Sonic Drive-In Customer Service
Sonic Drive-In
300 Johnny Bench Dr
Oklahoma City
Georgia
United States - 73104
Oklahoma City
Georgia
United States - 73104
Customer Support Phone Numbers
| +1 866 657 6642 | 158 67 |
Sonic Drive-In Complaints & Reviews
Sonic Drive-In / I am complaining about someone touching me
Cc
Sep 16, 2019
One of the employees I work with checked my pockets I felt extremely uncomfortable because it was a guy reaching for my packets after I said I didn't have my phone and my manager Jesus Delgado sent me home for that and before that he had sent me home for not having my card to clock in and...
Sonic Drive-In / hot dogs
Ga
Sep 16, 2019
Went to Sonic 9/15. Orders 1 regular chili dog w/mustard and onions. Ordered 2nd reg chili cheese coney w/mustard and onions, 1 order of tater tots and 1small cherry limeade. This is Sunday night with very little customer business. I waited and waited. Pushed red button again. Asked about...
Sonic Drive-In / drive thru
Ja
Sep 16, 2019
I went to the Sonic on Jackson St in Alexandria, La around 3:30pm on 9/15/19. I ordered two Route 44 Diet Cokes with easy ice and a tea. I was told they were out of that and then asked if I wanted anything else. I asked for corn dogs, then was told they were out of that also, so then asked...
Sonic Drive-In / service and condition of this sonic
Ja
Sep 15, 2019
I frequent this sonic quite often, or at least I did. The morning crew is very efficient and I have no complaints about them. The evening or night crew is a different story. Of the last 5 or 6 times I have gone there my orders have been wrong for at least 3 of them. The last of which I...
Sonic Drive-In / chilli cheese coney onion rings double cheeseburger chilli cheese fries
Vi
Sep 15, 2019
Around 8:30 me and my girlfriend went to sonic and ordered something to eat. The way the food was brought out was horrible chilli cheese fries and chilli cheese coney were upside down in the bag with no care at all. The chilli cheese coney was cold bread was hard, onion rings were not...
Sonic Drive-In / order accuracy
Lo
Sep 14, 2019
It never fails, since Sonic changed their menu to reflect only cheeseburgers, rather than offering a plain burger, that we cannot get a burger without cheese. It is not one particular Sonic, but ALL that we have been to in the past year or so. We end up having to request our order be...
Sonic Drive-In / food appearance and taste
Le
Sep 13, 2019
Ordered a chicken dinner and the only thing good about it was the gravy I asked to speak with the manager and said would you eat this she says yes that's all I eat here is the Chicken she said it's supposed to look dark but I've eaten at sonic and worked there plenty times and I know we...
Sonic Drive-In / food and service
Dy
Sep 13, 2019
We sat in the stall for 30 minutes after the button was pressed before we went to the door to ask what was wrong and they told us they weren't taking orders from stall, only drive through but they neglected to tell us. We were missing all sauces we asked for and the food was put together...
Sonic Drive-In / the amount of time it takes to get service and the attitude and professionalism or the lack of!
Le
Sep 12, 2019
I sat in line for 25 minutes watching people drive off while waiting in line in the drive through this makes twice in the last two weeks I stop every day and it progressively has deteriorated as far as service goes! And after waiting in line the best part is no apology still full price and...
Sonic Drive-In / took way too long and messed it up
La
Sep 12, 2019
Well first of all I ordered two extra long Philly chz stk and large tots. I waited for more than 15 mins before I pushed the call button to inquire about what was taking so long. After the initial greeting, after I stated my complaint, was discontinued from the call without any answer to...
Sonic Drive-In / service
Li
Sep 12, 2019
I placed an order for 12 piece boneless wings and they were pt into the bag upside down. I didn't notice until i got back to work and picked the bag up and it fell through the bottom spilling all over my car. I will attach photos. Not only that but they put the fork right on top of the...
Sonic Drive-In / food was not right sent the car hop back 3 times
Ni
Sep 09, 2019
I order food food was not right.. sent back a second time drinks was not right.. I ask for cheeseburger with only mayo and mustard. They brought me a well dressed burger back.. my drink order was also wrong.. I ask for 2 root beers a orange Fanta and hi c. They brought me 2 slushes and a...
Sonic Drive-In / employee/food
Al
Sep 09, 2019
As I was waiting for my order I saw the message that the server was on its way with the food.I was parked in the he very front and could see to he inside and noticed there was an employee stuffing her mouth with food and eating nest to the kitchen.I keept looking at her and she grabs some...
