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Complaints & Reviews

Employees refusing to get something off of the top shelf

I went to the store on Sunday night and they did not have any water in the aisles and when I was in line notice that they had water on the top of the shelving. I asked them to get...

Employment

I started on Nov 5th 2019 as a Janitor just to get my foot in the door. After 2 weeks they asked if I wanted to move to Sanitation cause one of the employees got hurt and would be...

requiring all parties to show id for alcohol sale.

Hubby & I moved to Vacaville from the Bay a couple of years ago & discovered the local WinCo near our home. This place is good for cheap prices and has late hours for...

racial discrimination

So i'm shopping in this winco location for very very long time and I never have problems until 3 days ago where I cashier give me some dirty nasty look for no reasons at all...

winco store in bellingham

I went to winco tonight to do grocery shopping for my family of 8 people. I spent 340.00 on groceries. I went to the car to load up the bag of groceries I purchased. I turned...

customer service

Your customer service is a joke!!! Your self check out is a joke!!! Took 40 min to check out bc of your systems: "check your basket, check your basket" and every time it say...

beef

I just try away $54 worth of beef that I bought on WEDNESDAY night. All of your meats should have 1 week shelf life in my refrigerator unless otherwise marked for quick sale.
The $12 worth of thin sliced beef was green/brown. The $42 roast the same.
This is just unacceptable, your meat did not even last 72 hours before it had to be disposed of. It is not like you are selling the stuff any cheaper than the 5 other grocery stores in my area. Therefore, I guess, I will just have to buy my meat elsewhere. We are a family of 6 and have been spending $300-$500 per week at your store since it opened. I can understand the odd potato being bad, or lettuce that wilts after a few days, but the much much much more expensive meats should be cut fresh, not 3-5 days old when you buy it

It is just unacceptable, I understand that people may not have been buying as much of a certain product because of the Christmas holiday, but your store should not be foisting [censored] on us because the meat department manager failed to anticipate the holiday season.
Angry!! because now I must go out to the site to buy something for dinner. I won't be going to Winco!

rude behaviour harassment and unprofessionalism

Winco on South in Lakewood. My 6 yr old daughter was told to leave the store cause she was holding her puppy. I told the cashier I refused to let a child stand outside by herself...

winco brand bag of long grain rice

I bought a winco brand 2lb bag of long grain rice one week ago on sunday 12/8/2019 in springfield oregon. When I opened the bag there were worms all over in the bag so much so...

rude cashier

Cashier Albertina store#0062 extremely rude really unprofessional i forgot to write down the stock number for pitted dates, i felt like i was being helped by a 14 year old high...

meat department.

I find absolutely [censored]ing ridiculous that you dont have a single chuck roast or turkey over 16 lbs and only 1 person working the meat department. What kind of grocery store only...

chicken soup base

I know you "try" to offer a quality product and save consumers money at the same time, but this (chicken soup base) is Not a quality product. This product use to be chicken soup base.
Now what is alleged to be soup base is nothing more than cornstarch with very little actual chicken fat, or whatever it was previously. Before Winco changed and bought the product from a new vendor, or the vendor changed the product, it had taste and looked like chicken broth.
Now, I may as well, cut up and fry a chicken with fat so I can make soup that tastes like chicken soup. In other words, it's not saving me money. I'll have to buy those nasty cube things if I want chicken flavor, apparently.

customer service

109255 On the way to entering WinCo a man saw that I had a e-cigarette in my hand and my girlfriend had her service dog by her side, he rudely told us both that the e-cigarette was not...

service, rude workers, hazards when shopping

109255 9/8/19, Time, 5:00-6:00 am pst Rude workers, stockers (tostidos shirt, no name badges on any of the employees) Almost got hit with stocking pallet by employee, she(blond fluffy...

hiring staff named tina

Hi,
My name is Austen Hokams and I use to be employed by your company a year ago I have been tring to get rehired back there. The location in in Moscow, ID., but every time I try talking to this Tina person she is very rude. On 9/25/19 I called she said we are not hireing and hung up on me I feel like that was very unperfectional. So I called back and she was still very rude to me so i'm sending to let you know she need better training in customer service. When dealing with people you need to be happy and courteous to people at all time. At least that
is what I was tought by all the places I have worked.

self checkout @ approx. 1234 hrs.

At approximately 12:34 pm. I was using the Self Check out. The clerk came and took the items I was scanning out of my hand and proceeded to scan them for me. She did not offer to...

customer service

On 08/07/2019, at around 7:30 AM, I was shopping when an employee with a red Coca-Cola shirt and black shorts decided to continuously leer and stare at me. When he walked closer...

rude service.

The cashiers name was Mallory. I walked up to the cashier expecting some type of "Hi, how are you" a "hello" or even just a smile. seeing as she is representing the face of the...

rosie and manager stephanie

7-31 7:30am. I went into WinCo like I always do everyday to buy food. I asked people in the store about an employee named Darly. I always ask about him. He has always been nice to...

harassment, discrimination, racism

I've been with WinCo for 7+ months now and it's been horrible and constantly getting worse. I'm being Harassed relentlessly, treated extremely unfairly and being group targeted by...

management, corporate

I am a smart, motivated, hard-working mother of two with a Master'a degree who had been teaching college/university classes for over twelve years before I started working for...

