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Jewel-Osco Complaints & Reviews

Jewel-Osco / applewood smoked bacon wrapped angus beef filets

La
Jun 16, 2019

We bought 3 packages to be served today, Fathers Day. I've rarely if ever been so disappointed in a product! The UPC is 0 79041 73154 9. These are supposedly beef tenderloins that are normally quite tender. However, they were so full of grizzle that none of us were able to finish our...

Jewel-Osco / expired food on store shelves.

Lo
Jun 15, 2019

3 weeks ago, I purchased 5 oiko plain yogurts. Took one to work the next day, and it expired almost a month prior. Took them bake and exchanged them for new ones. Went shopping at the same Jewel today, June 15, 19. I picked up a few more yogurts looked at the date and the expiration date...

Jewel-Osco / soda on sale

Mk
Jun 15, 2019

Naper Blvd Jewel Osco. Every time I go there when I go to pick up Sunkist or Crush soda, they have a note, "Must buy 5" (or 6 or 4) etc to get the sale price. Last time when I was there I was so frustrated, I left the store and went to Mariannos across the street where I was able to pick...

Jewel-Osco / drunk/high deli clerk

Av
Jun 11, 2019

Almost every time I go to the deli at this Jewels location one of the employees is serving me drunk (I could smell the alcohol from where I stood) and with dialated pupils from some kind of hard drug maybe acid. Its unsafe for both employee and customer to have a drunk and high employee...

Jewel-Osco / product

Be
Jun 10, 2019

I just bought some Jewel brand bratwurst. When I opened the package and read the ingredients I was shocked!! Why add " HIGH FRUCTOSE CORN SYRUP" to sausages? Why contribute to the bad health of Americans? If you are going to sell fresh meats, it does not need HFCS. I don't want to go on my...

Jewel-Osco / bakery

Je
Jun 10, 2019

I ordered a cake at Jewel Osco in Aurora Illinois on Galena Blvd. I said I wanted the cake to read Congratulations Marc. When I went to pick up the cake it read Happy Birthday Marco. This cake was for a retirement party in which I work 30 mins away. The Manager Terry didn't seemed to...

Jewel-Osco / deli

Je
Jun 09, 2019

I ordered 48 chicken bundle a couple days before my kids birthday party, and the day of pick up time they said they didn't have my order. They kept telling us they didn't have it, and the manager kinda brushed off my husband, and said give him whatever. I had proof I ordered online and...

Jewel Osco / shopping carts

Pj
Jun 08, 2019

I visit that store frequently and want to purchase more but because the store seldom has enough good shopping carts I only purchase what I can carry. I seldom see other customers with more than a handful of purchases because they're unable to carry them to check-out. I love Jewel because...

Jewel Osco / customer service

Ms
Jun 07, 2019

Hello, Let me start by saying thank you for all of the new improvements you've made to the store. I especially want to say thank you to the store manager at this location for stocking a few select items I requested. I really do appreciate it and want him to know that. There really are some...

Jewel-Osco / jewels seafood department

Re
Jun 06, 2019

Jewels Osco in South Chicago Heights IL, the seafood department never have workers at night time and customers are not getting serviced in a timely manner. There is always one person closing at night time. And almost six workers in the mornings. The white employees talk to the Black...

Jewel-Osco / fairlife

Me
Jun 04, 2019

https://vimeo.com/340292407 Jewel needs to stop carrying Fairlife products! This is disgusting, cruel and a product of torture. Jewel should not have this on its shelves! By carrying this product you're supporting an organization that allows this treatment to its animals and supports a group...

Jewel-Osco / 12 piece fried chicken

Ma
May 30, 2019

I used to go to the same Jewel that I've been going to for the last 40 years here I'm now 51 and I usually stop there every Friday and Monday for their Fried Chicken. This is the Jewel-Osco that is in South Chicago Heights Illinois on Chicago Road and Sauk Trail. Well today I went and...

Jewel-Osco / overpriced

Te
May 28, 2019

I went to a Jewel-Osco today and had the Monopoly pieces that were for free on items I also had items that were a $0.50 coupon. My free items I did not get at all. I ended up paying for everything that I had. Some of my 50 Cent coupons covered everything. So another words the free item...

