Shoprite Checkers review: Bestway bed

Bought the Bestway sleeping bed last year and wasn't given guidelines as to the bed doesnt have guarantee and that they won't refund or replace the bed when it is damaged. So the bed i used over the weekend and when i was pumping it it exploded and i have bed using the bed on my camps before. Then now that i want the store to assist me in replacing the bed they say it doesn't have guarantee and i bought both pilump nland bed last year. So what am i going to do with just the pump without the bed.? And the manager refused to help me but the floor manager spoke to me about the bed not being replaced. I need a bed for my camps and the store is refusing to assiat me. Is this how checkers treats its customers?

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