Sonic Drive-In
Reviews and Complaints

Sonic Drive-In complaints on order

Almost every time I have pulled into a Sonic Drive-In, my order has been either screwed up or I don't get to finish ordering. This is very disappointing and comes as quite a disadvantage considering I am a very busy person. I do not think I will be coming to a Sonic Drive-In as often as I usually do. I completely understand how busy you guys can be at times, but at least take the time to get my order right.

Sonic Drive-In manager

Sonic Drive-In the manager

Wow.. On 12/12/2019, k at about 7 PM, I went through the drive thru. The employee was very nice and professional as I ordered and the same when I pulled up. I had to wait a little because I had an order that called for no tomatoes on the sandwich. I was waiting.. waiting... which was no problem. The employee who took my order was very professional. I paid...

Sonic Drive-In my order

Firstly the girl couldn't even take my order by microphone she came out to car to try to take order.. My sister had to end up writing it down for her.. Secondly it took over 30 minutes to get our food when other vehicles after isa got theirs.. Then I get home and it's all wrong my 2 double cheeseburgers were supposed to have mayo and no onions and had...

Sonic Drive-In carhop unethical be

I ordered a number 4 meal. When my cargo got to my car she basically tossed my food in my lap and told me my total. When I told her I paid in card she got upset and yelled at me that she knew that. She was very hostile, when I said okay maam she yelled at me again saying " I know your okay [censored] out of here" I did not enjoy being disrespected like thi...

Sonic Drive-In the whole order

I went with my Sonic for the first time with my family, we were so excited about tasting the food for the first time. I order $63.00 worth of food and everything was very dry and old tasting. My son could not eat his strips because they were to hard. We use our drinks to push the food down. So unhappy about the whole experience. For the time we waited to...

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Sonic Drive-In service

Rude customer service I told the girl who brought my food out that the drink was wrong and in a rude voice ask me well what do you want. I order two double burgers and the order was wrong I have never had this bad of customer service and the lady who took the order was also very rude I won't be back and I will let my friends and family know just how bad the service has got here

Sonic Drive-In double cheeseburger

I haven't been to this location in nearly a year even though I live less than a quarter of a mile down the street. They would screw up the order 90% of the time. By screw up I mean exactly what happened tonight. I ordered a double cheese burger with mayo, lettuce and tomatoes. What I got was a double cheeseburger with a 3rd bun between the meat with onion...

Sonic Drive-In manager brandy

I was at the drive thru this evening. As I was waiting for my order at the window i heard someone yelling at the top of her lungs for about 10 minutes. The girls working the window were visible upset by the yelling. I was uncomfortable sitting waiting for my order so i could only imagine how the workers felt. There was no reason for anyone to be spoken to...

Sonic Drive-In service and server

I purchased a 4 piece mozzarella cheese sticks with marinara sauce and a art cup of ice. I noticed the male server on duty wiped his nose as he was delivering an order to another customer. Tonia, another server had completed a delivery so I requested she bring my order instead of the guy. I explained my reasoning to her and she said ok. Tonia then went back...

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Sonic Drive-In ex-employee having issues with the sonic I used to work at.

So tonight I went to sonic to pick up food I ordered online, and well when I get there I decided to walk inside to get my food... soon as I go inside my old boss Rick wants to tell me that I need to go back outside and wait for my food... mind yall it's like 40 something degrees out right now, so it's a lil chilly, and when I tried to calmly explain to the...

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Sonic Drive-In overcharged

I was charged what seems as if two different meals. I was charged $16.32 for the meal I ordered. But I was also charged $4.74 and I don't know why. I didn't realize I was charged this additional charge until I got home and checked my bank account. This happened on Sunday November 24, 2019. My number is [protected]. I would like a refund for the $4.74. I don't know what else needs to be accounted for in this paragraph.

Sonic Drive-In chocolate chip cookie dough blast

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Sonic Drive-In service/product

When placing my order I requested an Dr. Pepper blended float and she insisted that I wanted an Dr. Pepper slush. When I got my receipt I looked at it before paying and corrected the drink with her once again. She took my order back into the building had to of poured some out and just added ice cream to it because it was not a Dr. Pepper blended float as o requested.

Sonic Drive-In employee / manager

Hello, me and my wife just went through drive through at sonic and we had bad customer service we had an employee named Allie I believe was her name who started saying vulgar words towards us saying [censored] these customers were about closed and all the other employees started laughing we didn't appreciate that at all. I hope some disciplinary action gets taken...

Sonic Drive-In burnt bacon, no lettuce, and awful b.l. t

Bacon was burnt, no lettuce on the sandwich, waited at least 5 minutes before they took my order and then it said that Crystal was on her way with my order, guess what she was giving the person who ordered several minutes after me there ORDER. I waited another 5minutes then they brought me my sandwich ( or should I say the birds sandwich cause it was not fit to eat).

Sonic Drive-In management

Just visited this place a week ago last Saturday. Went to eat with a group. Let me tell you that I feel sorry for the employees who have to work there. The assistant manager was putting down her staff in front of us. You could hear her screaming from the kitchen. The counter person was very good with taking our order. Then one of the orders took too long...

Sonic Drive-In gabriella

She came up very polite but then as she walked away and went inside of the building someone else came out and I heard her over talking about how that was the guy that I said was stupid in my class. I don't need to get a drink and be called stupid. I'm glad I can go and get something to drink and be called stupid thanks sonic. I want some action done.

Sonic Drive-In service and food

I have a 30 min break for lunch and went to Sonic in Newport Tennessee and waited 20 min for food in the drive thru. I was going to eat my food on the way back to work but when I opened my party melt sandwich the bread looked like someone had melted butter on the bread and then slapped it together it wasn't even toasted just greasy butter bread which...

Sonic Drive-In myah nice... an asst. manager

Myah is very loud and unprofessional, I am there at Sonic often and she is always in the parking lot yelling at what I can only assume to be her boyfriend, and another young girl. Myah is screaming obscenities and has no regards for the people around. There are other employees that witness this and many customers. There is no reason for her personal life to...