Jewel-Osco / supervisor named ms dawn

Su
May 17, 2019

Hi i was in jewel osco store #3407 located on 5516 n clark chicago il. I had transection of $258.85 and my syrvey code is 340705/1705:465/63.At this place supervisor name lady dawn very very worst behavior not even answer of thanks and not even giving a smile when you come in eye to eye...

Jewel-Osco / checkout service

Ve
May 14, 2019

I was in your store Mon May 13 at around 3:45 PM. I am disabled and need a Walker to get around. I cannot handle walking for a long time. Once I finished shopping I went to the front lanes to check out. I choose the closest lane near my car. There were 2 people ahead of me, but I asked...

Jewel-Osco / stickney, il deli

Ro
May 13, 2019

This is the worst Jewel ever. I lived in the area my whole life and it has been a disaster the past 5 years. Deli The whole deli has the worst customer service. They always have attitude and they never help each other out. There will be several people doing things in back and they never...

Jewel-Osco / flowers for mother's day

Cj
May 13, 2019

My husband bought 3 bouquets of flowers and cards from Jewel in Glendale Hts this morning... Mother's Day. I immediately did as instructed, cut stems, poured flower feed into water and put them in the water... all of the flowers are wilted and bent over. They didn't even last the day...

Jewel-Osco / poor customer service leading to improper handling of groceries

Cs
May 11, 2019

Today I visited the Jewel in New Lenox, Il on Nelson road. I was completely mistreated by the cashier due to her poor customer service and downright snottiness. In addition, I loved the case of pop to be scanned and the cashier twisted it and literally hurt my wrist. I truly believe Thi...

Jewel-Osco / store director - jennie/ jenny (spelling)

Th
Apr 29, 2019

I have a concern about a manager in your Jewel @ 819 S. Elmhurst Rd. Des Plaines Il. I want to start out that I am Handicapped. About three weeks ago i was walking to the store with the aid of my walker, on the side of your store (north side of building) you have landscaping rock. During...

Jewel-Osco / unethical, unprofessional behavior, kitchen/fried food/feminine products

De
Apr 29, 2019

Good Morning Jewel's Team, Friday, April 26, 2019 @ about 6:50 I went to purchase the three orders of the eight piece fried chicken special I did not see the name tags but this happened at the 6014 South Cottage Grove Jewels. The one employee begin to accuse one for leaving going to lunch...

[Resolved] Jewel-Osco / deli department employer

Ma
Apr 24, 2019

Went to jewel osco deli in des plaines 819 elmhurst road. Worst customer service i have ever experienced. Employer shannon did not have a hat. Did not wash her hands after touching her phone and clothes. She wasnt even wearing a hat and had an attitude because i needed help. I or anyone...

Jewel-Osco / meat department and management.

Da
Apr 23, 2019

The Jewel Osco @ 20 W. Biesterfield Rd in Elk Grove, Il has a terrible problem. You cannot get help at the meat counter. Time after time I go there and you can see the butchers looking at you through the glass, while refusing to come out and help you. Sometimes I can force them out with a...

Jewel-Osco / deli department

No
Apr 22, 2019

Eveytime I go and wait in line to order anything, no one seems to care to help. I will be the only one there and there are 7 employees working just looking at me and not asking if I need anything. Worst customer service ever. I don't know who is the manager there but they gotta do...

Jewel-Osco / farm stand

Jb
Apr 20, 2019

A fruit cup that was purchased for 3.79 on 4/20/19 at the south Chicago height jewel store number 3167 was terrible the mango was rock hard and nit even close to ripe as well as the strawberries were close to rotten . Terrible produce ! So disappointed I threw it away . This is not the...

Jewel-Osco / catering

Gr
Apr 13, 2019

I ordered items for a baby shower today. I get there and they didn't have the cake, they said it was cancelled. It was not cancelled because I have a copy of the order and I have everything but the cake. I called after I ordered and went over every item. Further more the ladies in the...

Jewel-Osco / front door

Jo
Apr 10, 2019

The sliding door at the north entrance has been broken for over a year. It only opens about halfway causing people to run into it constantly. As creatures of habit we know how far sliding doors are supposed to open. When someone tries to enter and exit au the same time they make way by...