Sonic Drive-In / food cold, tasted old and only 2 people working
Ja
Sep 09, 2019
Pulled up to a stall, pushed red button, waited, pushed button again, waited, pushed button a 3rd time, waited, call the store to find out why they would not take our order found out only 2 people working, finally gave up and went through the drive through which had a very long line as it...
Sonic Drive-In / philly cheesesteak — $2.99
Su
Sep 05, 2019
On 09-03-2019 @20:12:4, I ordered the Philly Cheesesteak with tater tots special. When I saw the hot dog bun had no cheese like shown on advertisement/TV. And was given three crumbs supposedly the meat portion. The advertisement shows the hot dog bun is filled from one end to the other...
Sonic Drive-In / food was slow and the philly cheesesteak is lacking meat and cheese.
Ni
Sep 03, 2019
On 8/30 at 8:04 pm I went to this food establishment, push the button and it took the staff about 15 minutes to take my order. There was a wait for my food. I push the call button again which took an additional 10 minutes for the female staff to answer. It is unprofessional to call a...
Sonic Drive-In / lemonberry fruit slush with strawberry fruit
It
Sep 02, 2019
I ordered a LEMONBERRY fruit Slush with Strawberry Fruit. I received what tastes like a very lightly flavored pineapple fruit slush with pineapples. It looks like a little bit of strawberry might have been added, but just barely. Many errors at this location, I rarely go, but husband...
Sonic Drive-In / service
Lc
Sep 01, 2019
I went through the drive thru and asked what was the difference in the big scoop cookie dough blast and sundae. The answer I got was one is a blast and one is a sundae. So we ordered both. The blast ended up having Oreo pieces all in the bottom of it which it does not come with Oreo. Once...
Sonic Drive-In / service
Wh
Sep 01, 2019
Went to the Sonic in Pecos, Tx twice in the last week. My order has been incorrect 4 times in 2 visits. Then the 2 managers get an attitude and then tell me I owe an extra 54 cents. Geez!!! Get qualified employees and train then!!! But I guess first you need qualified managers!!! Or do like...
Sonic Drive-In / service or lack of
St
Sep 01, 2019
I went to the Sonic last night at 915 PM and parked in the drive in order space. The first thing I notice was how busy and crowded the restaurant was with about ten to fifteen male teen ages sitting around on the outdoor tables. Most were hanging out smoking drinking and a few were eating...
Sonic Drive-In / sonic customer service
Ke
Aug 29, 2019
If I would give it zero I would. Zero customer service and bad security. Been hacked and over $100 dollars charges against my cards over several instances. They had a "recent" policy change so they can't refund obvious fraudulent charges. What a load of bull. Manager at customer service...
Sonic Drive-In / foot long philly cheesesteak
Me
Aug 29, 2019
They Barely put any meat in it and put the cheese all clumped up in just the middle I'm Allergic to onions and ask them to take them off and add a little more cheese bc I got one a 6 " a couple of days ago and it didn't have much cheese so that's why I ask for extra cheese on the foot long...
Sonic Drive-In / drive through
Ta
Aug 29, 2019
If I'm going to wait 10+ mins for 3 hot dogs in the drive thru, in 97 degree heat, with an empty gas tank (why I chose drive thru in the first place). I would like to at least GET ALL 3 HOT DOGS And if the new sound system isnt working correctly, freaking fix it. I'm tired of screaming my order...
Sonic Drive-In / incompetent customer service
Be
Aug 28, 2019
I order ahead in my app as I always do and when I got to the location it had me sign into which stall I was at it. It kept showing that my stuff (2 drinks) was in the kitchen well after about 15mins of waiting I pressed the button and asked about my drinks. They said there was no order...
Sonic Drive-In / service
Pe
Aug 28, 2019
My Family and I went to Sonic for Burgers and Tots. 8-27-19 7:15pm . We ordered 5 burger and tots and we were given 4. No big deal I just pushed the button and asked for the missing burger and tot. The girl said are you sure its not in your bag and I said No. The girl comes out with out a...
Sonic / Very slow and coffee spilled on me
Ha
Aug 28, 2019
Went to stall #4 about 8:00 am, ordered one cup of coffee. At 8:15 saw that everyone before and after had gptten their orders. paged attendant to say i would drive around to the drive thru and pick up my coffee. did so. She apologized for being shorthanded. two more minutes and she handed...
