working for you?please call me I would like to resolve problem with out blasting on rating system

Manager Janine having a new hire close with no training on closing. Very rude in how she addresses employees in front of customers. Store has had multiple employees quit manager will not give proper training. Has new hire closing with no keys only 9 days on job was only shown once how to close out register do some of the closing duties admitted that she herself as manager doesn't remember how to close out

I typically do not complain to corporate entities. Yet today, I felt it was necessary to do so. My husband and I frequent one of the two Subways in Ada, Oklahoma. We have always far preferred the downtown location for many reasons. At 1:15 to 1:30 today, we waited in a line of eight others to order. There was only one sweet, dear little lady behind the counter. She kept trying to placate those waiting while providing unflustered service to each person before her. We ended up leaving for the other location, where there were at least 4 or 5 folks behind the counter. Poor scheduling. Poor management. Sad working conditions. Not safe! These should all be addressed. And the sweet server deserves kudos for her calm attitude through it all. I appreciate your time and consideration. A.Phillips, Ada, Oklahoma

It is bad enough they don't put any meat on the rolls I got a 6 inch sub the guy put 3 and a half pieces of meat on the bread I said where the meat he told me there olny aloud to put 3 pieces on a 6 inch and only a few sprinkles on lettuce what the heck my grand son got a foot long the guy put 5 pieces of meat on a foot long and hardly any lettuce and 1 small drink we got charged $26.00 this is a rip off sub way needs to close if there doing stuff like this.

I just got back from McDonalds because the emploee working Subway would not even go behind the counter, much less take my order. I stood there for a few minutes to give her time to do whatever she needed to do but she never came. I asked the Shellmart cashier if subway was open and he said they were. I waited another minute and nobody showed up. I went and got a drink from their cooler and as I was paying a chubby blond woman in a subway uniform walked by nowhere near the subway. She was staring at her phone and walked outside and lit up a cigarette while continung to punch on her phone. I drove to McDonalds and got something to eat and she was still standng there punching on her phone and visiting with some guy. This is the worst service I have ever tried to get anywhere. It was 10:20 on Sunday 8-11- 2019.