Sonic Drive-In
Reviews and Complaints

Every sonic fixes them different. In one place you get fresh fruit and others you just get a slush. If I wanted a slush with no fruit I'd ask for a slush but I order a fresh fruit frozen limeade or lemonade and NO FRUIT. What's up with that. Just asking to get everybody on the same page. You advertise fresh fruit limeades and fresh fruit lemonade. Notice at the top it says real fruit slushes. Please I hate the slush without fruit and it's included according to your advertisement.

Went to sonic tonight. We ordered 3 Meals. My burger was missing 80% of the toppings that it comes with. My daughters corn dog was burnt and tasted like dirty oil in the fryer, and they didnt give her the apple juice that was included in the purchase of her kids meal...My husband ordered a 5 PC. Chicken tender meal and received 2 burnt chicken tenders, 3 tater tots, an onion ring that resembled a dump, and a random slice of bread. Half our order was missing and the other half was disgusting. Needless to say we wont be coming back.

I only go to sonic at home and traveling stopped in Benbrook Texas today and got drinks and ask to use restroom was told they didn't have one I'm 64 yrs old and first time I have ever been told this Now I know employees have to use the restroom while they work I'm in business with the public and we have to have a public restroom for our customers so why is this one Sonicdifferent

This was my 1st visit to this Sonic. I requested a #10 with tater tots and unsweetened ice tea by number. It apparently registered as a double cheeseburger. They replaced order.
The chicken was not raw, but had texture of chicken that was JUST past raw, no pink. It was hard to bit into and texture was off setting and unappetizing. Tater tots were not crisp. I could not finish the chicken (which was slathered in mayonnaise), but did finish the tots.
Server (Logan) was great thru it all.

My first experience with Sonic was excellent it would be almost a year that I haven't went back to Sonic's I went last night to get some food ice cream grilled sandwich I got a microwave sandwich I swear some popcorn chicken I got some corn not shaking the chicken was hard I was not good at all as for the burger nothing was so microwave it was rubber I would never go back to Sonic's again maybe for the cherry lemonade and another thing when I ordered my food 30 was a large when it, food everything was small so app to correct them on that and they super-sized it but that business in Salinas California Sonic's has went to s***

I live almost right across the street from our Sonic drive through and take my orders to go and it does not matter what place I am in line but whenever I get my food it is never got. The burgers feel like they have been sitting on the counter and are cold and the fries look like they sat in the grease or were refried. Definitely not fresh. We used to enjoy Sonic's food but lately it has gone down hill. Not worth the price we paid for it. Very dissatisfied.

I have sat here for an hour and a half waiting after going through the drive thru. I pre ordered my meal ... Haley was the one correspondence in drive thru and in stall. It's like she couldn't or didn't understand and I wouldn't be so angry if I didn't have a 3 yr old waiting on his food. And the place is like a high school hang out. Like I can't get service because I'm not a cute boy. This was my worst visit ever. And I'm going to go on social media and make sure ppl know family's aren't welcome at this Sonic's on moffett rd

1580 E. Main Street Woodland, CA 95776

Today we drove from out of town to eat here as there is no Sonic in our town. We ordered a number 11 chicken strip meal that comes with tots and onion rings as well as Texas toast. When my order came out it had fries rather than tots. When my husband went in to ask for the item to be corrected, the manager, Tina responded without saying A SINGLE WORD, and instead gave a rude eye roll and proceeded to stick her bare hands in the box of food, snatch the fries out and threw them in the trash. At that point we just asked for a refund. Terrible customer service and sanitation (sticking bare hands in the box, touching the rest of my food)

While on my lunch today, I was at your Valdosta, GA store on Bemiss Road. When I was passed my food bag the female employee was on the phone. The doors immediately shut. I didn't see how all of my orders of mozzarella sticks in addition to my quarter pound double cheeseburger all fit in my bag. I immediately pulled over in the parking lot. My cheeseburger was missing. I walked to the door and waited to be helped. A manager cane to the door. I showed her my receipt and told her that my cheeseburger was missing. She apologized and said that she would make it. She asked me where I was parked. I showed her. I wait patiently and she cane to my car with a bag. I thanked her. When I loooked inside the bag, to my surprise was an order of tater tots in a dirty container. I was so disgusted that I didn't even go back to the manager. I would like to be compensated for the money for my cheeseburger in addition to my time/inconvenience.
Danielle Davis
[protected]

On my way to work I ordered a supersonic burrito from the application. I picked it up from the Daphne, Alabama location. When I got to work, there were no tater tots in the burrito. One of the main reasons I ordered that particular breakfast burrito. The burrito was still edible, just disappointed I did not get what I ordered.
Paula griffin
[protected]@gmail.com

I went to sonic on babcock in san antonio and I asked a simple question if they still served bannana splits ( sometime there off menu items) and the persons respones was we havent had banana splits in over two year so rudely that I was so upset .. Then proceed with are you ready to order. I responded with ill be taking my business else where. The response was ok nothing else. I understand that it was late but I still expected the same services I would have recieved any other time. I instead went to mcdonalds where I got sundaes that I would have gotten there if the person wasnt so rude. I hope that issue is adress.

Got there at 8pm and pressed the button it took several minutes for her to acknowledge me, placed order which was a chocolate banana cashier told me no bananas so then I ordered recees out of those too so had to settle for plain chocolate.Finally got order placed after receiving order waitress was very rude then they kept my change and walked back inside I would appreciate this being addressed thank you

I pulled up at your Camden, TN Sonic not really realizing that it was a couple minutes after 10 pm. I pressed the button and asked for three cups of ice. The girl answered we are closed. I said I am sorry but I really don't need food we had been there a couple hours earlier and eaten. I said all I need is some ice and I will pay you for it. She hesitated and said Mame we are closed! I go to Sonic on the average of at the very least 7 times a week and I know their register was probably already counted but for three cups of ice? Come on now? Three cars left as I did!

I understand this Sonic is under new management. If you can do something as simple as give three cups of ice out and take the money and put it in the register or bag there is something wrong. I have worked at dairy bars like this before and we never turned away a customer, especially one just needing ice.

I went down the road to Wendy's and ask for the same items and they handed them out the window and then mind you they would not let me pay for . I asked them twice to let.me pay them and they said oh no Mame it is free. I thanked them and they said have a wonderful night!

This is the second time in a couple of months this has happened. Last time it was a frito pie that had more fritos than chili but neither were appropriate for the cost. Probably a tablespoon of chili. Then today, I order a caramel sundae and added strawberry to it. The ice cream was maybe 4 bites with the toppings. There was so little strawberry added but I got charged extra for it. It was half the size of the cup it was served in and little dots of whipped cream. The only accurate thing was the cherry and it was mashed. I do not get it. I will not go back to Sonic in Winslow, Arizona or anywhere else. My family and I have been big Sonic fans but not anymore. All of us are disgusted.