Jewel-Osco / employees

Ba
Apr 10, 2019

How can employee get terminated for having 5 no calls no shows when management had no idea why couldn't call in. Was not given a verbal warning, a written warning or a suspension. They just terminate. But yet they do nothing when employees come in everyday 15 to 20 minutes late. Plus do...

Jewel-Osco / manager, orlando

De
Apr 07, 2019

Asked Manager for assistance to find pizza dough. I showed him picture of item & very rude ignorant & unprofessional. I was shocked at attitude & even more taken back when I looked at nametag & seen he was a manager. Name on badge is Orlando. He said he's going to block instacart at...

Jewel-Osco / service manager

Da
Apr 07, 2019

The service manager at the Palos Heights Jewel was very rude when we asked for a roll of quarters. This is not the first time she was rude to us. This needs to be addressed. I really like this store but will look for a different one. She is completely rude and mean. I always thought the customers were always right . But today it obviously wasn't the case

Jewel-Osco / expired food

En
Mar 27, 2019

I live right next to a Jewel-Osco, but have experience the same at many surrounding stores. The amount of money I have wasted on expired food like yogurt, kombucha, almond milk, rotten fruit (especially berries, but also have has rotten plums, Asian pears, and apples) is immeasurable. I...

Jewel-Osco / expired items

El
Mar 19, 2019

They sell expired items all the time we were shopping there and we had 2 cart fulls of expired things they need to check the expired items we just bought expired creap mix it expired in feburary 9th 2019 and it is still on the shelves. Please hire more people for that store before someone...

Jewel-Osco / bathrooms

Jm
Mar 07, 2019

I visit this location two times a week For the past year I have used the bathroom a number of times the condition of the bathroom is disgusting and a health risk. It used to be checked every few hours it looks like now it gets checked every few days. It's a great store with terrible...

Jewel-Osco / service at this locations starbucks

Ya
Mar 01, 2019

You have employed a disgraceful women that treats people as an inconvenience. She has been seen multiple times throwing things at customers and saying horrific things and management will not do anything about it even after multiple complaints. Her name is Andi Greenholt!! Something need...

Jewel-Osco / manager on duty was unprofessional and bathroom were a mess

Ms
Feb 26, 2019

On February 20, 2019 at approximately 235pm I was there shopping and my 7yr old niece had to use the bathroom so I always escort children with me to the bathroom thank God I did it was a total nasty disgusting mess! I had to 1st clean it up so she can use the toilet. The toilet seat had...

Jewel-Osco / customer service desk/ lady

Sh
Feb 20, 2019

This is probably stupid but I went in to my local Jewel to swap out my Ipass and the lady asked if she could help me and I told her what I wanted to do, as the phone rang she picked up and was obviously on a personal call complaing how they scheduled her 7 to 3. As she get my new...

Jewel-Osco / bakery

Dl
Feb 03, 2019

I have ordered a plain rye uncut at least 5 times from this location and not once have they ever provided one even though I was promised it would be ready each time. I'm not sure what I can do to make it more clear to them what I want. Every time they have sliced it and several times they...

Jewel-Osco / sarcastic/condescending service

De
Feb 02, 2019

I was at this particular establishment and I bought a Jim Bean brand drink on sale for $14.99 +tax. It tasted off from one sip and I decided to return the item which was within an hour time frame. So Judy originally sold it to me and she so happened to be the Service Rep who handled my...

Jewel-Osco / prescription discount card

Su
Feb 02, 2019

I have been going to this location for a very long time to fill my prescriptions and my mothers. She has medicare but some of her prescriptions are cheaper with a Prescription Discount Card so when that is the case we dont use medicare but rather use the discount card to save money. Thi...

Jewel-Osco / rude management/customer service

Ja
Jan 31, 2019

My name is James Jenks. I am an Attorney and grew up in the Chicago Suburb of Lyons and work nearby. I have been a lifelong customer of Jewel Osco located in Stickney, Illinois near my home and shop there a few days a week. I have never had any issues until yesterday. I am not a person who...

Jewel-Osco / pharmacist customer service

Da
Jan 30, 2019

I dropped off a prescription (controlled substance to help treat a fairly severe chronic lung condition) at the pharmacy on 1/20/19 and was told my prescription had to be ordered and would be ready on 1/21/19. I received no call about this prescription, so went to the pharmacy to follow up...