Sonic Drive-In – Page 67

Told the girl in the beginning i wanted the bogo offer. They bring my food and didnt give me the while thing, saying I didn't order that . Then proceeds to tell me since i already paid I couldn't have it cause they had no way to put in computer system. Finally they come back to ask what I had. I am here almost everyday and this us how they want to treat their customers. Now I have to wait even longer while the rest of my food gets cold. I've been here for 25 minutes already.

Today I went to my local sonic during happy hour (2-4) where the sign clearly states 1/2 off drinks. Since when is an Ice Cream Slushy not a drink? A slushy is 1/2 off as well as shakes so why wouldn't this be included in the deal? The sonic in Bridgeville, Pennsylvania has the absolute worst customer service I've ever experienced at a "fast food" establishment. After sitting at a window for 10 minutes and not being acknowledged, I made my way to the drive thru where I sat for another 10 minutes before I was asked for my order. There was 1 car in front of me and about 3 total cars in stalls. This is comepletly unacceptable. How do you consider yourself a "fast food" restaurant when it took almost 30 minutes for me to get an ice cream slush just to find out this isn't considered a "drink" for your "happy hour". I will never return to this location. Every time I've been there the service is so slow and my food comes to me cold. You're either understaffed or clearly just don't give a damn about your customers or how their experience is.

We went to Sonic tonight to get the special .99 drinks. We ordered 2 large limeades and 1 Large ocean water. We were told they were premium drinks & would only take $1 off. I looked it up and it says all those drinks & doesn't mention anything about premium drinks nor does it say on the menu board anywhere that these drinks are premium drinks. I know it's a minimal amount but that's false advertising if you're state those specific drinks but yet saying they are premium drinks. I was just trying to figure out the justification of the charges.

My name is lakesha Hubbard the parent of kadarius Hubbard he is 17 years old I went thru all the paperwork to get him hired and he was hired as a carhoop weeks later they put him in the kitchen now this where things get bad I don't know what the problem is or when it started but the manager Aaron been very mean rude unfair and disrespectful towards my son they don't give him many hours he give him 3 hours for the whole 2 week and his check be less then 100 every two weeks and they charge him for things he didn't eat I believe they stealing hours stealing money and doing some illegal activities they smoke weed outside they misses up ppl order and still remain to some how make my son pay for it I was gona go to the news about this matter but I wanted to let you know that I am very unhappy with the [censor] going on with them my son is never late he always do his work and they still find away to push my son to the edge today is Sept 6 2017 he had to work at 5 when he got there the manager Aaron told him that he texted my son and told him to not come in that was a lie my son never got the text Aaron lied my son quit cause of the disrespectfulness so please investigate Sonics drive in on 2460 popular ave Memphis tn there are some discrimination against my son by the manager Aaron please keep me posted I will take it to the news if I have to

Hello I just opened my meal and I have a few complaints about the Whitehall Sonic in Ohio.
1. At the drive thru the person was not listening to me what-so-ever
2. More importantly I got the #12. I received ONE onion ring and ONE piece of toast. I also was not asked what sauce I wanted.
The service and food I got was unacceptable. I do have a photo if you need one as proof.

Date: 9-06-17
Check #126770
Stall 6, Tray 3T

The I got a Sausage Egg Burrito from Sonic in Tupelo on Gloster St. This is my usual order. It was the absolute worst! It had almost nothing in it! When I complained about it to David, he said it was made correctly, without even checking it out. He said there should be 7 pieces of sausage in it. Were they supposed to be the size of a dime? Almost no egg. Then he argued when I asked for a refund asking me what HE was supposed to do with my burrito! I told him I didn't care, just give me a refund. After a few minutes, he got back on the speaker and asked me again what I wanted. He said I had already paid and wasn't going to give a refund, apparently. I told him to either give me a refund or give me a manager. At that point, a manager did come to the mike, not out to me, and said he was sorry and I could keep my drink. He apologized that it was not the way I wanted it. I will not be going back to that Sonic again.

