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Subway

www.subway.com

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1.6

Overall reputation rating based on reviews and complaints

Subway earns a 1.6-star rating from 34 reviews and 1114 complaints, indicating that most sandwich enthusiasts are dissatisfied with their meals.

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Subway Complaints Page 15 of 56

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R
2:29 pm UTC

Subway no cold cut subs for the last three weekends

for the last three weekends there is no cold cut subs available and the staff in wahnapitae are rude . they do not follow the covid protocol. need to wear mask on the nose and mouth and not on your chin. also you tell them little sub sauce and you get lots to the point that the bread get soaky. wife expressed her dissatisfaction to the owner and it must of went on deaf year because the same nonsense keeps happening. i am not as easy going as my wife is. i will have to go elsewhere. i like to support the business in my community but i also like to have what i want when i want it and not hearing excuses. enough with the excuses and fix the problem.

Desired outcome: get a free gift card and most of all fix the problem with this subway

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M
7:09 pm UTC
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9/1/21 approximately 12:45 P.M. I entered the above location and got in line. I approached the counter at my turn and started my order with a young man. I do not know his name because they do wear name badges. I ordered a footlong BMT on wheat and a footlong steak and cheese on sourdough. He pulled out a 6" sourdough, I corrected him. He seemed to be more...

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J
6:48 pm UTC
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I placed an order for an All American Footlong. When I got to the store they had no record of an order under my name. Reordered at the store and had to pay twice. Do not know what went wrong but the sub was not worth $21.26. I feel that I should have a refund of $10.63 the cost of one sandwich

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S
12:48 am UTC

Subway Subway

The Subway in Oldsmar Florida on Tampa Road is a health hazard!
a few years ago, I took a co-worker to lunch at Subway and we both became very ill. I avoided the establishment ever since, until last week. I decided that since they were advertising new "everything" I would try it again. BIG MISTAKE! I was SICK, throwing up and diarrhea for days!

Desired outcome: Correct health values

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A
9:17 pm UTC

Subway Commercial

Will not eat at your establishment again, until you pull Megan Rapinoe commercials. We cannot believe that under the circumstances your very first decision wasn't to pull them immediately. As an American sharing our view of this, she and your company are an embarrassment to us all and outwardly to others who view us. It's an unnecessary and unacceptable insult by you. What United States company does some thing like this instead of fully respecting this country. Better yet, leave all the politics out of it completely, and common sense is you won't have these kind of issues. Sell your good product and quit choosing political sides. Until then, our once or twice a week visits will be with another establishment that deserves America's support. Signed, us and our fellow angry Americans who helped build Subway to what it is today, and who will help bring subway to what it will be in the future. It's your choice.

Desired outcome: Canceled commercials

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R
10:39 pm UTC
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Subway Subway ads

I have eaten at Subway in Topeka Kansas at least two to three times a week for years. That all came to a stop after watching your adds staring a very unpatriotic woman that in mind should have NEVER been allowed to represent my great country. I can't believe you and your company would celebrate such a person at the same time making money from the very people and country your spokesperson attacks. No more of my hard earned dollars come your way until you drop Megan Rapinoe. After all
Good cents sandwich is not far away.

Desired outcome: For your company to Respect the country you do business in!!

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J
4:26 pm UTC
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I believe it was 8/8/21 that I was in the restaurant. I asked the boy who was there what came on the "little turkey". He told me an I ordered it. The menu siad it was 1.99 and that was what I was expecting to pay. When the sandwich was finished, the boy said it was going to be 4.26. I asked why it was so much, because the menu said it would be 1.99. He told...

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M
8:57 am UTC
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The two employees that were working were extremely high. They were having difficulty doing the simplest tasks laughing. Asking me questions that didn't make sense and laughing. It took over half an hour to make one sandwich. I was very frustrated but didn't say anything. There were moments they completely forgot what they were doing and just stood there. Please help. Thank you.

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A
7:41 pm UTC
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I had ordered 4 footlong sandwiches, 3 contained lettuce and it was slimy and on its way to being rotten. I physically got sick and my husband opened the sandwiches up and rotting ingredients is why I got sick. I order from the same store every time and service as well as product just keeps getting worse and this is why I will not order from Subway ever again! I hope the vomiting is over because this is really not good!

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S
3:11 pm UTC

Subway Megan Rapinoe

I am dismayed that you chose to put this sorry example of an athlete and patriot in place to represent Subway in the media. She has not impressed me with her braggart ways on the field of play, nor with her disgusting displays of anti-American behavior. I, and my family, will no longer visit your stores until you have removed her from her current affiliation with your company.

Desired outcome: Remove Megan Rapinoe, she is no American hero

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April Donner
Moriarty, US
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Aug 23, 2021 9:21 pm UTC

I agree!

