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Sonic Drive-In Customer Service Contacts

300 Johnny Bench Dr
Oklahoma City, Georgia
United States - 73104

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Complaints & Reviews

Mar 23, 2020

Sonic Drive-In — No bacon on either order

We ordered large and medium tatchos and was looking forward to it since we had tried them once and they were...

Mar 21, 2020

Sonic Drive-In — Tried to place a order I didn't understand what she was asking I said that. Instead of her speaking clearer she just started yelling thru the mic.

Same as above I just left didn't place order its just not how you do business though .If a person can't...

Sonic Drive-InService

No one at the sonis drive in located in Doniphan, Mo . seem to be in charge !
if you ask to speak to the manager no matter what time of day he/she is not there . in the last three weeks i have been to this location 4 times, all four times i have tried to order onion ring only to be told that they are OUT of onion rings . now it seems to me that someone at this location would be in charge of ordering supplies for the place but apparently not !! and i can understand the problem since there is never a manager there . or if they are there you are not allowed to talk to them !!! 4 tries in 3 weeks seem like
too many to be just oh im sorry we are out of those !!!

so i have made the choice to just not return to Sonic Drive In at any of thier locations for fear they are all the same in the way they treat thier coustomers ...

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    Mar 12, 2020

    Sonic Drive-In — Grilled chicken sandwich

    When I got back to work with my sandwich, it didn't have anything on it.. no mayo, lettuce or tomato. Just...

    Mar 10, 2020

    Sonic Drive-In — Service

    When We made our order the person argued with me about what came with the order. I even read off to her what...

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    Mar 09, 2020

    Sonic Drive-In — Products and service

    I visited this location on 3/5 and got home to find my order was incorrect. I sat in the drive thru for a...

    Sonic Drive-InLong wait

    I stoped in at the Monroe, MI Sonic Drive-In to get shakes for my woman and myself. After ordering, we waited 45 minutes and still had not received our order, (a chocolate shake and a banana shake). We called back in and were told it would be another 10 to 15 minutes longer so we told them we were leaving and we did. 1 HOUR for 2 shakes is far too long for any server.

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      Mar 08, 2020

      Sonic Drive-In — Rude, job quality was awful

      Called store to complain. But phone has been busy or off the hookfor an hour now. Rude service. Forgot half...

      Mar 08, 2020

      Sonic Drive-In — Service

      Nobody working is wearing hair nets there was a hair in an ice cream we bout and when confronted they...

      Sonic Drive-InBacon cheeseburger combo

      I ordered a large bacon cheeseburger combo with no onions or ketchup, tater tots. and a large coke. Got home, burger was cold and with the things i didn't ask for on it. tater tots were hard and the coke taste like water. Very 😡!, and hungry.already had to wait forever.paid to much for. It to be messed up. Money hard to come by these days to waste.

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        Sonic Drive-InDiet Cherry Limeade

        Hi,

        I was sad to get my usual Diet Cherry Limeade which I love, only this time to get what I call red Sprite.Not flavorful at all. There were no limes or cherries in the drink. That was the best part. Definitely didn't taste at all like lime. Do I have to ask for the fruit now or was I given a badly made drink ?? I would have returned it but went thru the drive thru and didn't try it til I got home. Please let me know if the drink has changed because if it has then I'm never ordering it again.

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          Mar 06, 2020

          Sonic Drive-In — Products

          We ordered 2 super sonic double bacon cheeseburgers and a regular cheese burger with added bacon. Two of the...

          Mar 06, 2020

          Sonic Drive-In — hot dog

          worst hot dog I have EVER eaten! no onion, very very little chili and super melted cheese tasted awful! I...

          Sonic Drive-InFood

          We ordered a double stack cheeseburger and it was so slimy that it was unrecognizable. The bun was falling off and the burger was burnt. There was way too much mayonnaise and was so salty. My son's plain cheeseburger was slathered with mustard pickles and ketchup so he went without dinner. My husband's cheeseburger was burnt and messy too. We have not usually had bad service there but we were starving. I wish we could be refunded or we may not go back.

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            Mar 03, 2020

            Sonic Drive-In — Food was not edible

            Ordered Pork Tenderloin sandwich, French fries and a medium size Dr. Pepper. I was going to eat on the road...

            Cabool
            Mar 03, 2020

            Sonic Drive-In — parking lot

            The carhops are excellent in friendliness and promptness of orders. No complaints of any persons. I enjoy...

            Trenton
            Mar 01, 2020

            Sonic Drive-In — Food/Services

            Today (3/1/20) I ordered the chicken tender meal an waited about 30 mins until I got to the window to pay...

            Sonic Drive-InService

            My wife and I ordered $15.00 worth of food around 10:25am on February 29th. We waited at least 10 minutes for our order when we saw the screen said Nikki is on her way with the order. So we waited another 2 minutes and when I hit the call button and asked if someone else got our order the child on the speaker screamed through the speaker that it will be right there. I'm 52 years old and don't need a child screaming at me. That really pissed me off. So I left without our order. I will pass the word to not eat at sonic any more as I am also done with yall. Your young employees need to be trained on customer satisfaction because she ruined it for me.

            Jim

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              Feb 29, 2020

              Sonic Drive-In — Customer service

              I drove up to this Sonic location at 10:59PM. Their website says their hours are 6AM-12AM, so I figured...

              Sonic Drive-InHamburger/Tater Tots

              I called in...I wanted a fresh hamburger and tots. My reason for calling and specifically asking...is to have my item's made HOT and FRESH! My husband would pick up/3mins away. Would wait if need be. I have had a bad experience with this Sonic before about their food. Hadn't went their in quite a while because of it. I thought I would give it another try. Well, this will be my last! My hamburger was all wrong and COLD. My tatortots were COLD too. So, so disappointed!!

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