Oklahoma City, Georgia
United States - 73104
I work at the sonic location on brodway and vassar store number 4461, and the subject of my complaint i...
I am currently employed at one of the two Sonic Drive In stores in Florence, Alabama. For the past two weeks, our system has been having trouble. The Boom Foods HelpDesk told us they could fix it, and ended up making us take orders by hand for two or three days, and on the fourth day it messed up again. On the forth day, the Boom Foods HelpDesk told us it would take 15 minutes, so that's what we told customers. After 45 minutes, customers were getting agitated. HelpDesk told us to restart the POV and we'd be fine, and the guy hung up. Well, it didn't fix anything, and he ignored our calls for the rest of the night. A manager ended up getting it to work by messing with it for a while.
On top of this, and why I'm posting all of this, today is payday. They aren't giving us our checks. They're in the process of switching to paycards instead of checks. Boom Foods LLC has made it so difficult to effectively run Sonic. We're losing business, customers aren't coming back, workers aren't coming back. I am so disappointed as a Sonic employee I'm considering quitting myself.
I have been working for sonic. For 2 year's now and a very hard worker at that and when asking my boss for a ray's. He had told me that if i could get the time's down he would think about giving me one. but when letting him know that i only could. Do so much as a cook he said nothing. I work very hard for sonic and I love working there it's a fun job and the people are good. I have a little boy that i am trying to take care of but when working for this sonic i feel as if i am going no where. I would love someone's help on this pls. my name is matthew elijah queen. And i work for sonic in sapulpa oklahoma at 602 e dewy 74066
Their food is usually dripping is sauce. Tonight I asked for a grilled chicken wrap without the ranch...
I sorry i worked at the hell hole with a dyke who compained more than customers this isnt my complaint my issue is the pay rate for the car hops they bust their ### to take out orders on roller skates thats not fair cause half the cheap ### customers dont tip whats up is that i worked at pizza hut for 7.25 plus tips as a freaking driver so tell me whos being fair in role of suposed proud last of the drive ins kiss my redneck butt cause i got screwed working for the hell and still couldnt pay bills i was a fulltime cook working over 40 hrs a week and couldnt pay bills and the sad part of that all i was paying extra for was cigs and fuel for my car where this great pay and benefits up the corprate people ### driving exspensive vehicles and lughing atthe one that work for them so all you peopl who tell the others stop whining shut the hell up until you know the hell that goes on there stay quiet cause you are the reason im ###ing journalist and guess what i dont give damn about spelling
I'm sick of hearing complaints about carhops asking if the customer wants change. These people work for $3.50 an hour ever since SONIC decided they couldn't afford to pay servers. Someone said they won't tip for a carhop to walk 10 feet to deliver them food. Well, why don't you get off your fat ### and walk for it yourself, you lazy loser?!? I worked for Sonic when they still paid minimum wage, and we were always surprised to get tips. Now, these people depend on it, because SONIC CORP. if sofa king cheap!!! For any of you carhops that read this, I STRONGLY recommend that you start bringing your own bottles of "WATER" to work and carrying them on you. When you can tell that someone's not going to tip you, and I know that you can tell...Pour the "WATER" in their food. Just make sure you piss in the bottle first!!!
You fat, lazy idiots!!! Get out of your air conditioned car and WALK to get some food. I swear that EVERYONE in this country is too obese to be allowed to live!!!
I've worked for this location for almost 2 years now. This store has'nt been ranned right since...
Dear sirs, on Friday June 11, 2010, at approximately 8:40 P.M., Ihad the privledge of stopping and...
I went to my local Sonic here in Mocksville, NC today. It used to be a hell of a good restuarant, with great service and a good manager. On several occasions he came out and sat with me and my children on the patio area and chatted with us while we ate. He even came out and gave my kids some free ice cream cones one day for being regular customers.
I have been back several times since he left, all with horrid results. I understand a new manager has to take time to get new people in and trained up, etc etc...but this is rediculous. I don't see how they get by a health inspection.
Every time I pull up, the trash cans are overflowing, there is some kind of residue on the menus, and spiderwebs on all of the menus. The dumpster area is always wide open and you can smell the stench of rotten food from your car. The new manager has apparently fired all of the previous staff because I now see no familier faces. Instead of my usual polite and friendly server, I am met either with a clearly drugged up homosexual male on skates, or a girl that looks like she just got done doing something naughty in the bathroom.
Every time I order, it takes almost 20 minutes to get my order. I remember on one occasion the previous manager had my order done and at my vehicle BEFORE they got done talking to me. I didn't even know I was done ordering by the time it was there. Now, I order ONE drink. ONE. And it takes 20 minutes. Rediculous.
But back to todays event. I pull up and notice 3 employees sitting behind the building. At first I thought they were taking a smoke break. Then I smelled it. Like a fog, the dense smell of marijuana rolled into my window. I ignored this, as I honestly didn't know what to do about the situation and pulled into a parking spot near the front of the building. We now eat in our car, as the tables on the patio are always covered in gum, ketchup, etc.
I press the button to order my food, and I get no response. Figuring the button is broken, I move to a different stall. Trying again, and once again no response. At this point I get out of my car and go inside the front doors. There is nobody there. NOBODY. I say "Excuse me!" several times, with no response. Finally I got aggravated and left. As I pulled out, I saw the same three employees, one of which was wearing an embroidered shirt (I can only assume she is the new manager) finishing up their "smoke" break. One of them was talking to someone parked near the back of the building, so I am assuming they are selling what they are smoking.
