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Shoprite Checkers

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Customer Service

+27 800 010 709 (Customer Service)
+27 219 804 000 (Head Office)
CNR William Dabs and Old Paarl Roads
Brackenfell
South Africa - 7560

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Complaints & Reviews

Oct 05, 2020

Shoprite Checkers — Steering wheel cover price / bad service and bad attitude.

On 02/10/2020 16:07 I purchased some goods at shoprite in tonkmeter springs, among these items there was a...

Shoprite CheckersRemoval of shoes, linen, night dresses

All our disabled people (specially with feet/foot and leg problems) on crutches, are annoyed because checkers have removed all shoes, linen, clothing and night attire from their stores. Checkers is the only shop with flat, comfortable, affordable shoes for disabled people. Where have these items been sent to?, to another shop, it would be appreciated if you can let up us know. Sms or whats your answer to [protected]. Thank you

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    Aug 28, 2020

    Shoprite Checkers — Money market

    I used the shoprite money send facility In Alexandra on the 25th of July 2020 to send money to my mother in...

    Shoprite CheckersMinor physically searched without guardian

    Good day, I am contacting you on behalf of my domestic worker who was at your store earlier this week with her grand daughter. Her grand daughter was grabbed to the security room by the security guard upon exiting the store and had her t-shirt lifted up and she was being touched to determine whether she had stolen goods. I am outraged at the lack of dignity and emotional trauma this 12year old girl had to endure. She was humiliated in front of store customers and treated like a criminal when nothing was found on her. The store then wanted to give her a "power bank" as an apology. This is unacceptable and non-compliant on so many levels. Please revert to me regarding this.

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      Aug 05, 2020

      Shoprite — Both behaviors of a supervisor and a cashior

      Went to shoprite this morning and had a very bad experience as usual the cashiers there are always having...

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      Shoprite CheckersCheckers de gendel cape town

      on Sunday the 17 of may 2020
      I had gone to checkers to buy a couple of household goods a couple walked in with their child (who for matter of interest wasn't wearing a mask., however nothing was mentioned to them by the security guard. I have lung and heart problems where I already have problems breathing and I am no heart medication. As my husband can't leave me alone because the medication I am on causes me to black out the security guard plain out refused to let me take my kids inside the shop however other clients permitted. To make matters worse after I had gone to explain to the manager he in front of other client shouted at me how I wore my mask. When even the person behind the till wasn't wearing one, not to mention other customers

      I have no problem with rules however they should be enforced for everyone

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        Apr 15, 2020

        Shoprite — Online orders

        I realize that this probably hasn't been an issue previous to COVID, but it's an issue now. Those...

        Shoprite CheckersCouldn't put my parcel there

        Was in good spirit and wanted to buy some items before the corona virus shutdown. I started at the Shoprite liquor store and bought myself a nice expensive whiskey bottle to celebrate my birthday on the coming Saturday, put it in a shoprite plastic bag and proceeded to the shoprite supermarket within the complex right next door. Went to the parcel desk as I was not allowed to take my parcel in to the shop. The ladies at the parcel desk refused to take my parcel for safe keeping citing that alcohol is not allowed to be taken in for safekeeping and that it was what management told them to do without explanation. I found it odd. Hence I'm enquiring from you what the reason is for such a rule.

        Please respond

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          Mar 11, 2020

          Shoprite Checkers — fraudulent

          Good day This is Njabulo Mchunu my email address is [protected]@gmail.com. on the 08/03/2020 time wa...

          Mar 09, 2020

          Shoprite — Got robbed inside Shoprite stores

          On Friday 6th March 2020, I Omphile Sepipi got robbed at Shoprite stores. A lady approached me asking where...

          Shoprite CheckersService

          Your cashier Onako shouldn't be offering customer service, please train your staff! Having 8 years of customer experience within Woolworths I now understand why your standards will never meet ours! She blatantly refused to ring up my cold drink with my cigarettes purchased at her kiosk counter and told me to stand in the 10 items que which had a line of 20 people, when I requested the manager she told me to go look for him in the office, when another staff member told me his in the bathroom. Her reason for not being able to ring up my cold drink with the cigarettes was "I'm busy" disgusted! First and last time I'm shopping here!

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            Feb 07, 2020

            Shoprite Checkers — bad service

            Good day It saddens me that I have to inform you of the atrocious treatment I have received today at your...

            Jan 29, 2020

            Shoprite Checkers — bad attitude of a manager

            Good day I just want to ask weather Shoprite group hire resist managers how can a person shout her employee...

            Shoprite Checkerslimited edition spiced pork belly roll

            Good morning. I purchased the above product on Friday the 24th of January 2020 for my parents who are pensioners. I am also unemployed and since we are in a tight budget, it was to be a bit of a treat for us as a Sunday roast. However, this is definitely false advertising as it was just a plain pork belly rolled up and elasticized with absolutely no spices. Please tell me how you advertise one thing on the cover but the actual product is entirely different. I'm attaching some pics.

            Thank you.

            Frankie Vermaak
            ([protected])

            limited edition spiced pork belly roll
            limited edition spiced pork belly roll
            limited edition spiced pork belly roll

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              Jan 16, 2020

              Shoprite Checkers — service

              went to return strawberrys and EVYLN MUNEZ FRONT END ASSISENT MANAGEr had a nasty additude and not the first...

              Jan 10, 2020

              Shoprite Checkers — jungle oats

              Hi, I purchased 1 kg Jungle oats whilst on holiday in Durban on the 23/12/2019. On the 24/12 whilst...

              Jan 09, 2020

              Shoprite Checkers — I am complaining about reporting line

              Hi, Can't you maybe make a suggestion box &/or complain box to support stuff or to hear from them...

              Jan 05, 2020

              Shoprite Checkers — shoprite acornhoek plaza

              I never experience a pathetic service before at Shoprite. I am a loyal customer of Shoprite for many year...

              Jan 01, 2020

              Shoprite Checkers — virtually all self-checkout

              I have experienced a steady decline of satisfaction during recent visits to Shop Rite. The idea that...

              Dec 18, 2019

              Shoprite — doom fogger

              I left a message for an agent to contact me. SME ([protected]) contacted me early last week. After contacting...

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