need more way for customers to be able to pay

Today, I spent almost 2 hours shopping at Winco rung up my groceries went to go pay with my card and didn't realize that it only took debit cards my bank is supposed to send me my new pin to my new card but I have not received it yet I don't understand why I wasn't just able to swipe credit if the money was in my account. I tried to pay with my checkbook and my license and checkbook had different address moved from ca to id so they couldn't approve that way either . It was a waste of my time, it was embarrassing, humiliating having the cashier tell me next time I need to be able to pay cause she has to throw food away because of me and having seven carts of people stare at you and you have to leave the store with nothing after spending 2 1/2 hours of your day at a store and walk out with nothing knowing I had the money in my bank to pay but no way to pay cause my card and checkbook wasn't enough knowing i see on my phone I money in the bank . Makes me Never want to go to WinCo ever again. My complaint is there needs to be more ways to pay other companies have Apple Pay, PayPal, credit cards and other ways of helping their customers pay for their items but Winco does not it's cash, debit or check if only the check and the ID are the same address. Your Losing customers that love WinCo and lots of money this way

water refill machine

The refill machines are very very slow very very often. Is it possible to service them more often? Portland Oregon. Location on 122 nd. The refill machine in the winco in Gresham the water was not filtered. It was basically tap water. It takes 1/2 an hour to 45 minutes to fill one 5 gallon. This is ridiculous. Please please have someone service every couple of days. And in the summer time it's worse.

water refill machine

Wincos — service

I was waiting for service in seafood and a worker was next to counter fixing food in shelves so I wait but then a white woman comes to seafood and worker says how may I help you...

customer service

I've been a customer of the store #0001 for many years since I left the army In 2004 everything was fine at first. But now it seems Whenever I enter the store I'm being looked at...

bulk bin dog treats

109255 I see one other complaint about this from 2013, I tried out some of the treats from the bins yesterday and an hour later my dog could barely stand up. We'd call him over, and he...

no holiday bonus for you 2018

There will be no holiday bonus this year (2018). The $100 store gift certificate that is issued every year at holiday time to employees will not be happening this year. There are...

[Resolved] employee cynthia bad service

A racist as employer Cynthia from the hillsboro winco on Oak st has a serious [censored]ing customer service issue. If she can't handle the face to face interactions with customers then...

person

109255 Do you know Mr.Steve Thompson. He was a recruitment agency of Winco foods supermaket. He offered me a job and before we get the job there was a membership he was talking about. If...

old trapper beef jerky peppered sticks

My husband and I want to Winco yesterday in Nampa. He wanted the peppered beef jerky sticks old trapped in the jar. But they told him that they were out stock. They told him that...

[Resolved] Winco — cashiers letting a very drunk man continue to insult an elderly women and I front of my 3 yr old!!

My daughter and I where in the check out line, an elderly women was in front of us, she said she had forgotten a package of batteries, so she goes to get her batteries and I'm...

produce

Hi. I purchased produce from the Kennewick, Wa WinCo. Paid for everything, took them home. Opened up a Banana cause my girlfriend was going to make chocolate covered bananas for...

belittling

I have worked at WinCo in Moses Lake for a year and a half now. We are under new management and he and my dept manager are constantly asking what I've been doing from the time I clock on and making it out that I just stand around not doing anything. My dept manager embarrasses me, putting me down in front of other employees even customers. Store manager does absolutely nothing about. Everyone around immediately notices a change in my attitude when they are around. Every day I go home bawling my eyes out feeling worthless

  • Ph
    Philly2019 Sep 05, 2018

    Suck it up, Buttercup. You're in for that and much worse no matter where you work. Welcome to being an adult.

    0 Votes
  • Fe
    Female employee Sep 28, 2018

    Bullshit! Welcome to being an adult!! Are you serious!!! I thought being an adult was above childish Belittling. Belittling is no different than bullying! The store manager should nip this in the bud immediately not join!
    I too work in this store. I'm sorry your having to deal with this! It is unacceptable! There are many, many problems going on right now. You can't go to your SPC, she hires her husband and son! I'd say go to the the assistant manager. Or go to corporate.

    0 Votes

customer service

This store did not have easily accessible riding carts for the elderly. When asked if i could get a riding cart for me and my grandfather me having a broken foot and my...

Winco — customer service

My name is Tim Ripley and I am homeless but I camp with about three other people. Early last week we all pooled our money together and sent my friend to the WinCo on 82nd and...

most unfriendly store and employees

I am regular at this store now that I have moved to the area, I used to be live in Apple Valley and I loved WinCo!! The Fontana store customer service in horrible all the way up...

big troubles for winco foods

I have just now read dozens of complaints against Wincofoods on this site.
What if I stated that I've seen nearly every problem and complaint listed here in one single winco location over a 5 year period?
I've been so astounded at what i've seen there that I had to develop a way to compensate for my own perception and confirmation bias to be sure i've been correct before making a review to Yelp and complaining to corporate. I described what i've seen as well as the scientific method i used to check myself. Basically two rules:
Rule 1. "1 or O"
I have a sequestered (unspoken)set of information regarding abusive behavior. If no observation of any behavior highly similar to or matching my set of information, then 0. No occurrence... Wonderful!
If observations of behavior are similar or matching, then 1.
If 1, then check for other 'symmetries' in my set. There is always more than 1 symmetry when the observation is a 1.
Rule 2. Never go to this store for the sole or even the primary purpose of making an observation. Store and employees may only be observed during legitimate shopping visits, timing is always random.
I must have frightened someone pretty badly because i'm now banned from all winco stores and properties... Yep, ALL of them.
This the most cowardly response I've ever seen from another human being, let alone a company that serves the public like a grocery store chain. Perhaps the court of public opinion needs to drive this company back to IDaHo from whence it came.

deli

Ok, the problem that a lot of people are know complaining about your sub sandwich. There used to be good portions on these subway sandwich and I'm starting to think that if you...

produce police

My bf was being detained at winco by two fat [censored]es with boners for each other. I was trying to get them to let him go and walk on his own but these two perverts couldn't...

cashier

First of all bad customer service I buying a flower brad and I but the correct code on the product and he said this is not flower he doesn't know what it's and he doesn't want...