Needless to say, I WILL NOT be back to this restuarant. EVER. And I hope this complaint makes it to every other person in my county. And if the old manager ever reads this, I want him to know I appreciate his hard work and great customer service. Any business would be lucky to have him.
We ordered a chicken club sandwich and found a cockroach in it, unfortunately my wife had partially eaten it before discovery. The supposed owner of this franchise (Jim Baird) was rude and verbally abusive when contacted. Please avoid the Sonic at 306 W. Covell in Edmond, OK. Cleanliness is obviously an issue with this Sonic.
One night and the first night I had been to sonic I was there with my boyfriend we were talking and talking for a long time that we forgot to order something and they closed well we thaought that it was ok for us to stay there but next thing u no the manager called the cops on us it was a very bad experience that will be the last time I ever go to Sonic.
I was hired on at Sonic as a fountain person. When I arrived I was not trained on anything and the guy that was supposed to be training me was very unprofessional. He was using profanity the whole time and everything he was trying to explain to me was wrong. I was not even trained and he expected me to get everything the first time. He was very rude. He started throwing things and this was my first night on the job and he expected me to already know the job without even having Sonic experience. I never experienced nothing like this. Also other empolyees that work there were very bossy and rude with no respect. I was put ont he schedule only two nights a weeek and those nights made to go home after only being there two hours. I called in sick one day and was fired because the rude manager said I only work two nights a week which was not my fault and I am not dependable. This action was unacceptable because you do not fire a person for being sick. I will report her to the Dept. of Labor. Also the manager needs to be terminated.
I am currently employed with this ridiculous ### company! Reason why i'm still here is because i'm...
I am a chronic coffee drinker who enjoys several cups of coffee daily. Over the years, I have drank all kinds of coffee, and I have spilled a lot of coffee. Today however, while in-town for a doctor appt, I decided to stop at Sonic in Lawrence, KS to order breakfast & a coffee. While transferring the coffee from the foam cup to my insulated mug, some of the coffee spilled over top of my hand, & in I practically jumped out of my seat, it was so hot. My hand turned flaming red & felt like it was on fire. The pain was excruciating. When I got home, I immediately applied aloe gel & an ice pack. I had to keep the ice pack on & off for 5hrs until the burning finally calmed down. I am now left with at least a 1st degree burn over the entire back of my hand & several fingers. I am furious that Sonic could allow it's coffee to be served so hot. After thinking back, I can remember on one other occasion when I visitied the same Sonic & could not drink my coffee for 20 min, because it was too hot & singed the tip of my tongue. Coming from someone who enjoys hot beverages, & can drink freshly poured from the pot coffee, that is pretty bad. There is no reason whatsoever, that any restaurant should serve consumers hot drinks that are 1 degree shy of boiling.
This is a simple solution to your complaints regarding Sonic Drive-In's across America. If you experience a problem, simply call 1800-OKSONIC. The customer service representatives will resolve your issue and send a trouble ticket to the affected store and the store franchisee. If problems are not resolved at a store, the store can be stripped of franchisee rights and be forbidden to open.
Thank you for reading.
I have Worked for this company for 3 years & never got 1 raise. they don't give 10 min. payed breaks. [under california laws it is required] the Manager Vanessa & General Manager Dago are HORRIBLE to work with. I don't close & Vanessa waited till 9 mins. after my shift to tell me what else I needed to do never taking in the fact i was not use to closing [or say thank you for taking care of the new girl]. she cussed & yelled at me I Even found a packet of Ketcup in my skate the next day. [compliaments of Vanessa] & she had wrote a nasty note in tha locker room for me & everyone else to see. NEVER waste your money at a horrible fast food place that can barely pass health expection regulations.
I went to sonic today, wanting to get a sonic blast with extra Reese's and a strawberry milkshake for my mother. A few minutes laterm the carhop arrives at my car with a strawberry milkshake filled to the rim, and my sonic blast with Reese's and whipped cream on top. If you have ever gotten one of these, you know that the blast usually comes up above the rim of the cup into the clear top. Not today! Today my blast was double cupped and was only half way full- even with the whipped cream on top. I pressed the order button again, but instead of ordering another rip off item, I asked them if there was some reason why my blast was half-way filled with ice cream. She said they would have someone right out. I told them to forget it. I wanted them to know of their mistake, but I didn't want spit in my food. I mean, c'mon, if they wanted to save money, they could stop putting an empty cup under everything I order and GIVE ME MY ICE CREAM!!! argh!
I went to sonic with my family and we ordered
1 jr dlx hamburger 1.00
1 wp bgr 2.99
1 mozz stk 2.79
1wp dt coke 0.00
1sm dt coke 1.00
1 pc marinnara 0.00
I did not get my marinnara sauce, and when I got my hambuger there was not a buger.
Never again will I ever order from any sonic!!!
i arrived at sonic at 1:45 pm on 01/31/2010.When i placed my order i new that happy had not started, but i...
A loved one who suffers health problems is paid about $3/hour by this company and was just put to work on 3 12-hour shifts. This company is exploitive.