Also, there is no way to complain or contact anyone at www.sonicdrivein.com/contact. The "contact us" link does not work.

I love sonic onion rings and tater tots. I often stop at sonic for these items plus popcorn chicken. I also love ketchup on these items and Beat on the go. Every time I ask for a

tub of ketchup I get a hassle. Many times they tell me that they no longer provide cups if ketchup. They will give me several packets of ketchup. My point is ...have you ever tried to drive and squeeze ketchup packets on onion rings, tater tots, or popcorn chicken? Almost impossible! Just as dangerous as texting while driving! I would really like for someone in the corporate office to think about this and come up with a solution! Thank you for your time.

On 9-5-17, we stopped at our Vandalia, Illinois Sonic. After ordering, the screen told us our order was on our way. After waiting 5 minutes, it finally arrived. The cheese-burgers that we were served were terrible. The meat was very tough and was hard to even chew. It was like they have been reheated on the grill. They had no taste at all. The cheeseburgers and the fry's were not hot. This was NOT a good meal and was not worth the $13.00 + we paid. I guess we should have gone to McDonald's where we could have at least got better food and cheaper!

I've lived in Aubrey for over 6 yes, and around the corner from Hwy 377 location. No matter time of day or night, or if I order full meal or just one of many of there multiple drink flavors they provide there's a problem with my order.The foods never freshly serverved, and most of the time looks thrown together.This situation on top of multiple others like something always being left out of order or them not fully listening and rushing out food I wouldn't feed a dog, I'm not picky at all and I've worked fast food many yes out my life and I never had or seen such poor service, Also they never make things right they either argue with you about your order or give you the oh well your loss attitude, I stop for food or drink before my shift at nursing home facility I work at Pilot Point sonic also off hwy 377 and never a problem not once its been over a ur and just when I think let me givey local store some service another issue occurs.I have plenty of coworkers, associates, and friends in the area or that simply pass thru and they all say the same thing Aubrey sonic sucks sorry to have to say but so true this one makes many look past and go to next local one stop shop.They should consider getting with Mr.Till owner of sonic in Pilot point for some tips cause there standard, quality, and customer service will make any drive extra few miles to not have to continuously be disappointed by Sonic at 924 S.hwy 377 Aubrey TD 76227

Every time I visit the sonic in many, Louisiana I get bad service. When I order they said I can't here you, we are waiting for our food but it never comes. I tell them I ordered and they say I didn't take your order. I want to know why they do this. If you stop between the hours of 6pm to 8pm your lucky if you get your order at all. That is not a way to run a business.

My wife and I believe that during the 7 min. that the screen showed that our car hop was on their way, that our order was mistakenly taken to another vehicle. After receiving our order, we drove home and opened our order and much to our surprise it appeared that both cheese burgers had been unwrapped and checked and then re-wrapped. The foil was not pristine and neat as it always is. You could tell that he top buns were crumpled and not fresh, right off the grill. I know that mistakes can and have been made but I can't condone someone else handling our food and then sending it back, only then to be sent out to the proper destination.

On 9/3/2017 we went to the Sonic in Trussville Alabama at 8: 15 p.m. to get half price shakes but they said they were no longer doing that even though I showed them their website that currently said half price shakes after 8 p.m. Of course they didn't care and weren't polite about the matter. Sonic is way overpriced. Not happy at all with Sonic. If you're no longer doing the promotion that's fine but take it off of your website.

We were at Sonic in Cheyenne WY on Dell Range BLVD, wanted to grab a quick drink on our way out of town. Drive thru was full so we went to a car hop island. After sitting there for 10 minutes and pushing the button at least 4 times and not getting an answer we decided to do drive thru.
We waited for 15 minutes before they took our order and then it took another 10 (at least) for them to take our payment and for us to receive our drinks.
We noticed workers inside standing around and there was no rush to get the backed up orders out to customers.
I'm really not one to complain but this is a constant issue for this location of Sonic.

