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Shoprite Holdings Customer Care Service

Shoprite Holdings Ltd.

CNR William Dabs and Old Paarl Roads, Brackenfell 7560, Western Cape
South Africa

Customer Support Phone Numbers

+27 219 804 000 31 13
+27 219 804 050 5 4
Work days:
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Sat8:00 AM - 5:00 PM
Sun9:00 AM - 2:00 PM

Shoprite Holdings Complaints & Reviews

Shoprite Holdings / the price for simililec formula

Nbuhle on Jul 19, 2017
Good day My name is Nobuhle I will like to complain yesterday on the 18 July 2017 around about 6:30 pm, I went to Shoprite Checkers. At Chrisani mall in Vosloorus. I went to buy a baby formula for my bay, a Simililec formula 2. They keep me waiting for about 30 minutes then they told me that...

Shoprite Holdings / no returns, even though item is on warranty

Khaya Burwana on Jul 5, 2017
in December I bought a stove at shoprite (Tembokwezi ) in Mandalay, from last week it was not working properly, everytime i plug it, power tripped, so i returned it because its still on Warranty. The Manager by the Name of Kenneth Mafa Refused, stating that It is working on the shoprite...

Shoprite Holdings / shoprite manager

Phumi Mathe on Jun 8, 2017
I went to acornhoek shoprite store to buy dog food for my daughter's puppy and while paying for the food the manager was called to the till cause she was needed. She stared at me and finally told me that the reason she was staring is because she couldn't believe that I was buying food for...

Shoprite Holdings / they said the eduloan card transaction did not go through whereas it did, and they haven't reimbursed me.

keabetswe on Jun 6, 2017
the incident happened on the 1st of June 2017 at the mafikeng shoprite supermarket. where by i attempted to purchase good of the amount of R499.38 but the cashier after swiping my eduloan card told me that the transaction could not go through, i left everything there and went to another...

Shoprite Holdings / bad service

Maphatsoe Senyane on Jun 6, 2017
Good day my name is maphatsoe senyane cell no. 0826865561 email : babsiesenyane@gmail.com. On sunday morning just around 10h00 I visited one of your liqour branches in aliwal north. I want to buy a bottle of wine for my family, to my suprise when I was about to pay the cashier said he'...

Shoprite Holdings / assault

Edwina Burt on Jun 2, 2017
Good Day My name is Mrs Edwina Burt I have a huge complaint with regards to one of your employees Mr. AE Cottage currently based at Shoprite liquor Blue Downs. On Saturday 28th May 2017 @ 17:20 an incident accrued Then liquor store usually close its doors when there are too much people...

Shoprite Holdings / customer service

Debbie Martin Biekert on May 24, 2017
In the Norwich, Ct store the manager was making a scene in front of everyone, I was embarrassed for the woman. The same naked headed black woman did the same thing to me. She acts if it is coming out of her paycheck. This woman had some spray sunscreen and the manager is holding up the...

Shoprite Holdings / the disgusting leadership shown by shoprite golden highway manager dimple moonsaamy in lenasia south

4951840 on May 23, 2017
i was withdrawing from that dirty store and while withdrawing the machine went offline without me noticing that the funds where already debited, the cashier alerted the store manager Dimple Moonsany an Indian lady that think that's her store who was all over the place pretending to be busy...

Shoprite / very uncomfortable temperature in store

L renee on May 22, 2017
No matter what type of day it is sunny, rainy or snowing, the store is so unbearable cold. Many customers that are going through the isles are shivering and stating how ridiculous this is that we have to rush through to get back in our cars to blast the heat and recover. Shoprite is the...

Shoprite Holdings / service

Mameshomo on May 16, 2017
I went to Shoprite Phumulani mall, when I get to the point of sale I asked the cashier that can I withdraw R80, they told me ( with attitude ) that they don't have it and looked away as if I'm rubbish infront of them. I then asked them again hoping that they come up with a solution " I...

Shoprite Holdings / service

Bob Steel on Apr 22, 2017
I was shopping at Shoprite in bear delaware and asked a man if he worked here and he said yeah, so then asked him where something was and asked if he could show me, and he was very rude and ignorant, and then he told me he works in the back and to ask someone else and walked away, I then...

Shoprite Holdings / poor service

Meadan on Mar 23, 2017
On the 23rd of March 2017 I visited Shoprite Randfontein Station Mall, Money Market Department. Three cashier ladies were present and only one was busy assisting a customer. They were chatting continuously without informing us that they are on break or whatever their reason were for not...

Shoprite Holdings / old food

Lisa Hen on Mar 14, 2017
I was at shoprite today and bought hot cross buns when I got to the office it was old I then immediately threw it away. This is not the first time this has happened but I didn't bother complaining. I also bought smoked fish that was rotten and also samoosas which was sour. I wa...

Shoprite Checkers Ennerdale / unhealthy shop

Geraldb on Mar 11, 2017
On 11 March 2017 at 17h00 I went to Shoprite Checkers Ennerdale. If you enter the shop and while inside the shop had a awful smell it stinks. This is really unacceptable and unhealthy. According the shop manager he complain but does not get any respond from top management. Please can you...

Shoprite Checkers / poor/bad service

Nonhlanhladh on Mar 11, 2017
Good evening I went to shoprite Liquor store just now, and I feel extremely disappointed and unhappy with the whole treatment I got from the security people at the door. The guy wanted to man handle me for not having a receipt but their door is right next to the teal, he saw me paying for...

Shoprite Mount Edgecombe / shoprite bread

belinty on Mar 6, 2017
On the 18 February I purchased a loaf of unsoiled white bread in order to cook a meal for my family. As we were indulging in our dinner, we realised that there had been a cockroach in the bread, to my disappointment, I took photos of the bread. As this was the most disgusting thing that we...

Shoprite Checkers / the bread slicer

Thabiso39 on Mar 1, 2017
For the past four weeks I have being visiting matlapeng shoprite in devland and each time I want to slice my bread the slicer is so dirty and complaining to the supervisors and nothing is being done about it and yesterday on the 1st of march I spoke to the manager and he said the...

Shoprite Checkers / shortage of goodies

LaPatrish on Feb 25, 2017
Good day I sent my elderly father to shoprite Ga-Rankuwa for some groceries to my surprise when he got back home he had four packs chicken portions which of course I sent for but according to the till slip he bought 6 packs. Where are the other two? Do I stand to loose over a R100 bucks I...

Shoprite Rustenburg / competition

Puleng Mapharisa on Feb 16, 2017
January 2017 my daughter lesedi Mapharisa entered this school fees competition and on the 16 February 2017 I receives a call from shoprite informing me that my daughter won the competition but they still have to call school to confirm the amount not the school fees and they ask me of the...

Shoprite Worcester (Zwelethemba Location) / money transfer problem

makey on Feb 16, 2017
To who it may concern. I write this massage to report that I have been badly treated by shoprite management from western cape (worcester region in zwelethemba location). I made a money tranfere on the 25/01/2017 at 14:34 and I forgot the pin nmbr the following day I went and fix it they...

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