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Shoprite Holdings Customer Care Service

Shoprite Holdings Ltd.

CNR William Dabs and Old Paarl Roads, Brackenfell 7560, Western Cape
South Africa

Customer Support Phone Numbers

+27 219 804 000 21 8
+27 219 804 050 5 3
Work days:
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Sat8:00 AM - 5:00 PM
Sun9:00 AM - 2:00 PM

Shoprite Holdings Complaints & Reviews

Shoprite Holdings / Service

Bob Steel on Apr 22, 2017
I was shopping at Shoprite in bear delaware and asked a man if he worked here and he said yeah, so then asked him where something was and asked if he could show me, and he was very rude and ignorant, and then he told me he works in the back and to ask someone else and walked away, I then...

Shoprite Holdings / Poor service

Meadan on Mar 23, 2017
On the 23rd of March 2017 I visited Shoprite Randfontein Station Mall, Money Market Department. Three cashier ladies were present and only one was busy assisting a customer. They were chatting continuously without informing us that they are on break or whatever their reason were for not...

Shoprite Holdings / Old food

Lisa Hen on Mar 14, 2017
I was at shoprite today and bought hot cross buns when I got to the office it was old I then immediately threw it away. This is not the first time this has happened but I didn't bother complaining. I also bought smoked fish that was rotten and also samoosas which was sour. I wa...

Shoprite Checkers Ennerdale / Unhealthy shop

Geraldb on Mar 11, 2017
On 11 March 2017 at 17h00 I went to Shoprite Checkers Ennerdale. If you enter the shop and while inside the shop had a awful smell it stinks. This is really unacceptable and unhealthy. According the shop manager he complain but does not get any respond from top management. Please can you...

Shoprite Checkers / Poor/bad service

Nonhlanhladh on Mar 11, 2017
Good evening I went to shoprite Liquor store just now, and I feel extremely disappointed and unhappy with the whole treatment I got from the security people at the door. The guy wanted to man handle me for not having a receipt but their door is right next to the teal, he saw me paying for...

Shoprite Mount Edgecombe / Shoprite bread

belinty on Mar 6, 2017
On the 18 February I purchased a loaf of unsoiled white bread in order to cook a meal for my family. As we were indulging in our dinner, we realised that there had been a cockroach in the bread, to my disappointment, I took photos of the bread. As this was the most disgusting thing that we...

Shoprite Checkers / The bread slicer

Thabiso39 on Mar 1, 2017
For the past four weeks I have being visiting matlapeng shoprite in devland and each time I want to slice my bread the slicer is so dirty and complaining to the supervisors and nothing is being done about it and yesterday on the 1st of march I spoke to the manager and he said the...

Shoprite Checkers / Shortage of goodies

LaPatrish on Feb 25, 2017
Good day I sent my elderly father to shoprite Ga-Rankuwa for some groceries to my surprise when he got back home he had four packs chicken portions which of course I sent for but according to the till slip he bought 6 packs. Where are the other two? Do I stand to loose over a R100 bucks I...

Shoprite Rustenburg / Competition

Puleng Mapharisa on Feb 16, 2017
January 2017 my daughter lesedi Mapharisa entered this school fees competition and on the 16 February 2017 I receives a call from shoprite informing me that my daughter won the competition but they still have to call school to confirm the amount not the school fees and they ask me of the...

Shoprite Worcester (Zwelethemba Location) / Money transfer problem

makey on Feb 16, 2017
To who it may concern. I write this massage to report that I have been badly treated by shoprite management from western cape (worcester region in zwelethemba location). I made a money tranfere on the 25/01/2017 at 14:34 and I forgot the pin nmbr the following day I went and fix it they...

Shoprite / cc fraud

Phyllis Seaton on Feb 13, 2017
I shop in the Chatham Township New Jersey ShopRite on Shunpike Avenue The day in question is February 2, 2017. As I was going to check out I noticed that all the checkers were unfamiliar to me except for one. There were many checkers there that day. My purchase was $212 approximately. I...

Shoprite Checkers / Sekuriteits maatskappy

Sanet Joubert Deysel on Feb 6, 2017
Sit reeds vir baie jare al met die vernedering en letsels wat deur die Sekuriteits Maatskappy wat deur Shoprite gebruik word aan my gedoen is. Die voorval het reeds in November 2013 plaasgevind te Shoprite Sibasa. Die dag met die voorval wou ek dadelik n saak maak, maar is deur die...

Shoprite / Money market

Ntombithini on Jan 31, 2017
On monday I was at shoprite plamsprings mall to withdraw money which is R1800 at first I was told by the teller that I have wait side coz she does not such money and I should let someone to come and make payment I ended up going home without my money on Tuesday I send someone to go and...

Shoprite Checkers / Unethical behaviour

C.Shapiro on Jan 31, 2017
Dear Checkers Management I’m writing this email to explain my utter disgust at how some of your staff at Checkers and checkers Liquor Kloof Street Cape Town. treated my boyfriend on Friday the 13th January 2017. After being over charged for reduced goods at your supermarket and having to go...

Shoprite Checkers / Full chicken

Victoria Mavuso on Jan 26, 2017
Good day My name is Victoria Mausoleum cell no 0726708899. Today the 26th January 2017 I bought a full marinated chicken (lemon and herb)at Daveyton Sesfikile square shoprite.I got home starting to prepare supper for my family, when I opened the chicken it has a BAD BAD SMELL I decided to...

Shoprite Checkers / Shoprite from home

Sagine Danso on Jan 25, 2017
"Shoprite from home" has been charging me for groceries, but have only been delivering portions of my order. When asked for the remaining items, the customer service representative acknowledges the error, but will never produce the missing items. After numerous phone calls and endle...

Shoprite Checkers / Money transfer services

Nokukhanya Ngwenya on Jan 20, 2017
On the 7th of February 2016 I received a cash transfer of about R100 from someone who used Shoprite at Mayfield Square at Benoni on the East Rand in Gauteng, for me to use it for transport coming from Actonville at Benoni going to Daveyton. Unfortunately for me the pin which was given to...

Shoprite Checkers / Eggs and general lack of customer satisfaction

Leigh Cathrine Kemp on Jan 18, 2017
Brakpan - Hi, our store only seems to have 1 supplier for their eggs, which is odd and really bad at the same time since the eggs are of the worst quality. Over the months it seems as if the supplier has been reserving the worst stock for our branch. The eggs are rotten! and if not rotten...

Shoprite Checkers / Service and store

Halimah711 on Jan 14, 2017
Shop Rite on Fox and Henry Ave in Philadelphia, Pa is a nightmare.. That store service is the worst, and customer I can't begin to tell you about the. They are slow and have a don't care attitude. Manager is not any better. The line are very slow all the time. I hate going into that place...

Shoprite / Waiting time***

adwin on Jan 14, 2017
hi, i was at shoprite oxford street week before last and every time its pay day or pay weekend the queues tend to be loooooong, there was no staff member or supervisor to reassure us that they have called someone to come and help on the tills. today 14/01/17 i was at shoprite Gill well...

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