Sonic Drive-In – Page 33

I have witnessed some very inappropriate beahavor between a manager and a cook at the sonic in hooks, tx. I know that a cook and a manager can not have a sexual relationship because of professionalism and rank. It has gone so far that other employees have hurd a female manager, Erin, being entiment in the bathroom with a cook, storm. The male cook has quit sense then. Know the female manager has been unfairly mean to us. She also has started to smell like marijuana when she comes it to work. She even said to a car hop( on a night we were very busy with half price sakes) I wish you were never born. She is very unperfetional. Other car cops (majority)0 do not want to come to work because of her. I would like to stay anonymous. I do not want her to lash out at me

I would say 99% of restaurants today offer refills for your basic sodas. We dined in at the Sonic in Fargo ND, and I went and asked for a refill for my Coke. I was told they don't do refills. I was awe struck. I couldn't believe it. Even in most malls you can get a refill for 50 cents. So as a company you might want to rethink the refill policy for people dining in.

Every time we go to this one specific sonic we get told their systems are down and not taking orders. This time we went they told us they only had soda and slushees to serve because they were going to be closing in 15 mins. I understand that they were about to close and all and we just went for the ice cream but we couldn't even order that and my children started crying. This store needs new staff or to be completely closed down! The neighborhood and staff from the near by base don't even like going there because of the service. It's ridiculous! This is the sonic in picture.

Twice in the last few weeks. We have ordered cookie dough blast. The first time one had a bunch of cookie dough on just the top. The other had none. Yesterday. Two more cookie blast with no cookie dough in either one of them. When we pulled away from the window and headed home. We noticed they were melted also. I drank mine with a straw. No need for the spoon. If you can let me know why this is happening? [protected]@gmail.com. This is in Abilene Kansas.

I placed my order through the app. 7 shakes I'll be there at 9:35. Checked in at 9:36 at 9:44 the screen in the stall said being delivered. It finally gets delivered at 9:50. Out of the 7 shakes: 5 of them are runny as if they are just made of milk. As they are being ha ded to me through the window the cherries are already sunk down in. This includes the master shake that was ordered. The other two shakes tasted chalky and left a gritty feeling in the mouth afterwards.

m&m blast maybe had literally 6 m&m's and that was at the top! it had bits of peanut butter which i cannot have! very unsafe! added extra whip cream and it had the tiniest amount! i called to complain and to get it right but the manager was not helpful and said all he can do is send a gift card for the mini blast! seriously you could of cause a severe allergic reaction and didn't even make it right and you want to mail me a gift card only for that one item? like a couple of $$$? this is the worst customer service ever! we go to sonic so much as a family and this is very disappointing! it is the 4th time they did not add the candy into our blast and i kept giving them the benefit of the doubt but this is it!

They completely got my whole order wrong also gave me a burnt rotten hot dog I wet cheeseburger and the service seemed as though he was on drugs he we could not understand or comprehend anything that he said and they didn't give us a receipt so that we could return and get a refund this was the worst experience I've had my only at a Sonic with any fast food restaurant and I'm pregnant and allergic to chocolate and they put Oreos in my cheesecake shake

Turn over od employees making ordering process slow.Waited 20 minutes on a drink.The service use to be good.What are they doing to make longtime employees leave They are making things hard on employees that has been there.They passed other employees up & gave crewleader to a lady that had been there 2 weeks & didnt know how to train anyone instead letting long time employees train them. Who is running this place.It wasnt like that til this year.Bo one should have to wait 20-30 minutes for 1 drink!

Lunch was brought to me at work by my pastor's wife . She got a double meat cheese burger and got me the number 1 with onion rings and a coke. On way to bringing me the burger she was eating her and talking how dryy it was and said meat looked burned around the edges. Well when I got mine the meT was dry and seemingly burned around the edges. So I called them and they say if We bring the burger back uneaten, they will replace them . For real... I m at work. How about just fixing the burgers right the first time with fresh meat or meat that doesn't look like it was freshly cooked. Always a oriblem at this sonic. And I keep calling and the rudeness and messed up orders keep happening. So it does no good to call. Ordered a breakfast burrito with EXTRA bacon one morning but checked it before leaving and I Had a half slice of bacon. This is the sonic on my way to work. I go to forest hill sonic otherwise and never have problems and if I do which is rAre, they gladly fix it and gladly. This sonic is rude and always act like they are mad at the world

A bit disappointed to get all the way home and find that my chicken dinner had no gravy. Called the store and was told it was DISCONTINUED.
Whaaaattt? That gravy is why I buy this meal. It totally compliments the meal.
I won't be buying anymore chicken dinners until the gravy comes back.
Sorry Sonic. I'm sure speak for many others that feel the same.

I think one of your employee's is working under someone's else's ssn in Columbus ga. She is working under someone else's ssn to dodge paying child support and one of your managers is helping her to achieve this goal. I dont know which location it is but i know it's in Columbus ga. I know she used to work at the whittlesey Blvd location before. Her name is Shetonylla Daniels

Was on FB today and thought you should see this! It is totally disgusting! I am sooo surprised at Sonic! Not the organization, but that they would hire folks who do this!
"Amber Joy Henderson wrote: Y'all look what Sonic served me after I sent my food back for it being burnt. The cook thought this would be funny. He personally came and apologized and handed me this meal. After biting into it, I knew something wasn't right. Sonic on WALDEN ROAD IN BEAUMONT, TEXAS. I seen all the employees laughing through the windows too btw... we'll see who gets the last laugh. *I ripped through the middle that's why it look like that*"

Really?!?!?!?

Tuttle, Ok has got to have possibly the worst service of anywhere. I sat in stall #2 for 5 minutes without anyone answering. There were less than 5 vehicles at this place and I noticed several had left with the same frustration I experienced. Surely there has to be some remedy for this lack of willingness to do a job! A new manager? A new staff? Whatever it is should be resolved!

6/22/2019 at 11:15PM Thomasville NC
My son went to sonic to get the new milkshake "cake batter". After 2 weeks of trying to get one, he finally did. He had purchased 2. After he got home he gave one to his brother and it was totally not mixed up at all. It looked nasty. He took a picture of it for documentation if needed. My boys have tried several times to purchase this but the sonic in our town always said that they were out of ice cream or their machines were broken. We thought that we woud give it one more try. Not any more! The sonic in our town does not have a good reputation anyways and this is not helping them succeed. They spent all this money on renovations but if they do not hire people that care about the company that they represent then it is not going to make it. So far I personally have heard at least 4 other people who have had a bad experience at this particular location within these last 2 weeks.

I live in Comanche Oklahoma and only live 2.9 miles away from out drive in. I pre ordered my food by calling. Placed the order and left my house right then. It took less than 4 minutes to get there. My food at best was room temperature...how is that always happening. The food should gave been hot. The tater tots were out right cold. The double cheeses burger was Simi warn and the regular hamburger wasnt even warm it was room temperature...i may have only spent 14 dollars and change but I want hot food. Thank you Johnnie Davis.

Your location in Hayward California is terrible the manager owner suck every single person that works in there is rude disrespectful the city of Hayward will be trying to boycott this place you treat people like crap And feed OLD BAD EXPIRED FOOD! Your stomach 31187 Mission Blvd. in Hayward, CA 94544 drive-through number is 741 check number 770740 Halle and Joe is very rude disrespectful need to be re-trained in customer service