I have gone to a sonic restaurant (on 724 S. Jackson Street, Cookeville, TN, 38501) and the past four times I have went I have not gotten what I have ordered. Last time I ordered a sandwich with no tomato because I have a tomato allergy, and a vanilla root beer. There was no vanilla in my drink and there was tomato on the sandwich (I had to throw the sandwich out because I can't have tomato at all and live to far away to drive back just for one new sandwich). This past visit I ordered a route 44 cherry limeade with extra cherries. Even though they charged me for the extras, I actually got one less than the normal amount of cherries. I tries using the talktosonic website, but there has not been an ID number on any of the receipts so far. Please fix this. I am tired of going there and my order being wrong.

For the past two nights, I went to Sonic's on North Hill Street, Meridian MS. Both nights, I was there approximately 2230 hours. The first night, I ordered two shakes thinking they were half price since it was advertising on the menu boards. After being charged full price for my shakes, the only answer I received from the manager was ... "They are full price!"
Tonight not only did I have to repeat my order several times, but when the three shakes arrived, they were all wrong!
The manager did not come outside to address my issues, but rather relaying her messages through the carhops!

I will not return to this location again!

Every time I go to the Columbus Ks location I can pretty much guess something is going to be wrong, but being that I live in town that's where I go. Everyone gets their orders wrong. They can't even get a simple ice cream order correct. I spent over $10 tonight and just had to toss it. I know some of the people who work there, besides the fact that at least one of the cooks is a drug addict and goes to work high.. prolly why the orders are always wrong. At least one of the managers his friend and gets high with him. I'm not taking my food back. Who knows what will happen to it if I do. Last straw this time.

On September 1st I ordered food from Sonics drive up and when I got home to eat I realized the bun on my chicken sandwich was burnt. I was too far from sonics to return the sandwich so I called and talked with a manager who told me the bun on my sandwich couldn't be burnt and she will not replace it because she will not give out free food . I was very disappointed because I eat at this location often and never had a bad experience until now. The manager on duty did not resolve my problem only to leave me disappointed and without a decent sandwich.

I live in Many Louisiana and there are two girls who have recently started working at the local sonic named Tiffany and Shalicia. I have actually witnessed smoking the two of them smoking marijuana on the premises during a break from work. My son told me that he could smell it from the stall he was ordering at. Another instance they were visibly under the influence while at work at sonic. I made a statement about it and now when I come to the sonic they are rude to me and treat me and my son badly because we spoke up. Sonic is supposed to be a nice family friendly place but it is ruined by the presence of drug abuse and attitudes. Please do something about this problem at our local sonic.

The past 2 times I have been to Sonic, the girl(s) who come to the car with my strawberry limeade have kept my change for themselves as a tip, without even asking. She gave me a 5 dollar bill but didn't offer me the remaining 77¢ (laundry money!). When I asked for it, she said she "had to go back inside to get it and... How much was it again"? I told her to forget it out of frustration and disgust. And the time before those 2 visits... The girl gave me my bills, and asked me if I needed my spare change but didn't bother getting it ready... Looking at me expectantly, like I'm going to let her keep it. It puts the customer in an uncomfortable situation. And it's very rude to assume that you get to keep money that does not belong to you. Think of how much spare change they take during the day! This happened at the Sonic in Pulaski Virfinia, 8/31/2017 at 5:10 p.m.

We went to Sonic today (8/31/17) because we thought it was 50 cent corn dog day. We were mistaken but got them anyway because we love them. I got 6 corn dogs, we came home and only 1 of the 6 was edible. The other 5 were burnt and busted open. It was only slightly disappointing that it was not 50 cent corn dog day, but it was extermely dissapointing to pay full price for something that isnt close to edible. We took pictures for you guys to see what we were served.