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A
2:26 am UTC

Subway u new star rapinoe

thanks subway, as long as u use that in American as your spoke person, i will be eating at jimmy johns

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F
8:13 pm UTC

Subway Disgusting marketing campaign and media rep

Been going to Subway for many years, at franchises across the nation. But you have lost my family's business forever due to your selection of Megan Rapinoe and her repulsive anti-American antics as your latest marketing campaign/ploy. You've made a huge mistake, Subway, and I hope you never recover. You're clearly blind to what your customers want and expect. Massive corporate blunder that will go down in the annals of marketing history as one of the world's worst decisions. You beat New Coke by miles. What a joke. Yeah, stay woke and go broke. Will love it!

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U
12:37 pm UTC
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Subway Rapinoe as spokesman

Myself, other family members and several friends will no longer patronize Subway. You made a conscious decision to hire the kneeler.. apparently you support dishonoring the United States of America!

Desired outcome: Drop Rapinoe immediately..

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D
9:33 pm UTC

Subway Using Megan Rapinoe in your ads

I have enjoyed Subway for many years and the shops in my area are wonderfully managed. However when I saw Rapinoe in your ad I was completely disgusted. How can you use someone who continually denigrates the US as she does? I know this complaint will no doubt fall on deaf ears, but I had to express my opinion. As a retired vet, I cannot in good conscience continue to frequent your stores while she is employed. My wife and I will find a new place for lunch.
Sincerely,
David Roscoe

Desired outcome: Remove her from your ads.

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Ms. Jean
Dayton, US
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Aug 10, 2021 1:14 pm UTC

Disappointed that Subway has hired Megan Rapinoe in your ads. She is a hater of all that is America. I'm a vet. I'm going elsewhere for lunch.

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Brist cao
Brampton, CA
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Aug 07, 2021 10:30 pm UTC

The fact that you want someone fired shows what a lowlife you are.

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D
7:16 pm UTC
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Had stopped ordering food with Subway since it seemed like my orders were not fulfilled correctly. With the new menu that just recently came out I decided to give it another try, was very disappointed. Sandwich is always sopping with condiments, sandwich was always dripping and tasted like it was nothing but condiments. Hardly to no meat on the sandwich, mainly vegetables, if I were a vegetarian I'd be happy but I'm not.

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A
9:14 pm UTC

Subway Not accepting coupons

The Subway locations in Racine Wisconsin are not accepting the corporate coupons that are being delivered in our area. I tried to contact corporate, but never heard anything back. It's a joke. If the local stores are deciding not to take corporate coupons, they probably aren't buying the produce or meats from corporate either. The tomatoes at the location I go to have been disgusting, and they look smaller, like Romas. I think they're just doing their own thing now, and I will not buy from them again.

Desired outcome: Have corporate actually do something about this

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S
5:54 am UTC

Subway Mandatory vaccine cards to eat indoors

I will not shop at any of your stores that mandate this policy regarding a Vaccine that has not been FDA approved for this reason you have lost will be loosing my business

Desired outcome: Remove mandated vaccine card requirement

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J
12:02 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Subway Megan Rapinoe

Subway customer 3 plus times a week for 20 years until you hired the Purple hair hater Rapinoe. My family and I will never darken the door of another until she is gone.

The thing I hate the most about this is how unfair it is for the great employees that work at Subway. You have put them in a position that they can't win. They have no say over what the corporation does but yet the feel the anger and the loss of sales from the customer's.

Desired outcome: Dump Rapinoe.

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PhilfromCA.
US
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Aug 07, 2021 1:48 pm UTC

As a frequent Subway customer I fully agree. I wrote off the hiring of Jarred as an excusable mistake, but the hiring of Megan Rapinoe was a conscious decision to disrespect all that have fought and died for Americas freedoms not to mention the millions that love America because it has always been the most equatable country for people of all races.. but unlike you, I am done with Subway until they denounce the Woke culture publicly and completely.

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C
7:58 am UTC

Subway No meat

We ordered some subs my wife ordered a steak and cheeses there was two small spoon full of steak that was it on a foot long are you kidding me? 8 plus change for that.

Desired outcome: Would like a refund

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J
11:04 am UTC

Subway Higher prices and Half the meat and cheese

I went to Subway the other day and couldn't help but notice how thin the meat and cheese has gotten. I ordered a spicy Italian with cheese and couldn't taste the meat and cheese because the portions are so small now. Subway, you're abusing your customers with this business practice and will suffer the consequences of your actions. Your competition will eat your lunch, what's next 11" subs for the price of a 12"? oh wait, you already tried that. Why would anyone return based on your new business practices?

Desired outcome: Go back to the portions you used to have before its to late.

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