Sonic Drive-In / poor service and horrible food
Tg
Aug 27, 2019
My husband and I went to Sonic to try the Car Hop Special 8/26/19. We also ordered 2 large shakes. It took 20 minutes to get our food and it was cold. I asked for some mayo for my tots and the car hop acted like I was putting him out. Our "large" shakes were not even 1/3 of the cup!! The...
Sonic Drive-In / my slush
Er
Aug 26, 2019
My husband and I come here every day. I always order a large mango slush with nerds. So much so that now my husband and teen also love the mango slushies with nerds. Anyways tonight I send my husband. He comes home, about 1/4 of the slush I drank. Took the lid off, kept drinking. Noticed...
Sonic Drive-In / attitude
Ja
Aug 25, 2019
Child I ordered a banana split and was told they didn't sell them at this sonic but I wasnt told that when I ordered. I had to wait till this liquor drinking dehydrated looking carhop came out to my car with an attitude because she looked like she was about pass out. The order didn't take...
Sonic Drive-In / job
Ja
Aug 25, 2019
I'm 15 years old I am mature and independent and I was looking at that location they are understaffed they don't have that many staff and so I applied I apply for CarHop and I also apply for crew member it took a week then I did an interview at the interview when I told her my age she said...
Sonic Drive-In / customer service
Pe
Aug 25, 2019
I have had several disappointing visits to my local Sonic drive-in. The slots are abhorent. Rarely, can I pay at the point of purchase because the card reader is completely dysfunctional. Waiting for an excess of 20 minutes or more should yield hot fresh food. Not so, an afterthought i...
Sonic Drive-In / slow drive thru.
No
Aug 23, 2019
Went to this Sonic for lunch, went thru the drive thru and placed my order. 20 minutes later I am still waiting for my food as they are serving the cars in front of me and behind me. Finally got up to the window and the order still wasn't ready. I finally had to cancel the order. I will...
Sonic Drive-In / service
Au
Aug 23, 2019
Good afternoon, I have NEVER written a complaint and submitted it to a company, I always thought the people who work at restaurants are human, people make mistakes... I went to sonic 2 weeks ago, and got 2 shakes during happy hour. I was paying with a gift card put it in the machine and it...
Sonic Drive-In / product and service
Mi
Aug 23, 2019
I order a sausage egg cheese biscuit without the cheese and they gave a bacon egg cheese biscuit of course im upset i order paid good money and im hungry and i call them to let them know and they wanted to keep hanging up on me which made me more upset so I dont like the way they treat...
Sonic Drive-In / blt
Ci
Aug 22, 2019
I ordered a BLT. I even asked if they still have to BLT sandwich on Texas toast. She said yes. They gave me the summer chicken BLT. It was good except for the cheese on it. I paid more and really wanted the BLT. This is the 2nd time the order was wrong but different location. I guess I...
Sonic Drive-In / service
Sn
Aug 20, 2019
The customer service at drive through by girl named Racheal was just Rude Sonic needs to be ashamed of them selves for having such rude employes and not only was service extremely slow i was in drive thru for 15 min but my food was horrible but the girl named Rachel was the cherry on the...
Sonic Drive-In / ordering process
Ch
Aug 19, 2019
This sonic is terrible when taking orders...after you keep repeating every item 3 to 4 times, they might get it right..then when you get your order..it is still wrong, it is very discouraging to get home after going through the drive through and find the wrong order...this happens if you...
Sonic Drive-In / Manager
Cr
Aug 18, 2019
The male manager at this location is extremely disrespectful to his employees. My child came home very upset because he called them worthless and continued to use profanity to insult them, which is no way for an adult to speak to a minor and it is certainly unacceptable for a manager to...
Sonic Drive-In / Order Delivery
Me
Aug 18, 2019
My mom and I went to Sonic, during happy hour, and ordered 2 large drinks. Another customer pulled up next to us and ordered chicken and a drink (we know that because our windows were down). Not only did the other customer get their order before us but it took 14 minutes for us to get our...
Sonic Drive-In / food, hours of service
Da
Aug 18, 2019
I visited the Sonic just off I-20 at the Liberty City, TX exit on corn dog day, this past week at approximately 7 p.m. I got 2 corn dogs and drove away. They were barely warm, but I was already on the freeway and they were only 50 cents each, so I let it go. I went to the same Sonic drive...